Xtium2-CL MX4 User's Manual
Appendix B: Troubleshooting Installation Problems
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147
Symptoms: Card grabs black
You are able to use Sapera CamExpert, the displayed frame rate is as expected, but the display is
always black.
•
Set your camera to manual exposure mode and set the exposure to a longer period, plus
open the lens iris.
•
Try to snap one frame instead of continuous grab.
•
Make certain that the input LUT is not programmed to output all ‘0’s.
•
A PCIe transfer issue sometimes causes this problem. No PCIe transfer takes place, so the
frame rate is above 0 but nevertheless no image is displayed in CamExpert.
•
Make certain that BUS MASTER bit in the PCIe configuration space is activated. Look in PCI
Diagnostics for
BM
button
under “Command” group. Make certain that the
BM
button is
activated.
Figure 58: PCI Diagnostic
–
checking the BUS Master bit
•
Perform all installation checks described in this section before contacting Technical Support.