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Information et directives de sécurité importantes

3

Epica DGX 32 Instruction Manual

Information et directives de sécurité
importantes

Veuillez vous conformer aux directives de sécurité ci-dessous lorsque vous installez et utilisez votre
appareil AMX AutoPatch. Pour de plus amples renseignements au sujet de l’installation, du
fonctionnement ou de la réparation de votre appareil AMX AutoPatch, veuillez consulter la
documentation accompagnant l’appareil.

Lisez attentivement toutes les directives avant d’installer et d’utiliser les appareils AMX
AutoPatch.

Le voltage doit être approprié à l’appareil AMX AutoPatch.

Les appareils AMX AutoPatch ne contiennent aucune pièce réparable par l’usager; la
réparation ne doit être effectuée que par du personnel qualifié.

Si de la fumée ou une odeur étrange se dégagent d’un appareil AMX AutoPatch, fermez-le
immédiatement et appelez le Service de soutien technique.

Veillez à ce que tous les blocs d’alimentation des appareils dotés de blocs d’alimentation
multiples dans chaque unité soient allumés simultanément.

Servez-vous de protecteurs de surtension ou de conditionneurs de lignes à courant alternatif
lorsque vous mettez les appareils AMX AutoPatch sous tension.

Placez uniquement des fusibles de calibre exact dans les boîtiers.

Veillez à ce que la prise de courant soit proche de l’appareil et facile d’accès.

Veillez à ce que votre appareil AMX AutoPatch soit installé sur une surface stable ou qu’il
y soit fermement maintenu.

Fermez toutes les composantes de l’équipement avant de relier des pièces, à moins
d’indication contraire fournie dans la documentation de l’appareil.

Par mesure de sécurité et pour la qualité des signaux, servez-vous d’une source d’alimentation

externe mise à la terre et d’un connect d’alimentation mis à la terre.

Fermez et débranchez le boîtier avant d’ajouter ou d’enlever des plaquettes, à moins
d’indication contraire fournie dans la documentation du appareil.

Pour éviter les chocs ou les dommages éventuels causés à l’équipement par une décharge
électrostatique, veillez à ce le dispositif oit bien relié à la terre avant de toucher les
composantes se trouvant à l’intérieur d’un appareil AMX AutoPatch.

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Содержание Epica DGX 32

Страница 1: ...Instruction Manual AutoPatch Matrix Switchers Epica DGX 32 Distribution Matrix Release 3 19 2010 ...

Страница 2: ...mming performance or quality there of is not guaranteed due to the random combinations of dimmers lamps and ballasts or transformers AMX software is warranted for a period of ninety 90 days Batteries and incandescent lamps are not covered under the warranty AMX AutoPatch Epica Modula Modula Series 4 Modula Cat Pro Series and 8Y 3000 product models will be free of defects in materials and manufactu...

Страница 3: ...er Products 15 Site Recommendations 16 General Hazard Precautions 16 Unpacking 17 System Setup Options 18 Rack Installation and System Setup 18 Linking Enclosures 21 Attaching External Controllers 27 Attaching Input and Output Cables 33 Applying Power and Startup 34 Redundant Power Supply RPS 37 Executing a Test Switch 38 Technical Support 40 Connecting to NXB AP 1000 Server TCP IP Port 40 Epica D...

Страница 4: ...ting a Static IP Address 83 Using a DHCP IP Address Optional 83 Executing a Test Switch with the XBar Controller 84 Customizing the XBar Controller 85 Executing and Disconnecting Switches 86 Editing the Clock Manager Settings 86 DoD Security Mode ICSP Support 88 NXB AP 1000 Interface Controlling the Epica DGX 32 93 XBar Controller Overview 93 Executing and Disconnecting Switches with the XBar 93 N...

Страница 5: ...Device Discovery Support 119 Appendix C APDiagnostics 121 Overview 121 System Requirements 121 Installing APDiagnostics 121 Modes 123 Main Screen and Menus 123 Communications 132 Appendix D Programmer s Interface for System Diagnostics 133 System Component Information 133 Using BCS to Access System Diagnostic Information 134 Splash Screen Examples 135 Appendix E Board Replacement 137 Procedure Ove...

Страница 6: ...Contents iv Epica DGX 32 Instruction Manual ...

Страница 7: ...onductive work mats are specifically designed for this purpose Anyone performing field maintenance on AMX AutoPatch equipment should use an appropriate ESD field service kit complete with at least a dissipative work mat with a ground cord and a UL listed adjustable wrist strap with another ground cord These items should not be manufactured locally since they are generally composed of highly resist...

Страница 8: ...call technical support For products with multiple power supplies in each unit make sure all power supplies are turned on simultaneously Use surge protectors and or AC line conditioners when powering AMX AutoPatch products Only use a fuse s with the correct fuse rating in your enclosure Make sure the power outlet is close to the product and easily accessible Make sure the product is on or attached ...

