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Cooper Wheelock SAFEPATH 4 SP4-TZC, Инструкция по установке, испытаниям, эксплуатации и техническому обслуживанию

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40 

Chapter 5 Troubleshooting 

5.1 System Reset Switch 

The system reset switch is located above the RS485 COM1 port. The location is shown in Figure 16. It is used 
to reset the network configuration.  
 

System Reset
Switch

 

Figure 16 

Reset Switch Location 

 

5.1.1 Resetting the Network Configuration (Not SP4 Telzone 
Programmer 2 Programmed) 

 

Resetting the network configuration is done when it appears that the paging system is corrupt or an SP4-
APS splitter has been added, removed or replaced. Should one of these conditions occur, and the SP4-TZC 
has not been programmed using the SP4 Telzone Programmer 2 software, perform this procedure. If you 
have made changes, use Appendix A at the end of this manual to update the new Zone Code location for 
each zone and zone group. 

 

The procedure is as follows: 
 

Remove the enclosure cover from the SP4-TZC.  
 
 
Make sure 24VDC is

 ON

 to the SP4-TZC and all SP4-APS splitters. 

 
Press and hold the system reset button for approximately  5 seconds until the all LED indicators 
except the “POWER” LED indicator turns 

OFF

.  

 

Release the system reset button. The SP4-TZC will begin finding and mapping the SP4-APS 
splitters.  The “RS485 COM1 ACTIVE” LED indicator should be 

BLINKING

. The 

“STANDBY/RUN” LED will 

BLINK

 for a maximum of 1 minute after which the 

“STANDBY/RUN” LED will remain 

ON

. 

 
Install the enclosure cover. 

 

STEP 1

STEP 2

STEP 3

STEP 4

STEP 5

Содержание SAFEPATH 4 SP4-TZC

Страница 1: ... N 105590 Installation Testing Operation and Maintenance Manual 273 Branchport Avenue Long Branch NJ 07740 6899 Ph 800 631 2148 Fax 732 222 2588 Toll Free 800 631 2148 Web Site www cooperwheelock com E Mail info cooperwheelock com Part Number P84567 Revision D A84679 C ...

Страница 2: ...2 Copyright 2004 2006 Cooper Wheelock Inc All rights reserved ...

Страница 3: ... 4 3 Wiring the Paging Telephone to the SP4 TZC 14 2 4 3 1 Stand Alone Telephone or Unused CO Port Wiring 14 2 4 3 2 Audio Page Port Wiring 14 2 4 4 Wiring the Background Music Input 15 2 4 5 Connecting the AUDIO OUT Output 15 2 4 6 RS485 Digital Control Port Connection 16 2 4 7 RS485 Digital Control Port Connection to Other SP4 APS Splitters 16 2 5 Power Adjusting and Testing the SAFEPATH 4 Multi...

Страница 4: ...et Switch 40 5 1 1 Resetting the Network Configuration Not SP4 Telzone Programmer 2 Programmed 40 5 1 2 Resetting the Network Configuration SP4 Telzone Programmer 2 Programmed 41 5 2 General Trouble Adjustments 43 5 3 Troubleshooting Using Tone Patterns 43 5 4 Troubleshooting Using the Trouble LED indicators on the PC Board 44 5 5 Troubleshooting Using the Get Configuration Command Button 46 5 6 S...

Страница 5: ...idual Zones for Background Music An Individual Zone is one of the individual outputs from an SP4 APS splitter The SP4 APS splitter can produce either 2 CLASS A or 4 CLASS B zones A Fixed Zone Group consists of 2 CLASS A or 4 CLASS B zones on each SP4 APS splitter For example if the first SP4 APS splitter is used to cover the zones in the warehouse area the Fixed Zone Group for that area can be pag...

Страница 6: ...n the warehouse will have Individual Zone Codes of 01 and 02 The front office area Individual Zone Codes will be 03 and 04 The Fixed Zone Group Code for the warehouse will be 71 and the front office Fixed Zone Group Code will be 72 INDIVIDUAL ZONE CODES 01 02 FIXED ZONE CODE 71 INDIVIDUAL ZONE CODES 03 04 FIXED ZONE CODE 72 INDIVIDUAL ZONE CODES 05 06 FIXED ZONE CODE 73 INDIVIDUAL ZONE CODES 07 08...

