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Compaq Confidential – Need to Know Required

Writer:

Jennifer Hayward

Project:

Compaq ProLiant ML330 Generation 2 Server Setup and Installation Guide

Comments:

Part Number:

234833-001

File Name:

k-appd Troubleshooting.doc

Last Saved On:

5/22/01 3:42 PM

Appendix

D

Troubleshooting

This appendix provides specific troubleshooting information for the
Compaq ProLiant ML330 Generation 2 server. Use it to diagnose server
startup and installation problems.

For information on LEDs, switch settings, and jumpers, see Appendix E,
“LED Indicators, Switches, and Jumpers.”

For information about general troubleshooting techniques, diagnostic tools,
preventative maintenance, and a complete list of error messages, refer to the

Compaq Servers Troubleshooting Guide

, also included in your user

documentation.

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Содержание 234664-002 - ProLiant - ML330T02

Страница 1: ...ProLiant ML330 Generation 2 Server Setup and Installation Guide First Edition August 2001 Part Number 234833 001 Compaq Computer Corporation ...

Страница 2: ...roup and UNIX are trademarks of The Open Group in the United States and other countries All other product names mentioned herein may be trademarks of their respective companies Compaq shall not be liable for technical or editorial errors or omissions contained herein The information in this document is provided as is without warranty of any kind and is subject to change without notice The warranti...

Страница 3: ... Authorized Reseller xiv Chapter 1 Server Features Standard Hardware Features 1 3 Drive Positions 1 3 Front Panel Components 1 4 Rear Panel Connectors 1 5 System Board Components 1 6 Server Feature Board Components 1 8 Processors and System Memory 1 11 Expansion Slots 1 11 Storage Controller 1 11 Network Controller 1 11 Ports Connectors 1 12 Power Supply 1 12 Warranty 1 12 Server Configuration and...

Страница 4: ...Bezel Blanks 3 5 Removing a Drive Tray 3 6 Storage Devices 3 7 Installing a Hard Drive 3 8 Removing a Hard Drive 3 10 Installing a Hard Drive into a Removable Media Bay 3 12 Installing a Tape Drive 3 14 Installing a Device into a Removable Media Bay 3 16 Removing a Hard Drive or Other Device from a Removable Media Bay 3 17 Installing an Expansion Board 3 18 Memory Modules 3 21 Technical Informatio...

Страница 5: ... Security Benefits 5 7 Access to Redundant ROM Settings 5 8 Disaster Recovery 5 9 ROMPaq 5 10 SmartStart Software 5 10 SmartStart Diskette Builder 5 11 Compaq Insight Manager 5 11 Compaq Survey Utility 5 12 Compaq Diagnostics Utility 5 12 Automatic Server Recovery 2 5 13 Power On Self Test 5 13 Chapter 6 RAID Configuration and Management Introduction to RAID 6 1 Overview of RAID 6 1 RAID Terminolo...

Страница 6: ...ions A 3 Cables A 3 Mouse Compliance Statement A 4 Canadian Notice Avis Canadien A 4 Class A Equipment A 4 Class B Equipment A 4 European Union Notice A 4 Japanese Notice A 5 Taiwanese Notice A 5 Battery Replacement Notice A 6 Laser Compliance A 7 Power Cords A 8 Appendix B Electrostatic Discharge Preventing Electrostatic Discharge B 1 Grounding Methods B 2 Appendix C Server Error Messages Appendi...

Страница 7: ...r LEDs E 7 Switch Settings E 8 System Configuration Switch Settings E 8 System ID Switch Settings E 12 Jumper Settings E 13 SCSI Device Jumper Settings E 13 ATA Device Jumper Settings E 13 Appendix F Specifications Server Specifications F 2 Minimum Hardware Configuration F 3 Supported Operating Systems F 4 Drivers F 4 Index ...

Страница 8: ...s a reference for operation troubleshooting and future upgrades Server Name A generation identifier G2 located on the front of the server indicates the model of the server purchased The generation identifier is required to accurately identify the model for service and support Throughout the user documentation G2 and Generation 2 are used interchangeably ...

Страница 9: ...ypeface and in uppercase FILENAMES File names are displayed in uppercase italics Menu Options Command Names Dialog Box Names These elements are displayed in initial capital letters and may be in boldface for emphasis COMMANDS DIRECTORY NAMES and DRIVE NAMES These elements are displayed in uppercase and may be in boldface for emphasis Type When you are instructed to type information type the inform...

Страница 10: ... symbols may be located on equipment in areas where hazardous conditions may exist This symbol in conjunction with any of the following symbols indicates the presence of a potential hazard The potential for injury exists if warnings are not observed Consult your documentation for specific details This symbol indicates the presence of hazardous energy circuits or electric shock hazards Refer all se...

Страница 11: ... risk of injury from a hot component allow the surface to cool before touching it Rack Stability WARNING To reduce the risk of personal injury or damage to the equipment be sure that The leveling jacks are extended to the floor The full weight of the rack rests on the leveling jacks The stabilizing feet are attached to the rack if it is a single rack installation The racks are coupled together in ...

Страница 12: ...lephone numbers for worldwide Technical Support Centers are listed on the Compaq website Access the Compaq website by logging on to the Internet http www compaq com Be sure to have the following information available before you call Compaq Technical support registration number if applicable Product serial number Product model name and number Applicable error messages Add on boards or hardware Thir...

Страница 13: ...stallation Guide Compaq Authorized Reseller For the name of your nearest Compaq authorized reseller In the United States call 1 800 345 1518 In Canada call 1 800 263 5868 Elsewhere see the Compaq website for locations and telephone numbers http www compaq com ...

Страница 14: ...he ProLiant ML330 Generation 2 server delivers performance that is unmatched in its class With features like Integrated ATA RAID and a pre failure warranty on processors memory and hard drives the ProLiant ML330 Generation 2 server is the server you and your business can depend on And thanks to tools like SmartStart for Servers software and Compaq Insight Manager management tool the ProLiant ML330...

Страница 15: ...four 40 GB ATA hard drives for a maximum of 160 GB of internal storage Four removable media bays three available IDE CD ROM drive 1 44 MB 3 5 inch diskette drive Four 33 MHz 64 bit PCI slots and one 33 MHz 32 bit PCI slot Integrated dual channel Wide Ultra3 SCSI controller or an integrated dual channel ATA 100 controller Integrated PCI 10 100 Wake on LAN network interface controller NIC Integrated...

Страница 16: ...iguration 1 2 3 4 5 6 7 Figure 1 2 Identifying drive positions Table 1 1 Drive Bay Dimensions Item Component Location Dimension IDE CD ROM drive Media bay 1 5 25 in x 1 60 in Available removable media bay Media bay 2 5 25 in x 1 60 in Available removable media bay Media bay 3 5 25 in x 1 60 in Available removable media bay Media bay 4 5 25 in x 1 60 in 1 44 MB diskette drive Hard drive bay 1 3 5 i...

