Replace the transfer roller if the defects occur every:
58.7 mm (2.31 in.)
Replace the photoconductor if the defects occur every:
44 mm (1.73 in.)
Replace the fuser if the defects occur every:
•
78.5 mm (3.09 in.)
•
94.2 mm (3.71 in.)
Skewed print
These are possible solutions. Try one or more of the following:
C
HECK
THE
PAPER
GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
C
HECK
THE
PAPER
Make sure you are using paper that meets the printer specifications.
Solid black or white streaks appear on transparencies or paper
These are possible solutions. Try one or more of the following:
E
NSURE
THAT
THE
FILL
PATTERN
IS
CORRECT
If the fill pattern is incorrect, choose a different fill pattern from your software program.
C
HECK
THE
PAPER
TYPE
•
Try a different type of paper.
•
Use only the recommended transparencies.
•
Ensure that the Paper Type setting matches what is loaded in the tray or feeder.
•
Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or
feeder.
E
NSURE
THAT
THE
TONER
IS
DISTRIBUTED
EVENLY
WITHIN
THE
TONER
CARTRIDGE
Remove the toner cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
Troubleshooting
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