Страница 9: ...tation multiples dans chaque unité soient allumés simultanément Servez vous de protecteurs de surtension ou de conditionneurs de lignes à courant alternatif lorsque vous mettez les appareils AMX AutoPatch sous tension Placez uniquement des fusibles de calibre exact dans les boîtiers Veillez à ce que la prise de courant soit proche de l appareil et facile d accès Veillez à ce que votre appareil AMX...

Страница 10: ... use of the information contained herein Further this publication and features described herein are subject to change without notice Trademark Notices AMX AutoPatch NetLinx and SmartScale are trademarks of AMX Windows Windows 2000 Windows NT and Windows XP Professional are registered trademarks of Microsoft Corporation HyperTerminal is a copyright product of Hilgraeve Inc 3M Desco Richmond Technol...

Страница 11: ... potential danger associated with the discharge of static electricity from an outside source such as human hands into an integrated circuit often resulting in damage to the circuit Warning The icon to the left indicates text that warns readers against actions or conditions that could cause potential injury to themselves Caution The icon to the left indicates text that cautions readers against acti...

Страница 12: ...Notices 6 Epica DGX 32 Instruction Manual ...

Страница 13: ... to any of the output boards For general board information see page 11 and page 33 For specific board information see the applicable board chapter in this manual Epica DGX 32 SC Optical Boards see page 45 Epica DGX 32 DVI Boards see page 51 DGX SC Optical Boards are used in conjunction with DGX Fiber Transmitter and Receiver modules For model numbers of the compatible modules see page 46 For syste...

Страница 14: ...er S PDIF 32 kHz 44 1 kHz 48 kHz as well as 96 kHz which requires a minimum video resolution of 800x600 60 Hz DGX SC Optical Boards also support unidirectional source to destination serial data DGX DVI Boards only provides increased power on every output for use with external DVI extenders Compatible DGX Fiber Receivers feature SmartScale Technology which automatically responds to the display s de...

Страница 15: ...ports AMX AutoPatch s XNNet protocol Supports third party controllers BCS is sent as ASCII characters through the RS 232 port Note Features and specifications described in this document are subject to change without notice Front View The enclosure which is the structural basis of the Epica DGX 32 Distribution Matrix can be controlled using the standard front control panel control software or an ex...

Страница 16: ...r linking to other types of enclosures see page 21 Control port DB 9 RS 232 for attaching an external control device see page 27 USB mini B port for attaching an external control device see page 30 TCP IP RJ 45 port for establishing an NXB AP 1000 Server connection see page 40 Each CPU includes two main LED indicators System Status indicator between the Enc Link ports and the Control port for syst...

Страница 17: ...t and Output Boards A single enclosure can handle a combination of signals the DVI boards support DVI D signals and the SC Optical boards support DVI D analog video and digital or analog stereo audio signals All signals are automatically converted to the output device s format with DGX Fiber Modules used in the conversion process for the DGX 32 SC Optical boards Epica DGX 32 enclosures have 16 ver...

Страница 18: ...r individual board information and specifications see the specific board chapter in this manual DGX SC Optical Boards see page 45 DGX DVI Boards see page 51 Note Features and specifications described in this document are subject to change without notice Specifications Parameter Value Approvals UL cUL RoHS AC Power per Supply 100 VAC to 240 VAC single phase 50 Hz to 60 Hz Power Consumption max 785 ...

Страница 19: ... it first Configuration file modifications include creating local presets and setting the control panel password as well as adding or managing hardware Configuration file modifications are made with XNConnect which graphically displays the AMX AutoPatch system and its control configuration Control Options Note The Epica DGX 32 supports full Device Discovery through AMX s AutoPatch Duet module see ...

Страница 20: ...located on the CPU Commands can be entered into a terminal emulation program such as Windows HyperTerminal on a PC For information on BCS commands see the BCS Protocol Instruction Manual on the AMX AutoPatch CD or at www amx com Third Party Controllers A third party controller can also be attached to an Epica DGX 32 enclosure via the RS 232 serial port If using a third party controller see the con...

Страница 21: ...n AMX AutoPatch product service should only be done by qualified personnel Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure Exercise caution when installing DGX products to avoid direct eye exposure to invisible laser radiation Follow the recommendations below whenever installing or working with DGX pro...

Страница 22: ...recautions These recommendations address potential hazards that are common to all installations Elevated Operating Temperature The maximum rated ambient temperature for Epica DGX 32 enclosures is 113 F 45 C All equipment should be installed in an environment compatible with the manufacturer s maximum rated ambient temperature In a closed or multi unit rack assembly the operating ambient temperatur...

Страница 23: ...cludes AMX AutoPatch Epica DGX 32 Quick Start Guide Control Panel Custom Label Kit for inputs and outputs and for LCD Function menu AMX AutoPatch CD For orders comprising multiple enclosures the shipping boxes are marked as Chassis __ of __ where the first blank is the box number and the second blank is the total number of boxes in the shipment Important If applicable the shipping boxes each have ...

