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Troubleshooting Common Problems:
Problem: Bulbs turn on when no product is
passing through the dryer
Solution: Object detect sensors or targets are
dirty (See Object Detection)
Problem: Bulbs do not turn on when product
passes through the dryer
Solution: Product did not trip object detect
sensors (See Object Detection)
Problem: Product takes a long time to reach
cure temperature
Solution: Bulb powers (especially front bulb
powers) may be turned too low. (See Bulb
Program Settings -> Bulb Powers)
Bulb control mode may be incorrect for speed of
belt (See Bulb Control Modes)
Problem: Temperature overshoot on product is
causing problems.
Solution: Bulb powers may be turned too high.
(See Bulb Program Settings -> Bulb Powers)
Bulb control mode may be incorrect for speed of
belt (See Bulb Control Modes)
Problem: Product is snagging in dryer
Solution: Belt is being loaded incorrectly. (See
Loading Belt Correctly)
Problem: Burn marks are appearing on product
Solution: Oversize product may be touching
bulbs due to height sensor being set too high.
(See Height Sensor Reset and Adjustment)
Problem: Height sensor is constantly tripping
Solution: Height sensor may be set too low. (See
Height Sensor Reset and Adjustment)
Problem: Prewarm times are annoying
Solution: Prewarm settings may be
inappropriate for your type of use. (See Prewarm
Settings)
Problem: Ink not cured on random parts of print
Solution: Ink may not have been exposed to
heating elements correctly. (See Loading Belt
Correctly)
Problem: Back of product is not drying
Solution: Bottom convection air may be
necessary. (See Program Settings -> Convection
Top & Bottom)