Страница 7: ...ODE 74 INDIVIDUAL ZONE CODES 17 18 19 20 FIXED ZONE CODE 75 SP4 TZC SP4 APS SP4 APS SP4 APS SP4 APS SP4 APS SP40 2 SPB 160 SPB 160 1 2 3 4 5 RS485 RS485 RS485 RS485 RS485 TO ADDITIONAL SP4 APS SPLITTERS CONNECT THE SP4 TZC RS485 CONNECTION TO THE SP40 SP4 APS FIRST Figure 2 RS485 Communications Path from SP4 TZC to CLASS B SP4 APS Splitters NOTE 2 CLASS A or 4 CLASS B Zone Codes are assigned to ea...

Страница 8: ...sic Input Telephone Input Microprocessor Alignment Marker System Reset Switch Power On LED Indicator Green Page Level Led Indicators Page Volume Adjust Alert Page Tone Selection Jumper BGM Volume Adjust Microprocessor PC Board Status LED Indicators Green Communication LED Indicator Green Diagnostic LED Indicator Amber Figure 3 SP4 TZC PC Board Layout ...

Страница 9: ...elzone Programmer 2 software can also be downloaded from the Cooper Wheelock website www wheelockinc com 1 2 3 Telephone Input The PHONE IN Telephone Input can accept three different types of devices to activate an audio page a stand alone telephone an unused C O port or a page port The SP4 TZC provides the stand alone telephone and unused C O port with loop start current in order to operate and p...

Страница 10: ... default settings are listed in Table 3 below Table 3 Factory Default Settings 1 4 1 Wiring Specifications Cable size All terminal blocks accept 12 18 American Wire Gauge AWG for single wire connection Setting Factory Default Zone Paging Individual Zone and Fixed Zone Group telephone paging Enabled Logical Zone Group paging Disabled Background Music All Zones Silence Detection Timeout 10 seconds M...

Страница 11: ...160 Audio Booster Installation Manual P84296 and or the SPB 320 P84244 Installation Manual and that the SP4 APS splitters are properly installed WARNING BEFORE INSTALLING THE SP4 TZC ZONE CONTROLLER MAKE SURE THE POWER IS TURNED OFF AND BATTERIES REMOVED TO ALL COMPONENTS OFTHE SAFEPATH 4 MULTI FUNCTIONAL FACILITY COMMUNICATIONS SYSTEM 2 2 Telephone Page Zone Control Mapping Guide Appendix A at th...

Страница 12: ...6 00 3 4 KNOCKOUTS 11 00 3 4 KNOCKOUTS Figure 4 Mounting diagram Leave the cover off until all wiring and testing has been completed Mount the external 24VDC Power Supply near the SP4 TZC Do not connect the wiring to the SP4 TZC at this time STEP 4 STEP 5 ...

Страница 13: ...SP4 APS and Audio Boosters with Multiple SP4 APS Splitters SPB 160 To wire the SP4 TZC to the SP40 with one SP4 APS splitter and an Audio Booster with multiple SP4 APS splitters refer to Appendix C in the back of the manual The diagram uses an SPB 160 Audio Booster because it has two Audio Outputs with a splitter on each SPB 80 4 The SPB 80 4 Audio Booster has the same audio terminals as the SPB 1...

Страница 14: ...e Figure 6 for the location of the connection on the SP4 TZC Figure 6 Stand Alone Telephone or Unused CO Port Wiring 2 4 3 2 Audio Page Port Wiring If the SP4 TZC is to be connected to an audio page port the Audio Page Port must provide A A 600 Ohm low power page output capable of passing DC loop current B Transmission of DTMF tones touch tone C A dry contact that is normally open closes when pagi...

Страница 15: ...Figure 8 NOTE The Background Music Input shall be a Line Level Signal 2 5V P P or 300mVrms at 600 Ohms signal Background Music Source Figure 8 Connecting the Background Music 2 4 5 Connecting the AUDIO OUT Output Connect the AUDIO OUT from the SP4 TZC to the BGM terminals on the SP40 See Figure 9 STEP 7 STEP 8 ...