Страница 24: ...ution Matrix enclosure can be mounted in a standard EIA 19 in 48 26 cm rack Required Items for Rack Installation Enclosure Standard EIA 19 in 48 26 cm rack Screwdriver Screws that fit your rack for mounting the enclosure Power cords 2 Surge protector highly recommended Optional Items for Rack Installation A PC or laptop computer with a null modem cable for communication with an Epica DGX 32 via th...

Страница 25: ... output connector Installation Procedure A flow chart showing the installation sequence is in FIG 7 The procedure which follows provides general steps with references to detailed information found in later sections of the manual Caution To prevent overheating and airflow restriction avoid placing high heat producing equipment directly above or below the enclosure The system requires a minimum of o...

Страница 26: ... to both power receptacles on each enclosure then turn on the entire system see page 34 We recommend using a surge protector and or an AC line conditioner 8 Execute a test switch to ensure the system is working properly see page 38 9 When the test switch works correctly attach the remaining source and destination devices and any additional DGX Fiber modules 10 If applicable Use the EDID Programmer...

Страница 27: ...k to another Epica DGX 32 or to most other types of AMX AutoPatch Distribution Matrices see the first table on the next page Important The shipping boxes each have a bright yellow green sticker that states that the unit enclosure is part of a multiple enclosure system and must be installed with the same serial numbers An Epica DGX 32 enclosure uses two Ethernet 10 Base T ports on its CPU to link t...

Страница 28: ... to connect 10Base T RJ 45 enclosures to a Media Converter or to a Multi Port Switch The cable is wired to TIA EIA 568 A on one end and TIA EIA 568 B on the other end RG 58 Coax Cable use to connect a 10Base 2 BNC enclosure to a Media Converter also used to daisy chain 10Base 2 enclosures Media Converter use when linking a 10Base T RJ 45 enclosure to a 10Base 2 BNC enclosure Multi Port Switch use ...

Страница 29: ... their 10Base T Ethernet ports using an RJ 45 cable Cable Length Requirements To link an Epica DGX 32 to an enclosure with an RJ 45 link connector 1 Insert the connector on one end of the RJ 45 cable into the Epica DGX 32 enclosure s Enc Link RJ 45 port 2 Insert the connector on the other end of the RJ 45 cable into the Enc Link RJ 45 port on the second enclosure FIG 11 When power is applied the E...

Страница 30: ...r s BNC connector 4 Attach an RG 58 coax cable to the T connector 5 Add a 50 ohm termination connector to the open end of the T connector 6 Fasten a T connector to the Ethernet 10Base 2 BNC link connector on the second enclosure s CPU 7 Attach the open end of the RG 58 coax cable to the T connector 8 If applicable Attach additional enclosures with T connectors and RG 58 coax cables 9 Add a 50 ohm ...

Страница 31: ...ministrator To link an Epica DGX 32 enclosure to a Multi Port Switch 1 Insert one end of the RJ 45 cable into an Enc Link RJ 45 Ethernet port on the Epica DGX 32 enclosure 2 Insert the open end of the RJ 45 cable into the Multi Port Switch 3 Repeat Steps 1 and 2 using RJ 45 straight through patch cable for other types of enclosures with 10Base T RJ 45 ports Go to page 26 for enclosures with 10Base...

Страница 32: ...cable run 5 Fasten a T connector to the Media Converter s BNC connector 6 Attach the open end of the RG 58 coax cable to the T connector on the Media Converter 7 Add a 50 ohm termination connector to the open end of the T connector on the Media Converter 8 Insert one end of the RJ 45 straight through patch cable into the 10 100 RJ 45 Ethernet port on the Media Converter 9 Insert the open end of th...

Страница 33: ...ort and is available on the AMX AutoPatch CD APControl 3 0 has a setup wizard for manually configuring the VMs virtual matrices to control NXB AP 1000 Interface The NXB AP 1000 Interface runs on the NXB AP 1000 Server the PC is connected to the TCP IP port on the CPU The server delivers HTML pages and Java applets which allow for remote control of an AMX AutoPatch Routing System using PC based Int...

Страница 34: ...are 166 MHz 128 MB RAM 20 MB free disk space 800x600 display Recommended Hardware 2 0 GHz 512 MB RAM 20 MB free disk space 1280x1024 display Serial port or USB port PC Requirements for BCS Windows XP Professional or Windows 2000 Terminal emulation program Serial port or USB port Connecting Serial Controller to DB 9 Port The RS 232 cable pinout is in FIG 15 on page 29 To establish external serial c...

Страница 35: ...munication Settings When controlling the system with a serial controller use serial communication software and make sure the baud rate is set correctly for the system The recommended settings default settings for serial communication with an Epica DGX 32 Distribution Matrix are provided in the table above Epica DGX 32 enclosures support baud rates of 9600 default 19200 38400 and 57600 The settings...

