46
5.5 Troubleshooting Using the “Get Configuration” Command
Button
The following Table shows the error messages that can occur and corrective procedures when the
“Get
Configuration”
command button is used.
Table 8
“Get Configuration” Error Messages
USB CONFIG
LED
Message
Trouble Description
Corrective Procedure
Error: No splitters
were detected.
Display retrieved
configuration
anyway? Yes or No.
After pressing the system
reset button on the SP4-
TZC, the SP4-TZC could
not detect any SP4-APS
splitters on the network.
Check the connection and polarity between
the SP4-TZC RS485 COM Port and the first
SP4-APS splitter.
Perform the steps listed in Section 5.1.1
“Resetting the Network Configuration (Not
SP4 Telzone Programmer 2 Programmed)”
or Section 5.1.2 “Resetting the Network
Configuration (SP4 Telzone Programmer 2
Programmed).
Error: Detected a
number of splitters
mismatch with the
Zone Controller
configuration.
Display Zone
Controller
configuration
anyway? Yes or No.
The SP4-TZC detected a
mismatch with the
number of SP4-APS
splitters detected on the
network.
Check RS485 connection and polarity
between each SP4-APS splitter on the
network.
Perform the steps listed in Section 5.1.1
“Resetting the Network Configuration (Not
SP4 Telzone Programmer 2 Programmed) ”
or Section 5.1.2 “Resetting the Network
Configuration (SP4 Telzone Programmer 2
Programmed).
Error: Detected an
“Audio Class of
wiring” mismatch
with the Zone
Controller
configuration.
Display Zone
Controller
configuration
anyway? Yes or No.
The SP4-TZC detected a
mismatch with the “Class
of Wiring” on one or
more SP4-APS splitters
on the network.
Check that all SP4-APS splitters on the
network have the same setting on the “Class
of Wiring” switch.
Perform the steps listed in Section 5.1.1
“Resetting the Network Configuration (Not
SP4 Telzone Programmer 2 Programmed) ”
or Section 5.1.2 “Resetting the Network
Configuration (SP4 Telzone Programmer 2
Programmed).
Blinking
Error: Detected an
“Audio Class of
wiring” and “Number
of Splitters”
mismatch with the
Zone Controller
configuration.
Display Zone
Controller
configuration
anyway? Yes or No.
A mismatch with the
“Class of Wiring” on one
or more SP4-APS
splitters on the network.
A mismatch with the
number of SP4-APS
splitters detected on the
network.
Check that all SP4-APS splitters on t he
network have the same setting on the “Class
of Wiring” switch.
Check RS485 connection and polarity
between each SP4-APS splitter on the
network.
Perform the steps listed in Section 5.1.1
“Resetting the Network Configuration (Not
SP4 Telzone Programmer 2 Programmed) ”
or Section 5.1.2 “Resetting the Network
Configuration (SP4 Telzone Programmer 2
Programmed).
Содержание SAFEPATH 4 SP4-TZC
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