Cambium Networks PTP 820C, Руководство по установке

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Chapter 1: Before You Start Problems and warranty
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Problems and warranty
Reporting problems
If any problems are encountered when installing or operating this equipment, follow this
procedure to investigate and report:
1 Search this document and the software release notes of supported releases.
2 Visit the support website.
3 Ask for assistance from the Cambium Networks product supplier.
4 Gather information from affected units, such as any available diagnostic downloads.
5 Escalate the problem by emailing or telephoning support.
Repair and service
If unit failure is suspected, obtain details of the Return Material Authorization (RMA) process from
the support website.
Hardware warranty
Cambium Networks ’s standard hardware warranty is for one (1) year from date of shipment from
Cambium Networks or a Cambium distributor. Cambium Networks warrants that hardware will
conform to the relevant published specifications and will be free from material defects in material
and workmanship under normal use and service. Cambium Networks shall within this time, at its
own option, either repair or replace the defective product within thirty (30) days of receipt of the
defective product. Repaired or replaced product will be subject to the original warranty period but
not less than thirty (30) days.
To register PTP products or activate warranties, visit the support website. For warranty assistance,
contact the reseller or distributor.
Caution
Using non-Cambium Networks parts for repair could damage the equipment or void
warranty. Contact Cambium Networks for service and repair instructions.
Portions of Cambium Networks equipment may be damaged from exposure to
electrostatic discharge. Use precautions to prevent damage.