Страница 36: ...PBridge inf is located on the AMX AutoPatch CD CDDrive Configuration APConfig USB and at www amx com enter APBridge inf in the Search AMX com field in the upper right hand corner of the site To attach a PC to the USB mini B port and establish a virtual Com port 1 Apply power to the Epica DGX 32 see page 34 2 Connect the Epica DGX 32 to a PC running Windows using the USB cable provided by AMX FIG 1...

Страница 37: ...al Com Port You must identify the virtual Com port assigned to the USB connector to enable communication between the control PC and the Epica DGX 32 The enclosure must be connected to the PC via the USB port and powered up before you start the following procedure so the PC can display the port number To identify the virtual Com port 1 Open the Windows Device Manager Start Settings Control Panel Sy...

Страница 38: ... run the desired application AMX Controller For control programming information see the instruction manual for the specific interface APControl 3 0 Install and open the program located on the AMX AutoPatch CD Follow the setup wizard Manually create the VM virtual matrix and specify the number of inputs and outputs Open the APControl Launchbar From the Launchbar menu select Views CrossBar and click...

Страница 39: ...ectly above the boards For inputs numbering is consecutive from top to bottom on each board from left to right outputs start over at 1 and follow the same pattern For board connector information and specifications see the DGX SC Optical Board chapter on page 45 and the DGX DVI Board chapter on page 51 Input and Output Signal Cables When attaching input and output signal cables in a multiple enclos...

Страница 40: ...Power Redundancy Setup For proper redundant operations both power supplies must be powered at all times To take full advantage of dual power feeds and redundant power supplies on the Epica DGX 32 we recommend cabling the primary Epica DGX 32 power feed via a power strip to an outlet connected to one circuit breaker and the redundant power feed via a power strip to an outlet connected to a second c...

Страница 41: ...ircuit for fully loaded enclosures 5 Turn on the power strip s to all enclosures if applicable and wait 30 seconds The Power indicator LED on the control panel illuminates green both redundant power supplies are working If only one power supply is working the Power indicator will illuminate a constant red check power connections and switches The LCD on the control panel illuminates and displays th...

Страница 42: ...rial Control Device Startup If you have not already done so attach the serial control device to the enclosure see page 27 and open the control program AMX Control Devices The Epica DGX 32 is compatible with a number of AMX control devices For control programming information see the instruction manual for the specific interface Epica DGX 32 LED Indicators LED Indicates Normal Display Cautionary Fro...

Страница 43: ...appable power supplies The Power indicator on the front of the enclosure will illuminate a constant red if a problem occurs with one of the power supplies Check the AC and DC LED indicators on the rear of the enclosure directly above each power receptacle to determine if a power supply is not working For additional LED indicator information see page 36 Important A failed power supply should be rep...

Страница 44: ...When executing a test switch we suggest routing Input source 1 to Output destination 2 on the default virtual matrix of VM 0 unless you know the system was ordered with custom VMs After the test switch has executed successfully you may need to adjust the image with the software that is provided on the AMX AutoPatch CD also available at www amx com EDID Programmer software is used for re programmin...

Страница 45: ...routed correctly the system established a connection between the specified input and output connectors within the enclosure Control panel use the Control Dial to scroll to Status Press the Select Key Press Output Key 2 turns white If Input Key 1 turns white the test switch is routed BCS commands enter SL0O2T If SL0O2T 1 appears the test switch is routed Check all link and signal connections on the...

Страница 46: ...ed via an RJ 45 cable to a LAN Local Area Network the Internet or a network card in a PC which could then connect to a LAN or the Internet The connection directions follow For setup and operation details for the NXB AP 1000 Interface see the NXB AP 1000 Interface Initial Setup by Network Admin chapter on page 77 Important Although it is also possible to provide access from outside a LAN via the In...

Страница 47: ...the far left of the CPU are to be used only for linking enclosures do not attempt to use either of them for an NXB AP 1000 Server connection The TCP IP port is an Ethernet link connector handling Ethernet 10 100 connections for 100 Mbps megabits per second and 10 Mbps This connection is compatible with most Ethernet based LANs The LED to the left of the TCP IP port indicates an NXB AP 1000 Server ...

Страница 48: ...a Zero Config tab in the Workspace Window This tab provides Zero Config networking functionality within NetLinx Studio Refer to the NetLinx Studio online help for details on using Zero Config The following assumes that the Epica DGX 32 resides on the same LAN as the PC running NetLinx Studio and the NetLinx Master to which the Epica DGX 32 is connected To determine the IP address for the Epica DGX...

Страница 49: ...e the NetLinx Integrated Controllers WebConsole Programming Guide at www amx com NXB AP 1000 Troubleshooting Check the following All power signal and link connections on all of the equipment LED indicators for the TCP IP RJ 45 connector on the rear of the Epica DGX 32 If the LED indicators are not illuminated check the cable type to make sure it meets cable requirements see page 41 LED indicators ...

Страница 50: ...Installation and Setup 44 Epica DGX 32 Instruction Manual ...