Страница 16: ...udio Out and RS485 Wiring Connections 2 4 6 RS485 Digital Control Port Connection Connect the RS485 Digital Control Port terminals from the SP4 TZC to the RS485 IN terminals on the SP4 APS splitter See Figure 9 Observe correct polarity 2 4 7 RS485 Digital Control Port Connection to Other SP4 APS Splitters Connect the RS485 OUT from the SP4 APS splitter to the RS485 IN on the next SP4 APS splitter ...

Страница 17: ... the jumper between pins 1 and 2 See Figure 10 for the location of the Alert Page Tone Selection Jumper Alert Page Tone Selection Jumper Figure 10 Alert Page Tone Selection Jumper NOTE The volume of the Alert Tone is not adjustable 2 5 2 Power Input NOTE Make sure power is applied to the SP40 and all the Audio Boosters WARNING WHEN APPLYING POWER TO THE SP40 AND THE AUDIO BOOSTERS ALWAYS APPLY AC ...

Страница 18: ...rocess the SP4 TZC will not see it and will go on to the next splitter This will affect the order of the Zone Codes NOTE If the TROUBLE LED indicator is ON and the SPLITTER MISMATCH LED indicator is ON one or more of the CLASS switches on the SP4 APS splitters is in the wrong position See Figure 12 for LED indicator locations Check the CLASS switch on each splitter and make sure all are in CLASS A...

Страница 19: ...elephone page to a level that produces clear audible paging The background music level is set using the BGM Volume control on the SP4 TZC Refer to Figure 13 for the locations of these volume adjustments Page Volume Adjust BGM Volume Adjust Figure 13 SP4 TZC Adjustment Locations 2 5 4 Testing the SAFEPATH 4 Multi Function Facility Communications System Paging Function In the factory default configu...

Страница 20: ...ixed Zone Group You will hear Page Ready Tone 500 milliseconds ON Audio Output Selected Individual Fixed Zone or Individual Fixed Zone Group will hear the alert tone if enabled as described in Section 2 5 1 NOTE If an invalid or unused 2 digit Zone Code is entered the operator will hear 3 short tones 100 milliseconds ON and 100 milliseconds OFF followed by 1 long tone 500 milliseconds ON The long ...

Страница 21: ... paging system reverts to only All Call paging Also Individual Zones can be selected or deselected for Background Music BGM using the SP Telzone Programmer software The SP4 Telzone Programmer 2 folder containing the files is located on the hard drive of the computer in the Program Files Folder in the folder labeled Cooper Wheelock Refer to the following table for compatibility between the SP4 TZC ...

Страница 22: ...t of the host computer and the SP4 TZC s USB port NOTE When connecting to other USB ports on the host computer for which the USB driver has not been installed the SP4 Telzone Programmer 2 will be unable to communicate with the SP4 TZC NOTE The USB cable cannot exceed 10 feet in length See Section 1 2 2 for a description of the connectors on the USB cable Apply power to the SP4 TZC by energizing th...

Страница 23: ...lso lists current SP4 Telzone Programmer 2 setup files that are in the system See Figure below Figure 14 SP4 Telzone Programmer 2 Main Screen 3 4 1 2 Edit Menu Contains menu items and keyboard shortcuts used to edit the Logical Zone Group labels In the Figure below some of the Edit menu items are not active As soon as a name is entered in the Logical Zone Group label box these menu items become ac...

Страница 24: ...e version of the SP4 TZC Zone Controller does not have to match the SP4 APS splitters firmware version See Figure below The Splitter Serial Numbers item displays the electronic serial number of detected each SP4 APS splitter on the Output Screen See Figure below The order of the serial numbers does not matter for paging operation The order that the SP4 APS splitters are placed in the circuit deter...

Страница 25: ...TZC This command can also be activated using the Ctrl Alt S keyboard shortcut When this configuration is successfully sent it replaces any existing configuration on the SP4 TZC with the newly downloaded configuration 3 5 Programming and Editing Logical Zone Groups and the Background Music Zone The SP4 Telzone Programmer 2 software programs the Logical Zone Groups In review a Logical Zone Group con...

Страница 26: ...The wizard will not allow you to make any changes to it A different name must be used otherwise the Warning message in the following screen will appear Click the Next command button The following screen will appear Select the Audio Class of wiring for this installation CLASS A or CLASS B STEP 4 STEP 5 STEP 6 ...

