18.2 Notifications
18.2.1 Notification windows not displaying
Problem
Notification windows are not displaying from PICUS.
Possible cause(s)
• PICUS may have lost focus as the active program.
• The computer/workstation has been locked and then unlocked.
Checks and
recovery
CAUTION
Locking your computer/workstation can cause PICUS to lose active focus. After unlocking
your computer/workstation you may need to cycle through the active windows.
• To view the pop-up window after unlocking your computer/workstation, either:
◦ Press and hold
Alt
then press
Tab
to cycle through the different open windows.
◦ Press
Windows
+
D
to cycle through the different open windows.
18.3 Firmware
18.3.1 Firmware update issues
Problem
Firmware update fails to complete.
Possible cause(s)
1. Firmware update prerequisites have not been followed.
2. Firmware update has failed to apply or becomes stuck.
PPM 300 PICUS manual 4189341080 UK
www.deif.com
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