Страница 17: ...show the front panel components including buttons and LEDs 7 6 5 4 3 2 1 Figure 1 3 Front panel components Table 1 2 Front Panel Components Item Component Item Component Power button Diskette drive activity LED Power LED CD ROM drive eject button Hard drive activity LED CD ROM drive activity LED Diskette drive eject button ...

Страница 18: ...d Table 1 3 show the rear panel connectors 1 2 3 6 7 8 5 4 Figure 1 4 Identifying rear panel connectors Table 1 3 Rear Panel Connectors Item Connector Item Connector Power cord Serial ports Mouse Parallel port Keyboard RJ 45 Ethernet for NIC USB ports Video ...

Страница 19: ...n Guide System Board Components Figure 1 5 and Table 1 4 show the components and connectors of the ProLiant ML330 Generation 2 server system board 18 19 20 21 25 26 23 27 24 28 1 2 3 4 5 6 7 9 22 10 11 8 17 12 13 14 16 15 Figure 1 5 Identifying system board components ...

Страница 20: ...h boards DIMM sockets four Battery Diskette drive connector System fan connector Primary IDE channel Processor Power Module PPM 2 slot System configuration switch Processor 2 socket Power button connector Processor 1 socket Secondary IDE channel Serial port connector B System ID switch Parallel port connector Remote Insight connector 16 pin Serial port connector A Remote Insight connector 30 pin N...

Страница 21: ...A models of the ProLiant ML330 Generation 2 server Interfaces Integrated dual channel Wide Ultra3 SCSI controller SCSI model Integrated dual channel ATA 100 controller ATA model Integrated PCI 10 100 Wake on LAN NIC Video Integrated ATI Rage XL video controller providing maximum resolution of 1600 x 1200 noninterlaced True Color 32 bit Support for SVGA VGA and EGA graphics resolution 8 MB SDRAM vi...

Страница 22: ... 2 4 Figure 1 6 Identifying Server Feature Board components SCSI model Table 1 5 Server Feature Board Components SCSI Model Item Component Item Component SCSI controller channel B Video connector SCSI controller channel A Network speed LED NMI debug button Network link LED Replaceable lithium battery CR2032 Network activity LED RJ 45 Ethernet connector for NIC Note For LED status information refer...

Страница 23: ...er 5 6 7 8 9 1 2 3 4 Figure 1 7 Identifying Server Feature Board components ATA model Table 1 6 Server Feature Board Components ATA Model Item Component Item Component ATA controller channel A primary Video connector ATA controller channel B secondary Network speed LED NMI debug button Network link LED Replaceable lithium battery CR2032 Network activity LED RJ 45 Ethernet connector for NIC Note Fo...

Страница 24: ...ots one 32 bit PCI slot and four 64 bit PCI slots PCI bus that provides peripheral transactions at a bus clock speed of 33 MHz Storage Controller Integrated dual channel Wide Ultra3 SCSI controller on the PCI local bus SCSI model The controller provides two internal SCSI buses Integrated dual channel ATA 100 controller ATA model Optional controller boards for controller duplexing or expanding stor...

Страница 25: ...r the Compaq Pre Failure Warranty to be in effect When Compaq Insight Manager alerts you that a component may be eligible for Pre Failure Warranty replacement follow the onscreen instructions or contact a Compaq authorized service provider in your area A yellow status indicator on the Compaq Insight Manager control panel signals that a component is in a pre failure condition and should be replaced...

Страница 26: ...ult conditions server performance security and more Compaq Diagnostics utility tests and verifies the operation of Compaq hardware Automatic Server Recovery 2 ASR 2 automatically resets a server that has not responded in a select amount of time or has reached a dangerous temperature Compaq Survey Utility allows you to keep a historical record of server hardware and software changes in a single con...

Страница 27: ...ord Network server mode Diskette write control Quicklock Redundant ROM support Most security features are established through RBSU See Chapter 5 Server Configuration and Utilities or the Compaq ROM Based Setup Utility User Guide for detailed information on RBSU For additional information concerning server security features refer to the SmartStart for Servers CD included in the shipping box ...

Страница 28: ...nto a grounded earthed electrical outlet that is easily accessible at all times Disconnect power from the server by unplugging the power cord from either the electrical outlet or the server Do not place anything on power cords or cables Arrange them so that no one can accidentally step on or trip over them Do not pull on a cord or cable When unplugging from the electrical outlet grasp the cord by ...

Страница 29: ...ecifications if you are installing the ProLiant ML330 Generation 2 server into a rack A separate electrical circuit for the server CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply UPS This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power fa...

Страница 30: ...tion required for the installation of a rack mounted server Rack Enabling Option Figure 2 1 shows the ProLiant ML330 Generation 2 server installed into a rack Figure 2 1 The ProLiant ML330 Generation 2 server installed into a rack To purchase the rack enabling kit Part Number 238547 B21 contact your local Compaq authorized reseller A selection of racks for your server can be purchased through your...

Страница 31: ...air to enter the cabinet and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet IMPORTANT Do not block the ventilation openings When there is any vertical space in the rack not filled by a server or rack component the gaps between the components cause changes in airflow through the rack and across the servers Cover all gaps with blanking panels to maintain...

Страница 32: ...les evenly distributed from top to bottom to permit adequate airflow equivalent to the required 64 percent open area for ventilation Side The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm 2 75 inches For additional information and instructions on installing your server into a rack refer to your rack enabling kit documentation Locating Mate...

Страница 33: ...n properly connected or server data could be lost Factory Installed Operating Systems If you ordered your server with a factory installed operating system everything required to install your operating system is already on the server Refer to the steps provided in the Compaq Factory Installed Operating System Software User Guide To install your server IMPORTANT Follow these instructions before inst...

Страница 34: ...ing up the server 4 Follow the onscreen instructions to complete the factory installed operating system initialization process After initialization is complete the server automatically goes through Power On Self Test POST 5 To manage the server install Compaq Insight Manager found on the Compaq Management CD For Compaq Management CD initialization procedures refer to the Server Setup and Managemen...

Страница 35: ...he Server Setup and Management pack for instructions on using SmartStart The first time the server is configured the SmartStart program automatically creates a necessary partition on your hard drive This partition cannot be used for any other purpose and is not a traditional system partition Follow this sequence when installing your operating system for the first time 1 Review all guidelines liste...

Страница 36: ...tion for instructions For SmartStart CD initialization procedures refer to Chapter 5 Server Configuration and Utilities or the Server Setup and Management pack shipped with your server 7 Install the operating system software 8 To manage the server install Compaq Insight Manager found on the Compaq Management CD For Compaq Management CD initialization procedures refer to the Server Setup and Manage...

Страница 37: ... in the Server Setup and Management pack 2 After you power up the server press the CD ROM drive eject button 3 Insert the SmartStart CD into the CD ROM drive with the labeled side up Handle the CD by its edges not by the flat surfaces of the disc Figure 2 3 Inserting a CD into the CD ROM drive 4 When the busy indicator turns green the SmartStart sequence begins Refer to the SmartStart CD for more ...

Страница 38: ...allation of options and the routine maintenance and service of this product must be performed by individuals who are knowledgeable about the procedures precautions and hazards associated with equipment containing hazardous energy circuits CAUTION Electrostatic discharge ESD can damage electronic components Make sure that you are properly grounded earthed before beginning any installation procedure...