Страница 27: ...ng All Individual Zone Fixed Zone Group and Logical Zone Group paging will be disabled Also all Logical Zone Group programming will be disabled on the main screen Click the Next command button The following Background Music Setup screen will appear Notice that 12 of the boxes are white This represents active zones This would be correct when the Audio Class of wiring was set to CLASS B and the Numb...

Страница 28: ...name of the Logical Zone Groups and enter the Zone Codes for the Individual Zones and or Fixed Zone Groups for each Logical Zone Group Save the file by opening the File menu and clicking Save The following screen will appear Verify the file name before saving and then click the Save button In order to configure the SP4 TZC Zone Controller with the new setup click the Send Configuration command but...

Страница 29: ... connected and powered up Start the SP4 Telzone Programmer 2 software NOTE Before creating a new setup file always save the current file Notice that the file name is Setup tzc Do one of the following a If you wish to obtain and view the present setup of Logical Zone Groups click the Get Configuration command button Then proceed to Step 4 b If you wish to select a previously saved setup file select...

Страница 30: ...Groups as desired Appendix A Telephone Page Zone Control Mapping Guide can help identify the zone locations and Zone Codes Remember a Logical Zone Group can consist of up to 5 Individual Zones and or Fixed Zone Groups See Figure above Label the Logical Zone Groups by highlighting the name and typing over it with the new name An example of a label might be Warehouse or Front Office See Figure above...

Страница 31: ...on the Zone Controller Successfully Programmed message Test the Logical Zone Groups Shut down the SP4 Telzone Programmer 2 software on the host computer Disconnect the USB cable from the SP4 TZC Zone Controller and the host computer 3 5 3 Warning Message for Duplicate Zones The following Warning message will appear when a duplicate zone is selected in that Logical Zone Group Remember Individual Zo...

Страница 32: ...ays save the current file Notice that the file name is Setup tzc Do one of the following a If you wish to obtain and view the present setup of Individual Zones for Background Music click the Get Configuration command button Then proceed to Step 4 b If you wish to select a previously saved setup file select the File menu and click on Open Select the desired file Then proceed to Step 4 c If you wish...

Страница 33: ...d USB port on the host computer Make sure that the SP40 all Audio Boosters and SP4 APS splitters are properly connected and powered up Start the SP4 Telzone Programmer 2 software NOTE Before creating a new setup file always save the current file Notice that the file name is Setup tzc Do one of the following a If you wish to obtain and view the present Zone Paging system settings click the Get Conf...

Страница 34: ...nce Detection Timeout Connect the USB cable from the USB port on the SP4 TZC Zone Controller to the configured USB port on the host computer Make sure that the SP40 all audio boosters and SP4 APS splitters are properly connected and powered up Start the SP4 Telzone Programmer 2 software NOTE Before creating a new setup file always save the current file Notice that the file name is Setup tzc Do one...

Страница 35: ...e the task by clicking on the Send Configuration command button This sends the new configuration to the SP4 TZC Notice that the Zone Controller Successfully Programmed message appears on the computer screen and that the USB CONFIGLED indicator on the SP4 TZC PC board turns ON If an Error message appears refer to Section 5 6 for details and corrective action Click the OKbutton on the Zone Controlle...

Страница 36: ...nu and click on Open Select the desired file Then proceed to Step 4 g If you wish to create a new setup file select Newfrom the File menu to open the Wizard and begin Refer to section 3 5 1 Select Options from the Zone Setup main menu located on the main screen See Figure below Check Maximum Paging Duration box to enable or uncheck to disable If disabled go to STEP 7 Enter numeric Maximum Paging D...

Страница 37: ... SP4 TZC Zone Controller and the host computer 3 10 Uninstalling the SP4 Telzone Programmer 2 Software NOTE Make sure that the SP4 Telzone Programmer 2 software is not running on the host computer and that the USB cable has been disconnected from the SP4 TZC and the host computer On the Windows screen click on Start Settings Control Panel Add Remove Programs Remove the SP4 Telzone Programmer 2 sof...

Страница 38: ...valid or unused Zone Code is entered Make the announcement Audio Output Message will be broadcast to the select zone location NOTE When paging Background Music will be muted in all zones At the conclusion of the page simply hang up the telephone handset The Background Music will automatically be restored 4 2 Making An All Call Page Zone Paging Disabled The following is the procedure for making an ...