Страница 51: ...x8 DGX SC Optical Input Boards route signals to DGX SC Optical Output Boards or to any other type of Epica DGX 32 Output Boards DGX SC Optical Output Boards accept signals from all types of Epica DGX 32 Boards When routing signals between different board types the Epica DGX 32 automatically converts the signal format to match the output board Currently the following signals can be sent over DGX SC...

Страница 52: ...Value Compatible AMX AutoPatch Fiber Products DGX HD 15 TX and RX DGX DVI TX and RX other AMX AutoPatch DGX SC Fiber signal management products Signal Types over Fiber Video audio serial data Video signal must be present to pass audio and serial data Resolution Support 640x480 60 Hz up to 1920x1200 60 Hz Interlaced Resolution Support 1080i 60 59 94 50 fields per second 576i 100 50 fields per secon...

Страница 53: ...he DGX Fiber modules They also support the transmission of unidirectional RS 232 EIA 232 serial data over the fiber with the data flow in the same direction as the video signal Important The RS 232 connection on the modules requires management of the RS 232 data line in relation to switching operations In an upstream matrix switching scenario we recommend that RS 232 control commands via the DGX R...

Страница 54: ...cluding fiber cables are correctly connected and or terminated If you need to unplug a fiber cable on an input board disconnect the power on the DGX TX that is connected to the input If you need to unplug a fiber cable on an output board disconnect the switch for that output connector Attaching Cables Instructions for attaching AMX AutoPatch cable management bars are on page 21 These bars are reco...

Страница 55: ... RS 232 connection on the modules requires management of the RS 232 data line in relation to switching operations In an upstream matrix switching scenario we recommend that RS 232 control commands via the DGX RS 232 data connection are not sent immediately prior or subsequent to a matrix switching command It is possible for the RS 232 data to be corrupted as the video or audio signal is removed an...

Страница 56: ...Epica DGX 32 SC Optical Boards 50 Epica DGX 32 Instruction Manual ...

Страница 57: ...rom one board type to another the Epica DGX 32 automatically converts the signal format to match the output board DGX DVI boards only support digital single link DVI D signals When DGX DVI Input Boards are used with DGX SC Optical Output Boards the signals are converted to fiber and then converted by a DGX RX see System Setup with DGX Modules on page 47 The connectors on the boards are DVI I conne...

Страница 58: ...fields per second Data Rate max 4 95 Gbps Pixel Clock max 165 MHz DDC EDID Support EDID provided by Epica DGX 32 EDID is user re programmable HDCP Support No Input Voltage nominal 1 0 Vpp differential Input Cable Equalization Up to 50 ft 15 24 m Output Nominal Voltage 1 0 Vpp differential Output Reclocking Yes Output 5 V DDC Pin 250 mA Output Rise Time Fall Time 80 ps min to 200 ps max 20 to 80 0 ...

Страница 59: ...d in the chart in FIG 30 FIG 29 Fasten cables onto input and output connectors FIG 30 DVI I connector pinout DVI I connector DVI output pin 14 5 VDC out supplies 1 A shared total available for all four outputs DVI I Pinout 1 Data 2 9 Data 1 17 Data 0 C1 No connect 2 Data 2 10 Data 1 18 Data 0 C2 No connect 3 Ground 11 Ground 19 Ground C3 No connect 4 No connect 12 No connect 20 No connect C4 No co...

Страница 60: ...Epica DGX 32 DVI Boards 54 Epica DGX 32 Instruction Manual ...

Страница 61: ...al and Select Key to select values Control Keys and Dial Function Key The Function Key accesses the Function menu on the LCD As the Control Dial is scrolled the menu displays the various command options e g Change and Status The Function Key can be pressed at anytime to return the display to the Function menu For an overview of the menu options see page 57 Select Key The Select Key enters a select...

Страница 62: ...nput or output is available for selection as part of the current operation White or flashing white key indicates an input or output has been selected and that additional action is required to complete the operation When verifying Status the key corresponding to the selected input or output is white a key s for the input or outputs that are connected to the selected key turn white When a key is fla...

Страница 63: ...e system in the configuration file VM 0 VM 1 and any custom virtual matrices The Virtual Matrix Mode can be selected to change the virtual matrix currently used to execute operations see page 60 Status Selecting Status places the system in Status Mode Status Mode is used to confirm signal routing or routing to multiple outputs without risk of accidentally executing a switch see page 62 Disconnect ...

Страница 64: ...Shows entire LCD menu structure see Note on previous page The label template an xlt template formatted in Microsoft Excel for labeling the input and output keys is included on the AMX AutoPatch CD and is available at www amx com Tip When the labels are ready to print we recommend printing a sample on plain paper first To create and install labels for Input and Output Keys 1 From the AMX AutoPatch ...

Страница 65: ...003 for Output 3 Hold the key down to display the name longer You can return to the Function menu at any time by pressing the Function Key Note When you put the panel in Change Mode available keys will be blue and any unavailable ones will not be illuminated The first blue key selected flashes white and the next key s selected turns white You can toggle the non flashing white keys between the sele...

