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HomeVision® Pro

© Corroventa Avfuktning AB

2021.02

43 (44)

Troubleshooting

Note:

Service reminders and alarms presented on the display are described in previous chapters

in this manual. Actions for these can be found in the dehumidifier's manual.

Fault symptom

Probable cause

Actions

The control
panel does not
work.
Nothing appears
on the display.

If batteries are used, these
have probably drained.

Replace batteries

Check that it is in the electrical
socket and that there is power.
Check that the connector in the
control panel is properly
connected.
If that does not help, try
inserting batteries in the panel. If
that works, the AC adapter is
defective and needs replacing.
If that does not work, the control
panel does not work. Contact
your retailer.

The control panel
keeps restarting.

Battery eliminator is not
connected or not working.

The control panel
does not write
anything to the log

The USB stick may be
malfunctioning or, if previously
used elsewhere, incorrectly
formatted.

Check that the USB stick, if
used outside the control panel,
is FAT32 formatted.
If it still does not work, replace
the USB stick with another,
FAT32 formatted USB stick.

If the problem persists,
contact your retailer.

Connection failed
at pairing /
new installation of
the control unit.

The control unit is not receptive to
pairing.
The radio signals cannot penetrate
the house construction.
The distance between
the Control panel and the control
unit is too great.

The control unit is only open for
pairing for 2 minutes after
current is connected. Restart
the control unit and try
connecting again.
Move the control panel closer
to the control unit.

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Содержание HomeVision Pro

Страница 1: ...HOMEVISION PRO Control System for VentoVind and crawl space dehumidifiers CTR STD TT and CTR 300TT2 USER MANUAL ...

Страница 2: ...l unit and connection of control panel for VentoVind 12 Installation of control panel 15 HomeVision Pro 16 Status view Crawl space 18 Status view VentoVind 19 Overview view 20 Setup view 21 Statistics view 21 Set date and time 22 Connecting a new unit 23 Remove the USB stick 24 Selecting language 25 Service status Reset service counter 25 System status 26 Diagnostics Test of radio connection 27 Di...

Страница 3: ...it by regulation parameters Crawl space 34 Reconfigure unit by regulation parameters VentoVind 35 Resetting to factory default 37 Remove unit 38 Alarms and service reminders 39 Interpreting the USB log 41 Maintenance and service 42 Troubleshooting 43 Technical data 44 ...

Страница 4: ...ny operational alarms and service reminders such as filter replacement The control panel also stores operational data on a USB stick in a format which can be read in Excel or corresponding software Each control panel can connect up to 8 control units so even if the property requires more than one dehumidifier or perhaps both crawl space dehumidification and VentoVind all control and monitoring occ...

Страница 5: ...es or to normal wear It is the responsibility of the purchaser to inspect the goods upon delivery and to ensure its function according to the instructions in the manual during use Changes or modifications to the machine must not be performed without written permission from Corroventa Avfuktning AB The product technical data and or installation and operating instructions are subject to change witho...

Страница 6: ...16A fuse 5 VentoVind sensors are installed as follows a The indoor sensor is positioned at approximately half the height of the attic space and approximately in the middle of the space so that its measurement values are representative of the space b The outdoor sensor is positioned on the gable end pointing north protected from sunlight and rain 6 Position the control panel a in a hall or similar ...

Страница 7: ...teel corrodes at 60 RH and at 70 RH there is a risk of mould A rule of thumb is that 50 RH is a good climate for most materials but here in Scandinavia it is rarely so low The annual average value in most places is instead around 80 RH and can be equally high in both summer and winter Controlling humidity Installing the dehumidifier according to the instructions and manual provides the conditions ...

Страница 8: ...s given the option to influence hysteresis is that it must be possible to adjust the system for optimum operating profile in any given location Too narrow an interval the range given by the upper and lower hysteresis provides many starts and stops of the dehumidifier and therefore an increase in equipment wear Too great a range means that at each activation the system drives down the humidity unne...