Страница 39: ...mation 2 Shut down the operating system as directed in your operating system instructions 3 Power down the server by pressing the power button on the front of the server 4 Remove the power cord WARNING To reduce the risk of injury from electric shock or damage to the equipment when installing hardware make sure that the power to the server is turned off Remove any AC power cords to completely disc...

Страница 40: ...ring Down the Server earlier in this chapter 2 Pull up on the latch at the bottom of the front bezel applying enough pressure to release the latch from the chassis 3 Swing the bezel upward and then slide it out and away from the chassis You may need to exert a small amount of force to release the bezel from the chassis 2 1 Figure 3 1 Removing the front bezel To replace the front bezel reverse step...

Страница 41: ...t operate the server while the access panel is removed This panel is an integral part of the cooling system and removing the panel while the system is running may adversely affect data integrity 1 Follow the procedures in Powering Down the Server and Removing the Front Bezel earlier in this chapter 2 Remove the screw located on the left side of the front chassis 3 Slide the access panel forward pu...

Страница 42: ...k of the server and the power cord is disconnected from the grounded earthed AC outlet before removing the front bezel NOTE It is not necessary to remove a bezel blank when installing a hard drive into a removable media bay 1 Follow the procedures in Powering Down the Server and Removing the Front Bezel earlier in this chapter 2 On the back of the front bezel pinch the tabs on each end of the beze...

Страница 43: ...mount other devices in the removable media bays When installing a device into a removable media bay it is necessary to first remove the drive tray To remove a drive tray from a removable media bay 1 Follow the steps in Removing the Access Panel earlier in this chapter 2 Remove the screws on each side of the drive tray 3 Gently slide the drive tray out of the front of the chassis 2 1 1 Figure 3 4 R...

Страница 44: ...amage to equipment or loss of information make sure that the server is powered down all cables are disconnected from the back of the server and the power cord is disconnected from the grounded earthed AC outlet before removing the front bezel or access panel IMPORTANT When you add or remove a component or change a security feature you must reconfigure the server to recognize these changes If the s...

Страница 45: ...ent and then pull the drive compartment from the chassis 1 1 2 3 2 Figure 3 5 Removing the drive compartment 4 Configure the device G For SCSI devices set the SCSI ID on the drive You must manually set the SCSI ID on each device to a unique value in the range of 0 to 6 for each SCSI bus Refer to the documentation provided with the device for instructions on how to set the SCSI ID G For ATA devices...

Страница 46: ...ive into the drive bay and then secure with two screws on each side of the drive compartment 1 2 2 Figure 3 6 Installing a 3 5 inch hard drive 7 Slide the drive compartment back into the chassis and then replace the three shipping screws 8 Connect the power and data cables to the back of all devices See Chapter 4 Cabling Guidelines for cabling information specific to your server model 9 Replace th...

Страница 47: ... Access Panel earlier in this chapter 2 Disconnect the power and data cables from the back of all devices in the hard drive compartment Figure 3 7 shows cable removal procedures for SCSI models Figure 3 7 Disconnecting the hard drive cables SCSI model Figure 3 8 shows cable removal procedures for ATA models Figure 3 8 Disconnecting the hard drive cables ATA model ...

Страница 48: ...he two screws on each side of the drive and then gently pull the drive out of the drive bay as shown in Figure 3 9 2 1 1 Figure 3 9 Removing a hard drive 5 Slide the drive compartment back into the chassis and then replace the three hard drive compartment shipping screws 6 Connect the power and data cables to the back of all devices 7 Replace the access panel and the front bezel 8 Restore power to...

Страница 49: ... tray Drive trays are found in each removable media bay See Removing a Drive Tray earlier in this chapter To install a hard drive using a drive tray 1 Follow the steps in Preparing the Server earlier in this chapter 2 Set the drive into the drive tray 3 Tighten the four screws on the bottom of the drive tray to secure the drive into the drive tray 2 1 Figure 3 10 Installing a hard drive into a rem...

Страница 50: ...the drive tray as shown in Figure 3 11 1 2 2 Figure 3 11 Installing a hard drive into a removable media bay 5 Connect the power and data cables to the back of all devices See Chapter 4 Cabling Guidelines for cabling information specific to your server model 6 Replace the access panel and the front bezel 7 Restore power to the server ...

Страница 51: ...To install a tape drive 1 Follow the steps in Preparing the Server earlier this chapter 2 Configure the device G For SCSI devices set the SCSI ID on the drive You must manually set the SCSI ID on each device to a unique value in the range of 0 to 6 for each SCSI bus Refer to the documentation provided with the device for instructions on how to set the SCSI ID G For ATA devices make sure that the j...

Страница 52: ... the drive bay as shown in Figure 3 12 Figure 3 12 Installing a tape drive 5 Connect the data and power cables to the back of the drive as instructed in Chapter 4 Cabling Guidelines 6 Replace the access panel and the front bezel 7 Restore power to the server ...

Страница 53: ...e in the range of 0 to 6 for each SCSI bus Refer to the documentation provided with the device for instructions on how to set the SCSI ID G For ATA devices make sure that the jumper on the drive is set to Cable Select CS so that the primary and secondary drives are determined by the cable Refer to Chapter 4 Cabling Guidelines for further information 3 If applicable remove all terminating jumpers f...

Страница 54: ...les from the back of the device 3 Remove the screws on each side of the device and then gently slide the device out from the front of the chassis 1 1 2 Figure 3 13 Removing a device from the removable media bay 4 Install another device or a drive tray Replace the bezel blank or blanks if no device is installed See Removing Bezel Blanks and Removing a Drive Tray earlier in this chapter 5 Replace th...

Страница 55: ...nsion Board Figure 3 14 and Table 3 1 identify the location of expansion slots 1 2 3 4 5 6 Figure 3 14 Locating expansion slots Table 3 1 Expansion Slots Item Slot Type Slot Number 64 bit PCI for half length boards 1 64 bit PCI 2 64 bit PCI 3 64 bit PCI 4 32 bit PCI 5 Server Feature Board slot 6 ...

Страница 56: ...properly grounded earthed before beginning any installation procedure See Appendix B Electrostatic Discharge for more information 1 Follow the steps in Removing the Access Panel earlier in this chapter 2 From inside the chassis push the expansion slot cover through the rear of the chassis as shown in Figure 3 15 Figure 3 15 Removing the expansion slot cover ...

Страница 57: ...6 1 2 Figure 3 16 Releasing the expansion board retainer IMPORTANT Be sure to insert expansion boards into the appropriate type of expansion slot The 32 bit expansion boards should be inserted into 32 bit slots and the 64 bit expansion boards must be inserted into 64 bit expansion slots 4 Insert the expansion board into the slot and then secure with a screw on the top of the board Figure 3 17 Inst...

Страница 58: ...ed earthed AC outlet before removing the access panel CAUTION Electrostatic discharge ESD can damage electronic components Make sure that you are properly grounded earthed before beginning any installation procedure See Appendix B Electrostatic Discharge for more information CAUTION When handling a DIMM be careful not to touch any of the contacts Doing so may damage the component When installing D...

