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③
Click the "OK" button to shut down the DMNG PRO after the
update.
Note
: If you cannot proceed to the update right on receiving the update request
from the DMNG Manager, click on "No" to postpone the update. In that case, the
DMNG PRO will automatically prompt you to proceed to the firmware update each
time the DMNG PRO starts and on its next connections to the DMNG Manager.
Generating a Report
If you are experiencing issues with using the DMNG PRO, you can generate a report and send
it to the AVIWEST’s technical support team.
①
Insert an SD card into the SD card slot located on the front panel of the DMNG PRO.
②
Click on
.
③
Click on "SYSTEM".
④
Click the "Report (SD)" button.
▷
A green tick indicates that the report is saved on
the SD card.
⑤
Send the generated report by email to [email protected].
▷
The report is a binary file that you cannot read.