Clear any paper you see.
T
HERE
IS
TONER
IN
THE
PAPER
PATH
Contact Customer Support.
Streaked horizontal lines
ABCDE
ABCDE
ABCDE
These are possible solutions. Try one or more of the following:
T
HE
TONER
IS
SMEARED
Select another tray or feeder to feed the paper for the job:
•
From the printer control panel Paper Menu, select the Default Source.
•
For Windows users, select the paper source from Print Properties.
•
For Macintosh users, select the paper source from the Print dialog and pop-up menus.
T
HE
TONER
CARTRIDGE
MAY
BE
DEFECTIVE
Replace the toner cartridge.
T
HE
PAPER
PATH
MAY
NOT
BE
CLEAR
Check the paper path around the toner cartridge.
CAUTION—HOT SURFACE:
The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
T
HERE
IS
TONER
IN
THE
PAPER
PATH
Contact Customer Support.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
T
HE
TONER
CARTRIDGE
MAY
BE
DEFECTIVE
Replace the toner cartridge.
Troubleshooting
183
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