Canon MultiPASS C50, Руководство пользователя

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8-14
Troubleshooting Chapter 8
Problem Possible cause Solution
The MultiPASS C50 ECM receiving on the If the receiving fax does
cannot send a fax using receiving fax machine may support ECM reception,
ECM (continued) not be turned on. call the other party and
have them check if ECM
reception is turned on.
Errors occur frequently The phone line may be in Lower the speed at which
while sending faxes poor condition, or you may the unit starts sending faxes
have a poor connection. in the Speed option in the
Send Fax tab. See the
MultiPASS Desktop Manager
User’s Guide
.
Receiving Faxes
Problem Possible cause Solution
The MultiPASS C50 The MultiPASS C50 may not For the MultiPASS C50 to
cannot receive faxes be set to receive faxes receive faxes automatically,
automatically automatically. it must be in FaxOnly,
AnsMode, or FaxTel mode.
See page 5-2.
The MultiPASS C50 may Print out any documents
have a document in stored in memory. See page
memory, leaving little or 5-14.
no memory available.
An error may have
Check the LCD display for
occurred during reception. an error message. See page
8-30 for a listing of the
MultiPASS C50’s error
messages.
The sheet feeder may Make sure the sheet feeder
be empty. has paper in it.
The telephone line may Make sure all phone line
not be connected properly. connections are secure.