Страница 59: ...oLiant ML330 Generation 2 server supports PC133 MHz ECC Registered SDRAM DIMMs Additional DIMMs are available to upgrade the memory The server has four DIMM sockets located on the system board NOTE DIMMs can be installed in any sequence and do not have to be installed in pairs Figure 3 18 Locating DIMM sockets ...

Страница 60: ...he DIMM into the socket CAUTION A DIMM can be installed only one way or damage will result Be sure to match the two key slots on the DIMM with the tab on the DIMM socket Push the DIMM down into the socket ensuring that it is fully inserted and properly seated 4 Return latches to the upright position NOTE The latches may automatically close when the DIMM is properly inserted 1 1 2 3 Figure 3 19 Ins...

Страница 61: ...le To remove a DIMM 1 Follow the steps in Removing the Access Panel at the beginning of this chapter 2 Press outward on both latches of the DIMM socket at the same time This releases the DIMM and pushes it partially out of the socket 3 Lift the DIMM from the socket 1 1 2 Figure 3 20 Removing a DIMM ...

Страница 62: ...system components to cool before touching them CAUTION To prevent damage to equipment or loss of information make sure that the server is powered down all cables are disconnected from the back of the server and the power cord is disconnected from the grounded earthed AC outlet before removing the access panel CAUTION Electrostatic discharge ESD can damage electronic components Make sure that you a...

Страница 63: ... www compaq com support files server us CAUTION Failure to flash your ROM before installing a new processor may cause system failure 3 Follow the steps in Removing the Access Panel at the beginning of this chapter 4 To gain access to the processor sockets remove the internal fan baffle a If the fan baffle is secured to the server with a screw then remove the screw If not continue to the next step ...

Страница 64: ... as shown in Figure 3 22 and Table 3 2 2 3 1 Figure 3 22 Locating the processor sockets and PPM slot Table 3 2 Processor Sockets and PPM Slot Item Description Processor socket 1 populated Processor socket 2 PPM 2 slot Note The PPM for Processor 1 is integrated on the system board ...

Страница 65: ...the processor into the socket as shown in Figure 3 23 The guide posts and directional key marks on the socket must be aligned with the corresponding slots and marks on the processor 1 2 Figure 3 23 Installing a processor 7 Lower the processor socket lever as shown in Figure 3 24 Figure 3 24 Lowering the processor socket lever ...

Страница 66: ...uring the heatsink retainer clip 9 Secure the assembly clip on the front side of the processor to the socket and then lock the processor into place by pressing down on the assembly clip lever CAUTION Applying too much pressure on the assembly clip lever could cause it to break Use care when performing this step 1 2 Figure 3 26 Securing the assembly clip ...

Страница 67: ...versing step 4 Installing the PPM for Processor 2 Each Intel Pentium III processor supplied by Compaq comes with a PPM DC to DC converter The PPM must be installed into the slot adjacent to its processor to provide power to that processor NOTE The PPM for Processor 1 is integrated on the system board 1 Align the PPM with the PPM slot 2 Slide the PPM into the slot until the latches snap securely in...

Страница 68: ...nd Table 3 2 4 Push up on the assembly clip lever to disengage the processor from the socket and then unhook each side of the processor from the socket 5 Lift up the processor socket lever until it releases IMPORTANT The processor socket lever must be perpendicular to the system board to unlock the processor unit 6 Remove the processor from the socket 3 2 1 Figure 3 28 Removing the processor from ...

Страница 69: ...nstallation Guide Removing the PPM for Processor 2 To remove the PPM open the latches of the PPM slot and then remove the PPM from the slot NOTE The PPM for Processor 1 is integrated on the system board and cannot be removed 1 2 1 Figure 3 29 Removing the PPM ...

Страница 70: ...he server is powered down all cables are disconnected from the back of the server and the power cord is disconnected from the grounded earthed AC outlet before removing the access panel CAUTION Electrostatic discharge ESD can damage electronic components Make sure that you are properly grounded earthed before beginning any installation procedure See Appendix B Electrostatic Discharge for more info...

Страница 71: ...in this chapter for details 3 Press outward on the latch at the top of the battery holder to release the battery Lift the battery away from the holder 1 2 Figure 3 30 Removing the battery from the system board 4 Slide the replacement battery into the proper position with the positive side up IMPORTANT Positive polarity should be positioned up 5 Replace the server access panel and connect cables to...

Страница 72: ...ing outward on the battery holder latch and then lift the battery away from the holder 4 Slide the replacement battery into the proper position with the positive side up Figure 3 31 Replacing the Server Feature Board battery 5 Replace the Server Feature Board in expansion slot 6 See Installing an Expansion Board earlier in this chapter for detailed instructions 6 Replace the access panel and then ...

Страница 73: ...ProLiant ML330 Generation 2 Server Cabling Guide found at the Compaq website http www compaq com products servers CAUTION To prevent damage to the equipment make sure that the server is powered down all cables are disconnected from the back of the server and the power cord is disconnected from the grounded earthed AC outlet before installing devices CAUTION Electrostatic discharge ESD can damage e...

Страница 74: ...r to the Compaq ProLiant ML330 Generation 2 Cabling Guide for cable information specific to your model Consider the following guidelines when adding SCSI devices to your ProLiant ML330 Generation 2 server As a general rule a maximum of seven devices may be added per channel Your server is equipped with two integrated Wide Ultra3 SCSI channels Be sure to remove all terminating jumpers from third pa...

Страница 75: ...mponents SCSI Cable Components The SCSI cable shown in Figure 4 1 supports up to five SCSI devices and comes with a terminator on the end One cable is included with SCSI models of the server Figure 4 1 Identifying the SCSI cable with terminator ...

Страница 76: ...n in Figure 4 2 and Table 4 1 For information about installing optional SCSI devices refer to Chapter 3 Hardware Options Installation or the documentation included with the device 2 1 3 4 Figure 4 2 Internal SCSI components Table 4 1 Internal SCSI Components Item Description Removable media bay area Hard drive bay area SCSI controller channel A primary SCSI controller channel B secondary ...

Страница 77: ...ace you must provide a 68 to 50 pin SCSI adapter Part Number 199618 001 shown in Figure 4 3 This adapter should be installed between the 50 pin interface on the device and the 68 pin SCSI cable connected to the SCSI channel on the Server Feature Board Figure 4 3 68 to 50 pin wide to narrow SCSI adapter ...

Страница 78: ...nstallation for instructions 2 Make sure that the SCSI ID is uniquely set for each device 3 Locate the cable connected to the primary channel on the Server Feature Board If installing a tape drive locate the cable connected to the secondary channel NOTE Compaq recommends connecting a tape drive to a separate SCSI cable to avoid a decrease in other SCSI device performance 4 Install the next availab...

Страница 79: ...formation The following steps outline the cabling procedure for the Smart Array Controller 1 Install the Smart Array Controller as instructed in the option kit documentation 2 If hard drives are not already installed follow the appropriate steps in Chapter 3 Hardware Options Installation and then install the device 3 Locate the cable connected to the SCSI channel on the Server Feature Board 4 Remo...

