24
COPIER > OPTION > LCNS-TR > ST-JBLK (Lv2);
set ST-JBLK from 1 to 0,
and turn OFF and then
ON the power.
E746-
0023
Engine ID error
No reply from the Image
Analysis Board
1. Check if the Image Analysis Board is correctly
installed.
2. Turn OFF and then ON the power.
3. If the problem is not fixed, replace the Option
Board.
4. As a temporary measure, remove the Image
Analysis Board and get in service mode:
COPIER > OPTION > LCNS-TR > ST-JBLK (Lv2);
set ST-JBLK from 1 to 0,
and turn OFF and then
ON the power.
E746-
0024
Engine ID error
Operation error of the
Image Analysis Board
1. Turn OFF and then ON the power.
2. If the problem is not fixed, replace the Image
Analysis Board.
3. As a temporary measure, remove the Image
Analysis Board and get in service mode:
(Lv2)
COPIER > OPTION > LCNS-TR > ST-JBLK
; set ST-JBLK from 1 to 0, a
nd turn OFF and then
ON the power.
Code
Description
Remedy
E746-
0031
Engine ID error
Hardware error
1. Turn OFF and then ON the power.
2. Replace the TPM PCB.
E746-
0032
Engine ID error
TPM key mismatch
Format the system
Use SST or USB memory to format
the HDD, and then execute
downloading of the system software.
See Chapter 6 Upgrading for details.
For reference, the method using
USB memory is shown below:
1. Prepare USB memory in which
the system software was registered.
E746-
0033
Engine ID error
Mismatched data in the TPM
Recovery is available if backup of
the TPM has been executed.
1. Connect the USB memory in
which the TPM key is saved.
2. Management Settings > Data
Management > TPM Settings; click
[Restore TPM key].
3. Enter the password that was
