Remote Telephone Messages
The following messages appear on the remote telephone display connected to the Remote Unit when a
connection attempt fails. The telephone shows
Connect Error
, followed by a message. Table 9:
Connect Error Messages below, contains the possible Connect Error messages.
Table 9:
Connect Error Messages
Message Description
Action
Already connected
Remote port is already connected.
Reset port at the Gateway.
Assigned port
The switch port is being used by
another user.
Wait until port is available or reset port
on the PBXgateway and try to re-
connect.
Busy (see note)
Assigned port
The switch port is not available, due
Check port connection at the
PBXgateway.
Down (see note)
to problems (green flicker) with the
port.
Check network links.
Carrier Lost
Displayed if the network connection
to the PBX is lost.
(see note)
Attempt to reconnect after network is
up and running.
Connect rejected
The system rejects the connection
request.
Make sure the Connect Password is
correct.
Check network links.
Attempt to reconnect.
Connect Timeout
The EXTender cannot connect to
the
Check WAN connection on the unit
PBXgateway.
Network disabled
The network device is not
connected, being used, or is not
active.
Check network link and device.
Network down
The network device has a problem.
Check network link and device.
Network in use
The network device is being used by
another device.
Reset WAN and try to re-connect.
Network not ready
The network device is not ready for
use. (yellow LED)
Make sure primary connect matches
“enabled” WAN port.
No bandwidth
The unit bandwidth is
oversubscribed. No network
bandwidth is available for telephone
signaling
Change voice compression.
Normal take down
Displayed when the network device
is either being rebooted or reset.
Wait until the WAN link LED is solid
green, and then attempt to re-connect.
No Voice path
The unit bandwidth is
oversubscribed. No network
bandwidth is available for voice.
Change voice compression.
(see note)
Peer disconnect
Displayed when the Switch unit has
disconnected from the network
device.
Check the voice compression or
network at the PBXgateway.
Note: This message is not preceded by “Connect error”.
EXTender™ IP6000 Quick Installation Guide
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