Canon imageRUNNER ADVANCE C3500 III Series, Руководство по обслуживанию, Страница: 334 / 1252

NOTE:
• A value between 0 and 99999 can be set, but make sure to set the value instructed by the Support Dept. of your sales company.
Operations are not guaranteed when value other than the above is set.
• The displayed setting is not changed simply by changing the setting or pressing [DEFAULT].
It is necessary to exit the DBG-LOG screen once by pressing the [Reset] key, etc. and then display it again, after performing
these operations.
Executing Auto Saving (Reference Example)
An example of executing auto saving using LOG-TRIG is shown below so that you can experience the log collection work.
It is an example of log collection in the event of jam in the Delivery Assembly during copy operation.
1. Connect a USB device to the machine while the machine is ready for operation.
2. Set "301" in the following service mode (Lv.2).
• COPIER > Function > DBG-LOG > LOG-TRIG
3. Make a copy. Open the Delivery Feed Assembly before paper is delivered from the Delivery Assembly to generate a jam.
4. When a jam occurs, confirm "Storing System Information..." is displayed at the bottom of the Control Panel.
● Initial setting of the network packet log collection function
When collecting the network packet logs, configure the initial settings as needed.
Setting the overwrite function
1. To enable this function, set "1" in the following service mode (Lv.2).
Service mode > COPIER > TEST > NET-CAP > OVERWRIT
NOTE:
When this setting is enabled, old logs will be overwritten. If the symptom cannot be reproduced, disable this setting (setting value:
0) and secure logs (save them using SST or USB).
After securing the logs, enable the setting (setting value: 1) again.
Behavior when HDD reaches the limit
When this setting is enabled (setting value: 1), the following behaviors will occur when the HDD reaches the limit.
• When overwrite setting is ON
• The oldest packet file is deleted. This "oldest file" is judged not by the date and time allocated to the file but
by the last update time of the file.
• If the HDD reaches the maximum size while retrieving packets, the oldest file will be deleted, and CAPSTATE
of the capture, which continues the retrieval process for the file which is being saved, remains "RUNNING".
• When overwrite setting is OFF
• The capture is stopped.
• The CAPSTATE of the capture will be "HDDFULL". However, STT-STP will remain as Start (1) status. By
changing STT-STP (0) to STTSTP (1), the capture resumes.
• When the capture resumes, the capture starts if HDDFULL has been solved.
• The CAPSTATE of the capture will be "RUNNING".
• If HDDFULL has not been solved, an error is generated as the result of resuming the capture.
• The CAPSTATE of the capture remains "HDDFULL".
• If the capture is stopped while the CAPSTATE is "HDDFULL", the CAPSTATE of the capture remains "STOP".
Setting the encryption function
1. To enable this function, set "2" in the following service mode (Lv.2).
COPIER > TEST > NET-CAP > ENCDATA
• 0: Encrypted when data is extracted (factory default setting).
• 1: Not encrypted when data is extracted.
• 2: When data is extracted, a ciphertext file and a plaintext file are extracted.
The extension of extracted packet data will be "XXX.can" when encryption settings are enabled.
The extension of extracted packet data will be "XXX.cap" when encryption settings are disabled.
This setting only applies when extracting data by the USB flash drive.
NOTE:
When SST is used to collect data, both plaintext data and ciphertext data are extracted, and this setting is ignored.
6. Troubleshooting
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