Positive Disconnect Supervision
When a station is on line with an outside caller and the caller hangs up, the CO may send
a positive disconnect signal to the digital telephone system. The system passes this signal
to the voice mail equipment thus signaling it also to hang up.
Voice Mail Line ID
The programmer can program the voice mail lines with identification (ID) numbers that
allow the voice mail equipment to identify which line it is answering. The ID numbers
that the programmer assigns here must match the ID numbers that are selected as part of
voice mail system programming.
Voice Mail Pause
Some voice mail systems allow you to program a pause before they dial an extension
number. You can program the digital telephone system to pause before receiving digits
from a voice mail system. This capability allows the digital telephone system to match
the voice mail system’s pause. If the voice mail system does not pause before dialing an
extension number, you must disable the fixed one second pause in the digital telephone
system.
Voice Mail Transfer On Busy
The programmer can arrange the telephone system to alert a busy telephone that the
voice mail equipment is attempting to transfer a call to it. Without this programming, the
voice mail equipment will automatically route the call to a voice mail box when it
encounters a busy signal. With this option, when the voice mail equipment tries to
transfer a call to a station that is busy on a call (outside or intercom call) and the station
has an available intercom line (stations can be programmed to have a second intercom),
the intercom will ring subdued. The user can answer the call by pressing the button of the
ringing intercom line. In general, attendants will probably desire this feature so they can
handle multiple calls, while other station users may prefer to have a message taken when
they are already busy on a call.
Volume Control
Every Impact and DigiTech telephone has a multipurpose volume control for adjusting
the loudness of the ringer, the speaker, the handset, the headset, and the group listening
mode. LCD speakerphones display the new volume setting whenever the user presses the
rocker switch volume control located on the telephone’s faceplate.
There are four ringer levels. At default system settings, users can set the ringer loudness
at their stations from completely off to maximum. System programmers may disable the
IMI66–107
Digital Telephone System
Digital Telephone System Features A – 73
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