Страница 80: ... Connect the SCSI cable to the Smart Array Controller Figure 4 6 Connecting the SCSI cable to the Smart Array Controller NOTE The SCSI channels on the Server Feature Board are self terminating If you choose not to use a SCSI channel you do not need to install a terminated cable ...

Страница 81: ...d with the option kit Refer to the Compaq ProLiant ML330 Generation 2 Cabling Guide for cable information specific to your model Consider the following guidelines when adding ATA devices to your ProLiant ML330 Generation 2 server A maximum of two devices may be added per channel Your server is equipped with two integrated ATA 100 channels Jumpers on ATA devices should be set to Cable Select CS ena...

Страница 82: ... ATA Components ATA Cable Components The ATA cable shown in Figure 4 7 supports up to two ATA devices Two cables are included with ATA models of the server 1 2 Figure 4 7 Identifying the ATA cable connectors Table 4 2 ATA Cable Connectors Item Connector Device 0 primary Device 1 secondary ...

Страница 83: ...le 4 3 For information about installing optional ATA devices refer to Chapter 3 Hardware Options Installation or the documentation included with the device 2 1 3 4 Figure 4 8 Internal ATA components Table 4 3 Internal ATA Components Item Description Removable media bay area Hard drive bay area ATA controller channel B secondary ATA controller channel A primary ...

Страница 84: ...er on the drive is set to Cable Select CS 3 Install the next available cable connector to the hard drive or ATA device Figure 4 9 and Table 4 4 show the cabling configuration when four ATA hard drives are installed If fewer than four drives are installed then follow these cabling steps accordingly 2 4 1 3 Figure 4 9 Cabling an ATA hard drive or other device Table 4 4 ATA Cabling Sequence Step Chan...

Страница 85: ...hrough 5 under Installing a Tape Drive in Chapter 3 Hardware Options Installation 2 Connect an ATA cable to the primary IDE channel on the system board See System Board Components in Chapter 1 Server Features for the location of the primary IDE channel 3 Secure the cable connector labeled Device 1 to the tape drive and the cable connector labeled Device 0 to the CD ROM drive 1 3 2 Figure 4 10 Cabl...

Страница 86: ...d support tools included with your Compaq ProLiant ML330 Generation 2 server ROM Based Setup Utility RBSU Redundant ROM support ROMPaq SmartStart software SmartStart Diskette Builder Compaq Insight Manager Compaq Survey Utility Compaq Diagnostics utility Automatic Server Recovery 2 ASR 2 Power On Self Test POST ...

Страница 87: ... which are outlined in Using RBSU later in this chapter For information on RBSU not found in this guide refer to the Compaq ROM Based Setup Utility User Guide found in your documentation pack Navigating RBSU To make selections within RBSU use the following keys To access RBSU press the F9 key during startup when prompted in the lower right corner of the screen The arrow keys navigate through the m...

Страница 88: ...ing system The configuration options include the operating system external ports and controlling the diskette drive The following is a list of selections found in this menu with an explanation of each option OS Selection selects the primary operating system for the server Default sever settings are automatically set based on the operating system selected Embedded COM Port X sets the configuration ...

Страница 89: ...I devices installed in the server Information for each slot is displayed and the IRQs can be changed Multiple PCI devices can share an interrupt Boot Controller Order The Boot Controller Order menu option is used to view and assign the current controller order Date and Time The Date and Time menu option is used to set the system date and time Automatic Server Recovery 2 The Automatic Server Recove...

Страница 90: ... interruption When set to Disabled the server operates normally When set to Enabled the following actions occur G The local keyboard does not function unless the power on password is entered G When there is not a diskette in the diskette drive the power on password is bypassed allowing the server to start G When there is a diskette in the diskette drive the server does not start unless the power o...

Страница 91: ...used to configure advanced options of the system The following is a list of selections found in this menu with an explanation of each option MPS Table Mode allows the user to change the advanced programmable interrupt controller APIC table setting This selection should be automatically set by OS Selection but it allows the user to override the automatic selection NOTE The latest operating systems ...

Страница 92: ...ton on the Server Feature Board Utility Language The Utility Language option is used to set the language in which RBSU is displayed Redundant ROM Support Compaq ProLiant ML330 Generation 2 servers enable you to upgrade or configure your ROM safely with redundant ROM support The server has a 2 MB ROM that acts as two separate 1 MB ROMs In the standard implementation one side of the ROM contains the...

Страница 93: ...enu of RBSU 3 Select one of the ROM banks as the system ROM 4 Press the Enter key 5 Press the Esc key to exit the current menu or press the F10 key to exit RBSU 6 Restart the server When the server boots the system identifies whether the current ROM bank is corrupt If a corrupt ROM is detected the system boots from the backup ROM and alerts you through POST that the ROM bank is corrupt Switching R...

Страница 94: ...e that you are in disaster recovery mode The keyboard mouse and monitor are inactive 6 The server analyzes the diskette searching for the latest ROM image If the diskette is not in place the system continues to beep until a valid ROMPaq diskette is inserted 7 The ROMPaq diskette then flashes both system ROM images 8 At the successful completion of this process a sequence of ascending audible beeps...

Страница 95: ... may corrupt the firmware and prevent the system from starting SmartStart Software The SmartStart for Servers CD is used to load the system software thereby achieving a well integrated server and ensuring maximum dependability and supportability The SmartStart CD contains diagnostic utilities and ROMPaq tools To install the SmartStart CD press the F9 key to run RBSU and configure the primary opera...

Страница 96: ...ve The CD automatically runs the Diskette Builder utility however if the system does not support the auto run feature use Windows Explorer to run CD ROM DRIVE DSKBLDR DSKBLDR EXE Compaq Insight Manager Compaq Insight Manager is the Compaq application for easily managing network devices Compaq Insight Manager delivers intelligent monitoring and alerting as well as visual control of your Compaq devi...

Страница 97: ...You can modify the data gathering interval by modifying the command line parameters For more information on Compaq Survey Utility including installation and application procedures refer to the Compaq Survey Utility Online Help User Guide accessed through the Compaq website http www compaq com support files server us Perform a search for Survey Utility and then follow the appropriate link Compaq Di...

Страница 98: ... system failure the timer expires and restarts the server ASR 2 increases server up time by restarting the server within a predetermined amount of time after the system stops responding The Compaq Insight Manager console notifies you in the event of an ASR 2 restart You can disable ASR 2 from the Compaq Insight Manager console Power On Self Test POST is a series of diagnostic tests that checks fir...

Страница 99: ...on to RAID Overview of RAID Redundant array of independent drives RAID is an array of multiple independent hard drives that can be accessed simultaneously improving I O input output performance The RAID array is recognized by the host computer as a single storage unit or as multiple logical units Data loss because of a drive failure can be prevented by reconstructing missing data from the remainin...