Страница 66: ...mally routes the same as VM 1 If you create a custom configuration you will need to change the virtual matrix on the control panel to execute switches or other operations using the custom virtual matrix Note When audio is transmitted along with the video over fiber cable the audio switches on the same VM as the video the audio and video cannot be switched independently The directions below give th...

Страница 67: ...ote When you put the panel in Disconnect Mode the available keys will be blue and any unavailable ones will not be illuminated When you select a blue key it turns white You can toggle the keys between the selected white and unselected blue state before pressing the Take Key An example is provided in FIG 32 on page 56 Once the Control Panel is in Disconnect Mode inputs and outputs can be selected a...

Страница 68: ...e one input that is currently routed to it Once the Control Panel is in Status Mode inputs and outputs can be selected by pressing the corresponding Input and Output Keys without changing the routing state The panel stays in Status Mode until the Function Key is pressed To verify signal status on a different virtual matrix see Changing the Virtual Matrix on page 60 To verify the status of a signal...

Страница 69: ...t be routed to the desired state Because all 64 potential global preset numbers are displayed in the Global Preset submenu be aware that nothing indicates which of the numbers have been assigned a routing state Caution We strongly recommend keeping track of the number and the system state routing used for each global preset If a previously used number is assigned to another system state using eith...

Страница 70: ...ey to return to the Function menu Executing Global Presets To execute a global preset 1 Press the Function Key The Function menu appears 2 Locate Global Preset by scrolling with the Control Dial 3 Press the Select Key Execute Global appears 4 Press the Select Key The Execute Global Preset list appears 5 Scroll with the Control Dial until Global Preset 3 appears 6 Press either the Select Key or the...

Страница 71: ...the local presets have been defined as part of the configuration file the new file must be loaded to the system s CPU see page 118 and reloaded to the control panel see page 73 Make sure the control panel is switching on the virtual matrix where the local preset resides If no local presets have been defined for the selected VM the Local Preset submenu option will not be available on the Function m...

Страница 72: ...oPatch systems the total through system gain the amount of input gain plus the amount of output gain specified for any input output routing path cannot exceed 10 dBr If you enter a volume gain command that exceeds 10 dBr when it is combined with the gain of an input the command will be accepted and will be indicated in status results but will not result in an audible difference of more than 10 dBr...

Страница 73: ...f the audio board and the current volume setting for the selected output 6 Adjust the volume by turning the Control Dial The volume audibly adjusts as you turn the Control Dial 7 Select another output to adjust Or Press the Cancel Key to return to the Adjust Audio submenu Or Press the Function Key to return to the Function menu Note If the selected output is muted Muted displays as the current set...

Страница 74: ...o submenu Or Press the Function Key to return to the Function menu To un mute an output while in Mute Mode 1 Press the muted white Output Key The output is un muted and the Output Key turns blue Adjusting Digital Input Gain If an Epica DGX 32 is linked to an enclosure that supports input gain control adjustments within the gain range for the specific audio input board can be made at any time durin...

Страница 75: ...nter the selection The Adjust Audio submenu appears 5 Scroll to Input Gain 6 Press the Select Key The system is in Input Gain Mode the available Input Keys turn blue all Output Keys are turned off 7 Press the Input Key that corresponds to the input to be adjusted The Adjust Input Gain Screen appears displaying the gain range of the audio board and the current gain setting 8 Adjust the input gain b...

Страница 76: ...rds in a secure place the Epica DGX 32 system cannot retrieve a lost password If the password is lost while the system is locked contact technical support see page 40 Locking the Control Panel If you enter the wrong password while attempting to lock the Control Panel the LCD displays Invalid Password and the Cancel Key flashes Press the Cancel Key to clear the error and enter the correct password ...

Страница 77: ...rd The panel unlocks and returns to the Function menu Setup Options The following options are available under the Setup Options submenu Software Version to display software version information for the Control Panel Default VM to change the factory default virtual matrix Reload Config is not used in normal operations use only when loading local presets to the control panel or when directed to do so...

Страница 78: ...ve the option of changing the factory default virtual matrix for your system When you choose a new default virtual matrix the system will revert to that virtual matrix each time the system is powered up even if you changed the virtual matrix using the V Matrix list during normal operation The power must be cycled before the default virtual matrix changes are implemented If you want to immediately ...

Страница 79: ...irtual matrix Reload Config The Reload Config option is not used in normal operations Use this option only when loading local presets to the control panel or when directed to do so by technical support To reload the configuration file to the control panel 1 Press the Function Key The Function menu appears 2 Locate Setup Options by scrolling with the Control Dial 3 Press the Select Key The Setup Op...

Страница 80: ...nd recording the new password in a secure place the Epica DGX 32 system cannot retrieve a lost password If the password is lost while the system is locked a new password can be set and downloaded to the system using XNConnect see page 115 To set the password 1 Press the Function Key The Function menu appears 2 Locate Setup Options by scrolling with the Control Dial 3 Press the Select Key The Setup...

