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Fault diagnosis
2016-03-10 / DIS 184_58300000140186_ara_en_k
Copyright by BSH Hausgeräte GmbH
Page 47 of 181
Fault
Possible cause
Troubleshooting
Operating ring does not respond / no
display
Short circuit in the control module caused
by magnets falling from the control panel.
-
The magnets’ mounting has been improved in the new control panel.
► Replace the defective control module.
► Replace the defective control panel.
Finger is very dry and/or operating ring
was just cleaned.
► Advise customer:
Moisten finger (e.g. on dishcloth).
Operating ring is hard to turn / remains
stuck in a specific position
(only Bosch)
Indistinguishable or hard-to-see adhesive
residues on the exterior of the operating
ring.
► Mark a position on the operating ring with a piece of insulating tape.
► Turn the operating ring (360°) gradually (one centimetre at a time).
0
If the operating ring can no longer be turned at a certain position,
► replace the defective operating ring.
► Remove adhesive residues from the operating module.
Operation is not interrupted when the
door is opened
(only Neff / not with all operating
modes)
Not a fault.
Text in instruction manual incomplete.
► Advise customer:
Existing text in the instruction manual
Open appliance door
If you open the appliance door during an operation, the operation will pause.
When you close the door the operation will continue.
Future text in the instruction manual
Open appliance door
If you open the appliance door during an operation, the operation will pause.
When you close the door the operation will continue.
For some types of heating, operation continues even while the appliance door is
open.
-
In heating modes “CircoTherm hot air”, “CircoTherm Eco” or “bread baking setting”
the appliance continues to run even while the door is open.
-
A new version of the instruction manual is available on the Internet in PDF format.
Display background white/display hard
to read
(only Bosch FD 9406-9501)
Software error.
-
Do
not
replace the control module!
► Update the software.
Fault code is displayed
---
-
See wiring diagram "Fault codes and service programs (ASP)".