Страница 100: ...AID 0 1 RAID 0 1 also known as RAID 10 is a RAID level that provides both striping and mirroring capabilities RAID 0 1 mirrors data from one drive to another and then stripes the data across a second set of drives You must have a minimum of four hard drives to support RAID 0 1 RAID 5 RAID 5 is not supported by the Integrated ATA RAID Configuration Utility It is a RAID level that stripes data and p...

Страница 101: ... access and change utility options Configuration Utility Features The features of the Integrated ATA RAID Configuration Utility include Optimized drive access RAID support before operating system loads Automatic detection and configuration Ability to handle configuration changes Support for PIO modes 0 4 MDMA modes 0 2 and Ultra DMA modes 0 5 0 5 for ATA 100 Support for RAID levels 0 1 and 0 1 Mul...

Страница 102: ...u cannot add drives or remove drives from an array that has been already configured The Array Information window of the setup screen displays all the drive arrays configured Use this section to create delete or edit the existing configurations The drive arrays are displayed as a node in a tree like Microsoft Windows Explorer When opened each node displays the properties of the array Press the up a...

Страница 103: ...or striped mirrored and RAID 0 1 arrays Create Array F4 creates a drive array When this option is selected a default array template is created You must edit the array properties to complete the array creation Use the arrow keys to highlight a property field and then press the Enter key to edit that property The array properties are as follows G Array Type selects the intended RAID mode including R...

Страница 104: ... entered the utility Edit Options F7 edits the physical drive option status boxes located in the top right corner of the Physical Drive Information window The options are as follows G WC OFF enables or disables write cache CAUTION Enabling write cache may cause data loss or corruption during an unexpected loss of power G DMA ON enables or disables DMA transfers Pressing the F7 key will allow you t...

Страница 105: ...n 6 Do not connect any ATAPI devices such as CD ZIP or LS120 to the ATA controller Configuration and Setup Tips 1 If you need to change array configuration back up your data first When an array configuration changes previous data in that array is lost 2 If you get an unexpected message such as Drives Missing or Configuration Mismatch switch off the system and verify all connections ATA cables and ...

Страница 106: ...Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depend...

Страница 107: ...h case the user is required to correct the interference at personal expense Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio fre...

Страница 108: ...72 1 800 OK COMPAQ For continuous quality improvement calls may be recorded or monitored For questions regarding this FCC declaration contact Compaq Computer Corporation P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 or 281 514 3333 To identify this product refer to the Part Series or Model number found on the product Modifications The FCC requires the user to be notified that any change...

Страница 109: ...iel brouilleur du Canada Class B Equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada European Union Notice Products with the CE Marking comply with both the EMC Directive 89 336 EEC and the Low Voltage Directive...

Страница 110: ...Regulatory Compliance Notices A 5 Japanese Notice Taiwanese Notice ...

Страница 111: ...se dioxide battery There is risk of fire and burns if the battery pack is not handled properly To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose to temperatures higher than 60 C Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the Compaq spare designated for this product Batteries battery packs and a...

Страница 112: ...n or in the laser product s installation guide may result in hazardous radiation exposure To reduce the risk of exposure to hazardous radiation Do not try to open the unit enclosure There are no user serviceable components inside Do not operate controls make adjustments or perform procedures to the laser device other than those specified herein Allow only Compaq authorized service providers to rep...

Страница 113: ...ng of the cord should be greater than the voltage and current rating marked on the product In addition the diameter of the wire must be a minimum of 1 00 mm or 18AWG and the length of the cord must be between 1 8 m 6 feet and 3 6 m 12 feet If you have questions about the type of power cord to use contact your Compaq authorized service provider A power cord must be routed so that it is not likely t...

Страница 114: ...he life expectancy of the device Preventing Electrostatic Discharge To prevent electrostatic damage observe the following precautions Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid ...

Страница 115: ...e in the ground cords To provide proper grounding wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equip...

Страница 116: ...rior to this power up Processor X None Processor X 1 or 2 has reached an excessive temperature and has stopped operation Verify the following information The heatsink is properly installed Server fans are properly installed and working Ambient temperature is within an acceptable range See Appendix F Specifications for operational temperature requirements For a complete listing of error messages re...

Страница 117: ...startup and installation problems For information on LEDs switch settings and jumpers see Appendix E LED Indicators Switches and Jumpers For information about general troubleshooting techniques diagnostic tools preventative maintenance and a complete list of error messages refer to the Compaq Servers Troubleshooting Guide also included in your user documentation ...

Страница 118: ...the operating system and start running software applications Problems After Initial Startup After your server has passed POST you may still encounter errors such as an inability to load your operating system You are provided with instructions on what to try and where to go for help when you encounter errors after the server completes POST Other Information Resources This section provides a list of...

Страница 119: ...gy circuits Complete the following sequence of steps when the server does not start 1 Verify that the server and monitor are plugged into a working outlet 2 Make sure that your power source is working properly G Check status using the Power On Standby LED See System LEDs in Appendix E LED Indicators Switches and Jumpers for the location and status of the Power On Standby LED G Verify that the Powe...

Страница 120: ...er On Standby LED turns green b The fans start up c The monitor displays messages regarding server initialization in the following sequence Video initialization The Compaq initialization screen is displayed Processor initialization Memory test Memory initialization Diskette drive SCSI devices if applicable ATA devices if applicable Option ROM d The operating system loads to complete the boot proce...

Страница 121: ...nue to Question 3 Question 2 Are any system board LEDs showing a failure or error condition See Appendix E LED Indicators Switches and Jumpers for the location and status information of all system board LEDs If no go to Question 3 If yes then 1 Reseat the applicable component and then restart the server 2 If reseating does not fix the problem replace the component with a known working component an...

Страница 122: ...ress the power button 3 Check the power source Refer to Power Problems in the Compaq Servers Troubleshooting Guide for further options 4 Reconnect the power button cable to the system board See Chapter 1 Server Features for the location of the power button connector 5 Power down the server Reseat all expansion boards DIMMs processors and PPMs verifying that all cables are securely connected See Ch...

Страница 123: ...urely connected If more than one video adapter is installed make sure that the monitor is connected to the correct video card 2 Verify that the monitor is functional by connecting it to a known working server 3 Verify that the switch settings on the system board are correctly set 4 Power down the server Reseat all expansion boards and DIMMs and then verify all cable connections See Chapter 3 Hardw...

Страница 124: ...w compaq com products servers platforms NOTE If the server is rebooting repeatedly verify that the system is not restarting due to an Automatic Server Recovery 2 ASR 2 powerup caused by another problem Check Compaq Insight Manager for notification of this event Refer to the Compaq Servers Troubleshooting Guide for more information Refer to the Compaq Servers Troubleshooting Guide for the following...

Страница 125: ...tilities or the Compaq ROM Based Setup Utility User Guide for complete instructions on the use of RBSU The CD ROM diskette drive assembly is either not installed or is not properly connected 1 Power down the server 2 Verify that the CD ROM diskette drive assembly is installed 3 Remove and reseat the CD ROM diskette drive assembly 4 Check the cable between the backplane and the CD ROM diskette driv...