Страница 81: ...y to return to the Function menu System Error Codes and Troubleshooting This section provides an overview of the most common error codes that may appear on an Epica DGX 32 Control Panel The table on the next page lists the error code the name of the code the meaning of the code and some basic troubleshooting strategies additional error code troubleshooting strategies are included on page 76 The co...

Страница 82: ...s simply been entered incorrectly e g omitting an output in a Change command In other cases the command has specified a value that is not valid e g a global preset number that does not correspond to a defined global preset If the error code persists after correcting and resending the command contact technical support see page 40 Most Common System Error Codes Error Codes Name Meaning Basic Trouble...

Страница 83: ...ystem e g with third party controllers using any software that supports BCS protocol over TCP IP The NXB AP 1000 Interface information is divided into three chapters This chapter provides NXB AP 1000 Interface setup information for the Network Administrator doing the initial setup or ongoing server maintenance It includes information on Opening the NXB AP 1000 Interface Navigating the NXB AP 1000 ...

Страница 84: ...powered up Opening the NXB AP 1000 Interface Caution We strongly recommend that the NXB AP 1000 Interface site be placed inside your network firewall and that system security be turned on A worksheet to record connection information is provided at the end of this chapter see page 91 To set up the NXB AP 1000 Interface 1 Follow the directions on page 40 for connecting the TCP IP connector on the Ep...

Страница 85: ...guration settings via a web browser on any PC including those with access to a NetLinx Master Important DHCP must be enabled in order for the zero configuration client e g Bonjour for Windows to detect the Epica DGX 32 on the network To enable DHCP select Admin menu IP Settings and check DHCP Accessing the Epica DGX 32 via Zero Config NetLinx Studio version 3 0 or higher features a Zero Config tab...

Страница 86: ...fault is TCP IP URL 3 Under Mode Settings enter the Master s IP URL in the Master IP URL text field Important Do not change the default Master Port Number assignment of 1319 unless the master has been configured to use a different port 4 If the NetLinx Master has Authentication enabled Under Authentication Settings enter the Master Username and Master Password 5 Click Accept to save the changes 6 ...

Страница 87: ... Admin drop down menu select Security Settings to open the Security Settings page FIG 38 Use the options on the page to specify security settings and login information for the Epica DGX 32 Click the appropriate check box es to enable specific types of security if one or more are selected Login Information is required The default for each of the Security Settings is disabled Note If you enable a Se...

Страница 88: ...Password Re enter the new password in this field 4 Click Accept to save the changes or click Cancel to cancel the changes The changes take effect immediately Note If the Security Settings are disabled and then enabled again the Login Information remains in affect Login when Security is Enabled Logging into pages in the interface is a requirement only if the Web Security option and or the Admin Sec...

Страница 89: ...on of using a DHCP Dynamic Host Configuration Protocol IP address must be on a network that contains a DHCP server The settings on the IP settings page will typically be for a fixed or static IP address To force invocation of a DHCP IP address 1 From the Admin drop down menu select IP Settings 2 If DHCP is not selected click to enable 3 Click Accept 4 Click Reboot The NXB AP 1000 Interface begins ...

Страница 90: ...ava Plug in if necessary The plug in is required before the XBar Controller can be used 2 From the IP Control drop down menu select Controller The XBar opens 3 Click the blue crosspoint for routing Input 1 to Output 1 Crosspoints are located at the intersection of the inputs and outputs Inputs are on the left outputs are across the top The blue crosspoint image turns red as the switch is routed th...

Страница 91: ... the XBar 1 If the XBar is open close before proceeding 2 From the IP Control drop down menu select Preferences 3 In the Initial VM Displayed field enter the virtual matrix number the Epica DGX 32 normally has two virtual matrices VM 0 all VM 1 video Note If you want the default VM to be the first virtual matrix discovered during bootup no matter what its number enter a value of 1 4 Click Accept T...

Страница 92: ... Accept after clicking Standalone and again after modifying settings Network Time this option must be selected before the Daylight Saving tab and the NIST Servers tab are enabled Their settings are modified on separate pages Be sure to click Accept after clicking Network Time and again after modifying settings To modify Standalone settings in the Clock Manager 1 From the Admin drop down menu selec...

Страница 93: ...ick Accept 3 Click the Daylight Savings tab 4 Modify any of the settings on the Daylight Savings page and click Accept Clock Manager NIST Servers only available if Network Time is selected To adjust NIST Servers settings in the Clock Manager 1 From the Admin drop down menu select Clock Manager or select Mode from the Clock Manager submenu 2 Under Time Sync select Network Time and click Accept 3 Cl...

Страница 94: ...TCP IP port on the enclosure 3 Open an SSH terminal emulator e g PuTTY connect to the IP address of the NXB AP 1000 SSH utilities require a username and password to login 4 Type set security profile A prompt will appear indicating the current setting and the options for the setting 5 To enable DoD Security mode type 2 and press enter You will be prompted to reboot the system for the new setting to...