Страница 9: ...ld index When it comes to hysteresis and the alarm these work in the same way as for Fixed RH regulation As the reader will certainly have established the relative humidity can be allowed to rise slightly higher in the lower temperature range with the support of the mould index and thus provide an energy saving At higher temperatures both the fixed and mould index regulation methods overlap and th...

Страница 10: ...eliminator and the batteries removed from the control panel to prevent leakage which can occur in ageing batteries Product overview Control unit Display window 2 x Batteries AAA cells USB stick Connection for AC adapter Control unit dehumidifier The control unit is installed with the sensor downwards Sensor Remove wall mounting downwards Protective cover Press the arrow symbol down and slide the c...

Страница 11: ...HomeVision Pro Corroventa Avfuktning AB 2021 02 10 44 Control unit VentoVind Control unit with sensors and control panel Sensors Indoor and outdoor ...

Страница 12: ...ce where its measurement values will be representative for the surrounding climate by ensuring that The unit is positioned at approximately half the height of the crawl space The unit is not affected directly by the dehumidifier s dry air The unit is not affected by the dehumidifier s wet air Not affected by radiation from heat sources Not affected by radiation from surfaces colder than the ambien...

Страница 13: ...nd make sure it is easy to access Install the fan and all mounting hardware Mount the indoor sensor so that it is representative of the ambient climate by ensuring that The sensor is positioned at approximately half the height of the attic space The sensor is not directly affected by the fan s incoming air The sensor is not affected by radiation from heat sources The senor is not affected by radia...

Страница 14: ...l display looks like the image to the right Press OK to continue For normal pairing select Standard which is marked Press OK to continue Note Service pairing is only temporary and intended for service technicians The user is now reminded that the Control Unit open to pairing for two minutes after start If necessary restart the Control unit and push Continue Note If the user selects Service pairing...

Страница 15: ...ssed before the connection was established or there was a pairing error between the units the image at the bottom right appears Then follow the instructions and restart the Control unit before trying again In the event of repeated failures see chapter Troubleshooting If pairing is successful press OK to continue to the status view which looks like the image to the right A1 indicates the relevant m...

Страница 16: ...s been installed and radio contact has been established between it and the control panel proceed as follows 1 Select a location for the control panel where there is an electrical socket within reach of the battery eliminator s cable Before installing ensure that the signal quality indicator shows at least two of the maximum five bars It can take a few minutes before the signal strength is establis...

Страница 17: ... status view via the setup button in the middle The button to the left View presents actual data for all connected control units whilst the arrow button presents operational temperature and humidity statistics The first bar from the right in the statistics views is the current month When using HomeVision remember the following If no button is pressed the presentation in the display usually returns...

Страница 18: ...HomeVision Pro Corroventa Avfuktning AB 2021 02 17 44 HomeVision Pro ...

Страница 19: ...space The more bars that are filled the better the reception If reception disappears the bars begin to flash Note that the signal quality is a measurement of how many data packages are sent during the first transmission The level normally increases over time and can then vary slightly A system that is paired as standard reconnects automatically after a power cut If the Control unit is restarted it...

Страница 20: ...nal quality a measurement of how good radio contact is between the control panel and Control unit in the crawl space The more bars that are filled the better the reception If reception disappears the bars begin to flash Note that the signal quality is a measurement of how many data packages are sent during the first transmission The level normally increases over time and can then vary slightly A s...

Страница 21: ...oor temperature and relative humidity information that can be of general interest The following view presents the temperature of the attic the Mould Growth Potential as well as whether the fan is active or not The last column with the dehumidifier symbol refer to a backup dehumidifier if one is connected to the VentoVind unit If one is connected it is indicated whether it is currently running or s...

Страница 22: ... overview of all the units settings change settings in the various units reset units to factory default configuration and also remove units from the system Statistics view The statistics views can be accessed using from the status view These present three different graphs for each connected machine For crawl space machines average relative humidity average temperature as well as the number of oper...