Страница 126: ...ded operating system components 3 Refer to your operating system documentation 4 Reinitiate installation procedures Installation problem occurred Refer to your operating system documentation and to the SmartStart release notes Primary hard drive controller installation is incorrect Run RBSU by pressing the F9 key and correct this problem Hard drive controller order is incorrect Run RBSU by pressin...

Страница 127: ...rror messages along with an explanation of probable cause and a list of appropriate measures This guide ships with your server Compaq ProLiant ML330 Generation 2 Server Maintenance and Service Guide This resource provides a complete list of all replacement parts available along with step by step instructions on installation and replacement Find this guide on the Compaq website at http www compaq c...

Страница 128: ...d possible statuses in the following section Switches There are two switchbanks in your server Some switch settings may need to be changed from time to time and can cause problems if they are not correctly set Some switches should not be changed for any reason You are provided with a description of what each setting means and an illustration of where the switches are found inside your server Jumpe...

Страница 129: ...ML330 Generation 2 server LEDs are explained in this appendix System LEDs on the front of the server System board LEDs Network controller LEDs on the back of the server System LEDs The system LEDs and the power button are located on the front of the server and are visible when the bezel door is open The system LEDs show Power On Standby status Hard drive activity The power button allows you to Pow...

Страница 130: ...1 Power Button and System LEDs Item Description Status Means Power button N A N A Green System on AC power OK Do not remove power from system Flashing System in standby mode AC power OK Do not remove power from system Power On Standby LED Off System off no AC power On or flashing A hard drive is being accessed Hard drive LED Off No hard drive is currently being accessed ...

Страница 131: ... following LEDs are located on the system board of the ProLiant ML330 Generation 2 server and indicate error conditions such as processor PPM or memory module failures Table E 2 provides detailed information for all system board LEDs 3 2 1 14 15 13 12 4 5 6 7 8 9 10 11 Figure E 2 System Board LEDs ...

Страница 132: ...ssages for appropriate instructions Off PPM 1 functioning PPM 1 integrated failure Amber PPM 1 failed Off DIMM 1 functioning DIMM 1 failure Amber DIMM 1 failed Off DIMM 2 functioning DIMM 2 failure Amber DIMM 2 failed Off DIMM 3 functioning DIMM 3 failure Amber DIMM 3 failed Off DIMM 4 functioning DIMM 4 failure Amber DIMM 4 failed Off PPM 2 functioning PPM 2 failure Amber PPM failed or missing if...

Страница 133: ...e Board installation failure Amber Server Feature Board is not installed properly Off Fan is functioning System fan failure Amber Fan is not installed or has failed Off Processor 2 functioning Processor failure 2 Amber Processor 2 failed Off Processor 2 temperature normal Processor 2 thermal Amber Thermal trip for processor 2 detected See Appendix C Server Error Messages for appropriate instructio...

Страница 134: ...nt network activity Refer to the Compaq Servers Troubleshooting Guide for more information on troubleshooting network controller problems 1 2 3 Figure E 3 Network controller LEDs Table E 3 Network Controller LEDs Item Description Status Means Off 10Base T 10 Mbps 10Base T Ethernet Network speed LED On 100Base T 100 Mbps 100Base T Ethernet Off No network link Network link LED On Linked to network O...

Страница 135: ...ion explains the use of each reserved and nonreserved switch System Configuration Switch Settings The system configuration switchbank is located on the system board Some switches are reserved for use by Compaq authorized service providers and must not be changed unless instructed otherwise 1 2 3 4 5 6 7 8 on Figure E 4 System configuration switch default settings ...

Страница 136: ...Normal operation On Configuration changes cannot be made 3 Off Tower rack configuration Off Tower configuration On Rack configuration 4 Off Diskette boot Off Enable diskette boot On Disable diskette boot 5 Off Password disable Off Normal On Disable password prompts 6 Off Clear CMOS and NVRAM Off Normal On When the server is powered up all system configuration information is erased 7 Off Reserved N...

Страница 137: ...guration Refer to Chapter 5 Server Configuration and Utilities for instructions on configuring your server 1 Power down the server 2 Set the system configuration switch position 2 to the on position 3 Power up the server All configuration settings are now erased and all system operations halt 4 Power down the server 5 Reset the position 2 switch to the default off position 6 Power up the server 7 ...

Страница 138: ...o switch from the current ROM to the backup ROM perform the following steps 1 Power down the server 2 Set the system configuration switch positions 1 4 5 and 6 to the on position 3 Power up the server The ROM will beep and halt when the ROM images have been swapped 4 Power down the server and reset all system configuration switch positions to the default off position 5 Power up the server If both ...

Страница 139: ...m ID switchbank located on the system board is reserved for use by Compaq authorized service providers only Do not change the indicated default settings 1 2 3 4 on Figure E 5 System ID Switch Table E 5 System ID Switch Settings Position Default Function 1 Off Reserved 2 Off Reserved 3 Off Reserved 4 Off Reserved ...

Страница 140: ...tallation procedure for the additional device The SCSI ID is set by jumpers located on each device For more information refer to your SCSI device option documentation ATA Device Jumper Settings When installing any ATA devices make sure that the jumper on the device is set to Cable Select CS This option allows the cable to determine which device is the primary drive and which is the secondary drive...

Страница 141: ...iled specific information for the operation of your Compaq ProLiant ML330 Generation 2 server including Server specifications G Dimensions G Power requirements G Temperature requirements Minimum hardware configuration Supported operating systems Drivers ...

Страница 142: ... input frequency 50 Hz to 60 Hz 50 Hz to 60 Hz Rated input current 6 A 3 A Input power Btu hr 1 560 Btu hr 1 560 Btu hr Output specifications per power supply Rated steady state power 300 W Maximum peak power 400 W Temperature range see Note Operating 50 F to 93 F 10 C to 33 C Shipping 40 F to 150 F 40 C to 66 C Maximum wet bulb temperature 101 7 F 38 7 C Relative humidity noncondensing Operating ...

Страница 143: ...ation Component Minimum Specifications Processors A processor must be installed in processor socket 1 Server Feature Board The Server Feature Board must be installed in expansion slot 6 Fans A system fan must be installed and connected to the system board Memory At least one slot must be populated with a PC133 MHz ECC Registered SDRAM DIMM Note The maximum memory configuration is 4 x 1 GB memory m...

Страница 144: ...in the Compaq Factory Installed Operating System Software Installation Guide or data will be lost Drivers The ProLiant ML330 Generation 2 server features new hardware that does not have driver support on all operating system installation media It is recommended that you use SmartStart and its Assisted Path feature to install your operating system and the latest driver support If you do not use Sma...

Страница 145: ... Utility See ACU array drives See Integrated ATA RAID Configuration Utility ASR 2 Automatic Server Recovery 2 disabling 5 13 overview 5 13 power cycling D 3 D 8 settings 5 4 assembly clip processor illustrated 3 29 ATA cable See also cabling illustrated 4 10 overview 4 10 ATA controller cabling 4 12 channels 1 10 features 1 11 ATA devices See also devices cabling 4 9 4 12 installation guidelines 4...

