D-8
Compaq ProLiant ML330 Generation 2 Server Setup and Installation Guide
Compaq Confidential – Need to Know Required
Writer:
Jennifer Hayward
Project:
Compaq ProLiant ML330 Generation 2 Server Setup and Installation Guide
Comments:
Part Number:
234833-001
File Name:
k-appd Troubleshooting.doc
Last Saved On:
5/22/01 3:42 PM
Problems After Initial Startup
After your server has passed POST, you may still encounter errors, such as an
inability to load your operating system. Use Table D-4 to troubleshoot server
installation problems that occur after the initial startup.
For updated information on supported operating systems, refer to Appendix F,
“Specifications,” or visit the Compaq website at
http://www.compaq.com/products/servers/platforms/
NOTE:
If the server is rebooting repeatedly, verify that the system is not restarting due to
an Automatic Server Recovery-2 (ASR-2) powerup caused by another problem. Check
Compaq Insight Manager for notification of this event. Refer to the
Compaq Servers
Troubleshooting Guide
for more information.
Refer to the
Compaq Servers Troubleshooting Guide
for the following:
■
Information you must collect when diagnosing software problems and to
provide when contacting support.
■
Instructions on how to upgrade your operating system and its drivers.
■
Information on available recovery options and advice on minimizing
downtime.