Страница 23: ...s Year Month Day The first digit the year is now marked Use the outer buttons and to obtain the desired value and press Next to edit the next digit When the last digit the minutes is edited Save appears on the centre button instead of Next When the correct digit has been set press Save to finish setting Press Next to scroll between graphs 1 3 for the given machine Press to scroll from machine to m...

Страница 24: ... automatically re establish the connection after a power cut After selecting pairing type for the Standard option information is presented stating that the Control unit is only open to pairing for two minutes after start For the service option a warning is instead presented stating that the pairing is not permanent Press Continue The control panel now searches for available units Wait until this p...

Страница 25: ...to change the option from No to Yes Press Save and wait until the selection is confirmed and the screen with the text The USB stick can now be safely removed is presented Remove the control panel from its wall mounting open the battery cover by sliding it outwards and then remove the USB stick When the USB is reinserted insert it all the way into the USB port on the control panel and verify that t...

Страница 26: ... mark the first row Service Status Press OK to select this function The system now presents a list of the paired units and for each of these how many days remain until service is required After a service has been carried out and the counter should be reset select Modify at the Time until service presentation Then select the unit to be reset and press OK To prevent unintentional resets the system t...

Страница 27: ... Service System view press Select to mark the first row Press to scroll down to System status Press OK to select this function The system now presents a list of the paired units their respective serial number whether they are current at that moment if the radio connection works and if they report any alarms or if everything is in order It should be noted that all reported alarms are presented auto...

Страница 28: ...pressing OK The radio connection test has now started and as the counter shows runs for a maximum of 10 minutes if the user does not cancel it The aim of this test is for the user for example to evaluate a proposed location of the control panel by establishing whether the radio connection works there Remember that the system shows the signal quality a statistical measurement of the proportion of m...

Страница 29: ...hich is already marked by pressing OK The dehumidifier test has now been started which means that regardless of the prevailing climate and settings the fan and heater are now active in the dehumidifier The user can now easily establish whether the fan is working that the intended air movement is achieved and that the humid air that is led out of the space is warm good indications that all is as it...

Страница 30: ...nd then to get to the Service System view In the Service System view press Select to mark the first row Press to scroll down to Diagnostics Press OK to select this function Select the unit to diagnose If only one unit is connected it is already marked Press OK Select View Sensor data by pressing Select and then to scroll down Confirm the selection with the OK button All connected indoor sensors ar...

Страница 31: ...ready marked Press OK Select Fan test by pressing from the initial diagnostics screen Then press Select so that Fan test is marked and confirm the selection by pressing OK When the fan is tested the entire sequence is tested by opening any motor dampers The fan therefore starts with a set delay This also applies if motor dampers are not connected The view for the fan test looks a little different ...

Страница 32: ...st row Press to scroll down to Diagnostics Press OK to select this function Select the unit to diagnose If only one unit is connected it is already marked Press OK Select Damper test by pressing from the initial diagnostics screen Then press Select followed by so that Damper test is marked Confirm the selection by pressing OK The damper test menu enables the user to manually open and close the dam...

Страница 33: ...ily that they are all identically set or that there are intentional differences or what the purpose of the given installation is If more than three units are installed in the system the right hand button has the marking and allows the user to scroll down the list of units For crawl space dehumidifiers the units selected regulation principles Fixed or MGI with their respective setpoint values and s...

Страница 34: ...to trigger an alarm about incorrect climate Fan Present fan selection Can be EC AC or CR where the latter CR means that the fan is controlled via relay and thus is not speed controlled Delay delay of fan start towards motor damper When the system is activated the first damper is permitted to open before the fan starts in order to prevent noise Min T minimum temperature at which the system operates...

Страница 35: ...humidity MGI Mould Growth Index means that the maximum permitted humidity is temperature dependent and that the system is controlled by a defined safety margin An explanation of MGI can be found at the beginning of this manual To change parameters press Change and scroll using so that the desired row and parameter is marked Press OK and then use the arrow keys to get to the desired selection for e...