Страница 146: ... compliance A 3 SCSI illustrated 4 3 supported website 4 1 cabling ATA devices 4 9 ATA devices illustrated 4 12 ATAPI tape drive 4 13 caution 4 1 components illustrated 4 4 4 11 disconnecting illustrated 3 10 FCC compliance A 3 overview 4 1 SCSI devices 4 2 SCSI devices illustrated 4 6 Smart Array Controller 4 7 Smart Array Controller illustrated 4 8 tape drive 4 13 website matrix 4 1 Canadian equ...

Страница 147: ...sight Manager alert 1 12 installing 2 7 2 9 overview 5 11 power cycling D 3 D 8 pre failure warning 1 12 warranty restrictions 1 12 2 7 2 9 5 11 Compaq Management CD 2 7 2 9 5 11 Compaq ProLiant ML330 Generation 2 Server Maintenance and Service Guide D 11 Compaq Servers Troubleshooting Guide D 11 Compaq Survey Utility overview 5 12 website 5 12 Compaq System Erase Utility caution D 10 running D 10...

Страница 148: ...e bays 1 3 installing 3 7 jumper settings E 13 powerup sequence D 4 RAID configurations 6 1 regulatory compliance A 1 diagnosing problems See troubleshooting dimensions drive bays 1 3 server F 2 DIMMs See also memory handling caution 3 21 installation caution 3 23 illustrated 3 23 overview 3 22 minimum requirements F 3 removing 3 24 removing illustrated 3 24 server features 1 11 sockets illustrate...

Страница 149: ...tion 2 1 3 1 3 19 3 21 3 25 3 33 4 1 damage B 1 parts handling B 1 precautions B 1 Ethernet RJ 45 connector rear panel 1 5 Server Feature Board 1 9 1 10 European Union equipment compliance A 4 event notification Compaq Insight Manager D 3 D 8 exclamation point symbol xi expansion board retainer illustrated 3 20 removing 3 20 expansion boards installing 3 19 installing illustrated 3 20 removing 3 2...

Страница 150: ... 3 driver support F 4 expansion slots 1 11 3 18 front panel components 1 4 memory 1 11 minimum requirements F 3 network controllers 1 11 overview 1 3 power supply 1 12 processors 1 11 rear panel connectors 1 5 Server Feature Board components 1 8 storage controllers 1 11 system board components 1 6 hardware installing DIMMs 3 22 expansion boards 3 19 hard drives 3 8 3 12 new troubleshooting D 10 op...

Страница 151: ...expansion slots 3 18 front bezel removing 3 3 front panel 1 4 hard drives installing 3 9 3 13 removing 3 11 heatsink retainer clip 3 29 laser product label A 7 network controller LEDs E 7 power button E 3 powering up server 2 7 PPM installing 3 30 location 3 27 removing 3 32 processor installing 3 28 location 3 27 removing 3 31 processor socket lever 3 28 rack installation 2 3 rear panel 1 5 SCSI ...

Страница 152: ...terminology 6 1 rebuilding 6 6 restore old configuration 6 6 saving 6 6 spare pool 6 2 interrupt request See IRQ IPL Initial Program Loader settings 5 4 IRQ interrupt request APIC 5 6 PCI configuration 5 4 J Japanese equipment compliance A 5 jumpers ATA devices E 13 overview E 1 SCSI devices 3 9 3 16 E 13 terminating 3 9 3 16 K keyboard connector rear panel 1 5 system board 1 7 keyboard security n...

Страница 153: ...d 1 9 1 10 E 7 network server mode 5 5 NIC network interface controller features 1 11 RJ 45 Ethernet connector 1 5 1 9 1 10 Wake on LAN 1 8 warning 2 6 2 8 NMI debug button 1 9 1 10 5 7 nonvolatile RAM See NVRAM notices Canadian A 4 Class A equipment A 2 Class B equipment A 2 European Union A 4 FCC A 1 Japanese A 5 Taiwanese A 5 NVRAM nonvolatile RAM cautions E 9 E 10 clearing E 9 E 10 O operating...

Страница 154: ...tion 3 2 instructions 3 2 powering up server caution 2 6 illustrated 2 7 instructions 2 7 power on password network server mode 5 5 Quicklock 5 5 setting 5 5 Power On Self Test See POST powerup sequence POST D 4 PPM Processor Power Module installing 3 30 installing illustrated 3 30 LEDs E 5 location 1 7 location illustrated 3 27 removing 3 32 removing illustrated 3 32 preboot execution environment...

Страница 155: ...overview 5 2 PCI Devices menu 5 4 saving 5 2 Server Asset Text menu 5 6 server configuration 2 10 Server Passwords menu 5 5 System Options menu 5 3 rear panel connectors 1 5 illustrated 1 5 redundant array of independent drives See RAID redundant ROM accessing 5 8 benefits 5 7 defined 5 7 disaster recovery 5 9 RBSU option 5 7 switch settings E 11 registration server 2 10 regulatory compliance iden...

Страница 156: ...vices See also devices bus performance 3 9 cabling 4 2 4 6 Fast SCSI 2 installing 4 5 ID setting E 13 installation guidelines 4 2 jumper settings E 13 RAID configuration 4 7 terminating jumpers 3 9 3 16 SCSI ID setting 4 2 E 13 security Compaq Insight Manager 5 11 diskette write control 5 4 network server mode 5 5 passwords 5 5 Quicklock 5 5 server features 1 14 serial port connectors rear panel 1...

Страница 157: ...ilation 2 2 2 4 weight F 2 standby mode LED E 3 static electricity See ESD storage controllers server features 1 11 storage devices See devices storage expanding 1 11 stripe size 6 5 striping RAID configurations 6 2 supported operating systems D 8 switches See system configuration switch system ID switch symbols used in text xi used on equipment xi system board battery removing 3 34 replacing 3 33...

Страница 158: ...ver Feature Board Components ATA Model 1 10 Server Feature Board Components SCSI Model 1 9 System Board Components 1 7 System Board LEDs E 5 System Configuration Switch Settings E 9 System ID Switch Settings E 12 Taiwanese equipment compliance A 5 tape drive ATAPI cabling 4 13 cabling 4 13 cabling illustrated 4 13 installation 3 14 installation illustrated 3 15 technical support Compaq website xii...

Страница 159: ...security 1 14 server features 1 13 SmartStart 5 10 V ventilation See also fans rack server requirements 2 4 tower server requirements 2 2 video disabling E 9 memory 1 8 server features 1 8 troubleshooting D 7 video controller rear panel connector 1 5 Server Feature Board connector 1 9 1 10 server features 1 8 W Wake on LAN See NIC wake support wake support 5 7 See also NIC warnings access panel re...

Страница 160: ...iii Compaq Survey Utility 5 12 drivers F 4 Linux information F 4 maintenance and service guide D 11 F 3 operating systems D 8 operating systems supported F 4 rack products 2 3 ROM images F 4 ROM updates 3 26 service and support upgrades D 11 software value add F 4 technical support xiii warranty 1 12 D 11 weight specifications F 2 Wide Ultra3 SCSI controller See SCSI controller wrist strap using B...

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