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Pr
ef
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Cop
ying
Fu
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Sendi
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Fu
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M
ail Bo
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Fu
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O
th
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Useful
Fe
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Ad
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Fu
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tions
Troubleshooting
For toner replacement and paper loading procedures, or when problems have occurred when using the machine,
and you want to know how to solve them, see the following references to the other guides.
When an error message not covered by the above is displayed, see Chapter 8 of the Reference Guide, and Chapter 12 of the Sending Guide, “List of
Error Messages.”
Troubleshooting
Symptom
Paper
When paper has run out
When there is a paper jam
Toner
When toner has run out
Staples
When there is a staple jam
When staples have run out
Scanning trouble
When originals scanned with the platen glass/feeder
become dirty
When memory becomes full during scanning
Printing trouble
When the exposure of a copy or print is different
from the original
When a print is dirty
Communications trouble
When you cannot send
When you cannot receive
When communications are slow
Other trouble
When the message “contact your service
representative with the error code below” is
displayed.
Reference
8
Service Call Messages
Sending
12
When Problems Occur
Sending
12
When Problems Occur
Sending
12
When Problems Occur
Reference
7
Routine Cleaning
Reference
4
Adjusting the Machine (Adjustment/
Cleaning)
Reference
7
Routine Cleaning
Reference
7
Finisher-V1/Saddle Finisher-V2/
Document Insertion Unit-C1/Punch Unit-
U1/W1/X1 (Optional)
Reference
8
Clearing Staple Jams
Reference
7
Replacing the Toner Cartridge
Reference
8
Clearing Paper Jams
Reference
7
Loading Paper
Guide
Chapter
Title
Reference
8
If Memory Becomes Full during Scanning
Sending
12
When Problems Occur
When the power does not turn ON
Reference
8
When the Power Does Not Turn ON