Appendix A Troubleshooting
Acquisition/Event Issues
Error
Possible causes
Troubleshooting steps
Acquisition pauses with track
region set
Clog causing events to fall below
specified track region percentage
Follow these steps, testing
after each to determine
whether the problem has
been resolved:
1. Run the unclog process.
See
.
2. Run the cleaning process.
See
Air bubble warning
Probe too high and not in sample
fluid
Follow these steps, testing
after each to determine
whether the problem has
been resolved:
1. Check the level of QC
calibration beads and
replace the bead bottle if
needed. See
2. Recalibrate the probe,
using custom media
settings if needed. See
.
Data suddenly disappear from the
plots in the workspace and
threshold plot, and the event rate
drops to 0 during acquisition
Trigger channel voltage too low
Increase the trigger channel
voltage until data start to
appear in the threshold plot.
Then, adjust the trigger
voltage and threshold value
until data appear as expected
in the plots in the workspace.
See
.
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Страница 3: ...ZE5 Cell Analyzer and Everest Software User Guide Software Version 2 0 ...
Страница 14: ...Table of Contents xii ZE5 Cell Analyzer and Everest Software ...
Страница 50: ...Chapter 2 Hardware Description 48 ZE5 Cell Analyzer and Everest Software ...
Страница 82: ...Chapter 4 Everest Software 80 ZE5 Cell Analyzer and Everest Software ...
Страница 84: ...Chapter 4 Everest Software 82 ZE5 Cell Analyzer and Everest Software ...
Страница 92: ...Chapter 4 Everest Software 90 ZE5 Cell Analyzer and Everest Software ...
Страница 104: ...Chapter 4 Everest Software 102 ZE5 Cell Analyzer and Everest Software ...
Страница 109: ...Managing Users 9 Click OK to save the new user account User Guide 107 ...
Страница 120: ...Chapter 5 Configuring the System 118 ZE5 Cell Analyzer and Everest Software ...
Страница 125: ...Working with Optical Filter Configurations User Guide 123 ...
Страница 126: ...Chapter 5 Configuring the System 124 ZE5 Cell Analyzer and Everest Software ...
Страница 173: ...Setting Up the Run List The plate setup displays a layout of the selected media User Guide 171 ...
Страница 177: ...Setting Up the Run List User Guide 175 ...
Страница 191: ...Setting Up the Run List User Guide 189 ...
Страница 276: ...Chapter 7 Creating Experiments and Workspaces 274 ZE5 Cell Analyzer and Everest Software ...
Страница 295: ...Setting Up the Experiment 6 Set up samples User Guide 293 ...
Страница 333: ...Decontaminating the System User Guide 331 ...
Страница 380: ...Appendix B Example 9 Color Immunophenotyping Experiment 378 ZE5 Cell Analyzer and Everest Software ...
Страница 384: ...Appendix C Optional External DI Water and Waste Ports 382 ZE5 Cell Analyzer and Everest Software ...
Страница 392: ...Appendix F References 390 ZE5 Cell Analyzer and Everest Software ...
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