Страница 36: ...ess than the Start value Fan type regulates what is connected and can be set for AC EC fan and CR control relay which means that the fan is controlled via relay Reconnection in the Control unit is also required when replacing the fan Start Top speed controls at which speed the fan is to start respectively how fast it may run Top speed level controls at which ratio the fan is to reach its defined t...

Страница 37: ...very Speed options 1200 2400 4800 9600 14400 19200 38400 56000 57600 115200 Only used when connecting to central monitoring and control system Building Automation RS485 For backup dehumidifier settings see chapter Reconfigure unit by regulation parameters Crawl space NOTE When the user selects to change a parameter a warning text always appears to prevent unintentional changes When the change has ...

Страница 38: ...e relevant unit is already marked press OK to continue To prevent any unintentional changes the user confirms the selection and intention once more Press OK if everything is OK Factory configuration means For dehumidifiers that the unit uses fixed regulation method with the setpoint 65 and hysteresis 4 The alarm level is set to 10 which means that the alarm for high humidity is presented if the re...

Страница 39: ...tention once more Press OK if everything is OK The unit has now been removed from the system Its data will no longer be presented on the control panel and nothing will be logged from it Neither will any alarms be presented The control module will however continue to control its dehumidifier in accordance with the settings it has as long as it is not disconnected The unit name that the removed unit...

Страница 40: ... alarm disappears and a log entry is created in the system If the problem persists after carrying out the actions suggested by the manual contact your retailer As the test states a fault has occurred that must be rectified by a trained professional Contact your retailer as soon as possible as the system cannot now dehumidify the crawl space if required The relative humidity is or has exceeded the ...

Страница 41: ...or sensors Use Diagnostics See the Sensor values function in the menu to see the applicable sensors Contact your retailer This alarm means that the connected backup dehumidifier is no longer in contact with the VentoVind system As an initial measure check whether the dehumidifier is still live that its cable has not been unplugged or that a fuse has tripped If problems persist contact your dealer ...

Страница 42: ... the relevant parameter s number an indication which has no value to the user unless it is used for sorting data or for searches PARAMETER NAME indicates the name of the relevant parameter and PARAMETER VALUE the relevant parameter s value at the time of the logging DATE TIME UNIT ID PARAMETER NR PARAMETER NAME PARAMETER VALUE 2011 01 01 00 01 730 101 D RHlow 4 The following presents the parameter...

Страница 43: ...Lite Pro 1 Logging of control panel version 0 for Lite 1 for Pro 150 Active hrs this month 19 Logging of month s operating hours Occurs the last day of each month 165 Mean temp this month 14 Logging of month s average temperature Occurs the last day of each month 180 RH this month 45 Logging of the month s relative humidity RH Occurs the last day of each month 192 Active hrs day 2 7 Number of oper...

Страница 44: ...l does not work Contact your retailer The control panel keeps restarting Battery eliminator is not connected or not working The control panel does not write anything to the log The USB stick may be malfunctioning or if previously used elsewhere incorrectly formatted Check that the USB stick if used outside the control panel is FAT32 formatted If it still does not work replace the USB stick with an...

Страница 45: ...t VentoVind Power supply 240VAC 50Hz Safety class IP 44 Length x width x height mm 255x180x95 Control panel Battery operation alternatively via battery eliminator Battery type AAA cell 1 5Volts Battery eliminator Connection Primary voltage 240VAC 50Hz Secondary voltage and max current 5VDC 800mA USB interface for memory stick 1GB memory stick supplied Length x width x height mm 150x85x25 Radio fre...

Страница 46: ...venta develops manufactures sells and rents high quality products for dealing with water damage moisture odours and radon We are one of the market leaders and specialists in innovation within the industry Our products are compact effective ergonomic and energy efficient In emergency situations and during flooding Corroventa s customers have access to one of the largest rental parks in Europe All o...

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