Страница 39: ...39 Intentionally Blank ...

Страница 40: ...Telzone Programmer 2 software perform this procedure If you have made changes use Appendix A at the end of this manual to update the new Zone Code location for each zone and zone group The procedure is as follows Remove the enclosure cover from the SP4 TZC Make sure 24VDC is ON to the SP4 TZC and all SP4 APS splitters Press and hold the system reset button for approximately 5 seconds until the all...

Страница 41: ... switch The SP4 TZC will begin finding and mapping the SP4 APS splitters The RS485 COM1 ACTIVE LED indicator should be BLINKING The STANDBY RUN LED indicator will BLINKfor a maximum of 1 minute after which the STANDBY RUN LED will remainON The USB CONFIG LED indicator will change to solid ON Install the enclosure cover Procedure 2 Adding or Removing SP4 APS Splitter s NOTE If an SP4 APS splitter s...

Страница 42: ...al Zone Codes Fixed Zone Group Codes Logical Zone Group Codes and the Background Music Zone may change Use Appendix A at the end of this manual to update the new Zone Code location for each zone and zone group Edit the Logical Zone Groups to reflect the changes made to the system recorded in Appendix A Edit the Background Music Zone to reflect the changes made to the system recorded in Appendix A ...

Страница 43: ...s The SP4 TZC provides audio tone patterns to help you identify a trouble or the reason a page cannot be completed The following table describes these conditions Table 6 Troubleshooting Using Tone Patterns Page Condition Indication From SP4 TZC Indication From SP4 APS Indication From SP40 SP40 is in Alarm condition No paging is allowed Busy Signal No page None None Open Zone being paged No indicat...

Страница 44: ...board If a trouble condition is detected the amber TROUBLE LED indicator is ON Status LED Indicators Green Communication LED Indicator Green Diagnostic LED Indicators Amber Figure 18 Location of the LED Indicators If the SP4 APS splitter is connected to the SP40 the TROUBLE and AUDIO SHORT LED indicators on the SP40 will also be ON If the SP4 APS splitter is connected to an audio booster the TROUB...

Страница 45: ... of Wiring ON RS485 COMM LOSS 1 RS485 Connection to an SP4 APS is inoperative The RS485 COMM LOSS LED indicator will BLINK a pattern indicating the ordered location of the inoperative splitter connection and above All zones beyond the inoperative connection may not be able to be paged 2 An SP4 APS Power Loss Green POWER LED will be OFF on the SP4 APS RS485 COMM LOSS LED will BLINK the number of ti...

Страница 46: ...on Not SP4 Telzone Programmer 2 Programmed or Section 5 1 2 Resetting the Network Configuration SP4 Telzone Programmer 2 Programmed Error Detected an Audio Class of wiring mismatch with the Zone Controller configuration Display Zone Controller configuration anyway Yes or No The SP4 TZC detected a mismatch with the Class of Wiring on one or more SP4 APS splitters on the network Check that all SP4 A...

Страница 47: ... ensure that the number in the Number of Splitters box on the SP4 Telzone Programmer 2 main screen matches the number of SP4 APS splitters detected by the SP4 TZC 5 6 3 Audio Class of Wiring and Number of Splitters Mismatch All SP4 APS splitters must be set to the same Class of Wiring CLASS A or B If the incorrect Audio Class of Wiring is selected and the incorrect Number of Splitters is entered t...

Страница 48: ...splitters and the zone controller The cause can be open or shorted wiring between the RS485 IN and the previous splitter or zone controller The previous splitter will indicate an RS485 OUT TROUBLE NORMAL Communication from the indicated splitter to the next splitter is being received and transmitted RS485 OUT Port TROUBLE The SP4 APS splitter is not communicating with subsequent splitters The caus...

Страница 49: ...49 Intentionally Blank ...

Страница 50: ...product is suitable for the user s purposes or whether it will achieve the user s intended results There is no warranty against damage resulting from misapplication improper specification abuse accident or other operating conditions beyond Cooper Wheelock Inc s control Some Cooper Wheelock Inc products contain software With respect to those products Cooper Wheelock Inc does not warranty that the o...

Страница 51: ...51 Intentionally Blank ...

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