Cisco Cisco Unified Queue Manager, Руководство по обслуживанию и устранению неисправностей

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Contents
ii
Cisco Customer Response Solutions Servicing and Troubleshooting Guide, Release 5.0(1)
SNMP Agent and Subagents
2-2
SNMP Management Information Base (MIB)
2-2
SYSAPPL-MIB
2-2
CISCO-VOICE-APPS-MIB
2-6
CISCO-CDP-MIB
2-6
SNMP Traps
2-6
SNMP Trap Messages
2-6
Failover Traps
2-7
Setting up SNMP Traps
2-7
Setting the SNMP Trap Receiver
2-7
Setting the SNMP Community Names
2-8
Starting, Stopping, and Confirming the SNMP Service
2-9
Snapshot of Traps During Startup
2-9
Snapshot of Traps During Shutdown
2-10
C H A P T E R
3
Alarm Service
3-1
About Alarms
3-1
Cisco CRS Alarm Service
3-1
Starting and Confirming the Alarm Service
3-2
Configuring the Alarm Service
3-3
Viewing Alarm Messages
3-3
Viewing Alarm Messages Sent to a Syslog Server
3-3
Viewing Alarm Messages Sent to an SNMP Trap Receiver
3-5
Viewing Alarm Messages Sent to a Windows Event Log
3-5
Alarm Definitions
3-5
Finding Information About an Alarm
3-5
C H A P T E R
4
Trace
4-1
About Trace Files
4-1
The Component Trace File
4-2
Configuring the Component Trace File
4-2
Trace Level Options
4-3
Setting Trace Level Options
4-7
Viewing and Interpreting the Trace Files
4-8
Displaying a Trace File
4-8
Interpreting a Trace File
4-8
The Thread Dump Trace File
4-8