Страница 95: ...me and password to login see Note on previous page 4 Type set security profile A prompt will appear indicating the current setting and the options for the setting 5 To disable DoD Security mode type 0 and press enter You will be prompted to reboot the system for the new setting to take effect 6 Type reboot and press enter Important When the system is taken out of DoD Security mode the user name an...

Страница 96: ... to the secure default of Amx1234 Failed login attempts will force a 4 second delay before a subsequent login attempt can occur Three consecutive login failures from any location will cause a 15 minute lockout for the specified user account All user account access will be timed out after at most 15 minutes of inactivity by the user Any activity after the time out will cause the login prompt to be ...

Страница 97: ...______ Subnet Mask ______ ______ ______ ______ Gateway IP Address ______ ______ ______ ______ Master IP URL ______ ______ ______ ______ DNS Domain Name Server Server Addresses Domain Suffix ____________________________________ DNS 1 IP Address ______ ______ ______ ______ DNS 2 IP Address ______ ______ ______ ______ DNS 3 IP Address ______ ______ ______ ______ Port Settings HTTP Port Number _______...

Страница 98: ...NXB AP 1000 Interface Initial Setup by Network Admin 92 Epica DGX 32 Instruction Manual ...

Страница 99: ...ches with the XBar The NXB AP 1000 Interface supports a graphic interface control panel called the XBar Controller The XBar has crosspoints for executing and disconnecting switches on an AMX AutoPatch Routing System such as the Epica DGX 32 The XBar can control specific parts of the system through virtual matrices VMs For example if the Epica DGX 32 is linked to another AMX AutoPatch Matrix Switch...

Страница 100: ...source channels Output channels on top indicate the numbers of the destination channels Blue crosspoint blue indicates that there is no active signal click to route the signal the crosspoint will remain blue if the switch is not completed Red crosspoint red indicates an actively routed signal click to disconnect the signal Cursor over crosspoint move the cursor over an I O pair to display its chan...

Страница 101: ...o disconnect a switch The red crosspoint image turns blue as the switch is disconnected Tip To select or unselect consecutive crosspoints hold down the Control key and move the mouse across the desired crosspoints do not hold down any of the mouse buttons When the XBar is used simultaneously by multiple users or when other control options such as control panels or external serial controllers are a...

Страница 102: ...NXB AP 1000 Interface Controlling the Epica DGX 32 96 Epica DGX 32 Instruction Manual ...

Страница 103: ... page Launch NetLinx Studio and open the Online Device Tree Tip Place KIT files in a local drive for speedy throughput To send firmware upgrade files to the Epica DGX 32 1 Select Tools Firmware Transfers Send to NetLinx Device 2 Click the Browse button to navigate to the target directory 3 From the Files list select the appropriate KIT file 4 Enter the Device and System ID Numbers for the Epica DG...

Страница 104: ...t control to a particular virtual matrix otherwise all virtual matrices will be accessible from the VM title block Specify locked or unlocked for the value The XBar defaults to the unlocked state if this option is not included in the tag Optional Specify the AllowGain value if you want the input gain adjustment feature enabled Specify true for the value Optional Specify the AllowVolume value if yo...

Страница 105: ...eets cable requirements see page 41 Check LED indicators on the NetLinx Master Ping the system i e at the DOS prompt enter ping XXX XXX XXX XXX where XXX XXX XXX XXX is the NXB AP 1000 Interface IP address see page 80 Try connecting to the NXB AP 1000 Interface again If the NXB AP 1000 Interface still does not open you may need to add an exception in the Proxy Setting dialog box The following inst...

Страница 106: ...nstruction Manual 2 Select the Connections tab 3 Click LAN Settings The Local Area Network LAN Settings dialog box opens If the Proxy server box is checked go to Step 4 If the Proxy server box is not checked check it before going to Step 4 Be sure Proxy server box is checked ...

Страница 107: ... 32 Instruction Manual 4 Click Advanced The Proxy Settings dialog box opens 5 In the Exceptions field enter the appropriate NXB AP 1000 Interface IP address see page 80 6 Click OK to exit each of the dialog boxes used in these steps Enter NXB AP 1000 Interface IP address ...

Страница 108: ...NXB AP 1000 Interface Additional Info for Network Admin 102 Epica DGX 32 Instruction Manual ...

Страница 109: ...D Matrix switchers such as the Epica DGX 32 provide the ability to route one source signal to many potentially different types of display devices As long as the source signal being routed is supported by all of the display devices the result would be a good image on each display If the source signal being routed is not supported by a display device the result would be either a badly distorted imag...

Страница 110: ...e completing the following procedure To determine if EDID programming is necessary 1 Route the first input to all of the applicable outputs 2 Check each destination display to verify that the picture is present making note of any that are not 3 Repeat the Steps 1 and 2 for each of the remaining inputs Important If any of the destinations do not display a picture analysis or editing of the EDID dat...

Страница 111: ...splay List button to update the Available Displays drop down list 5 From the Available Displays drop down list select the destination device from which you need to read the EDID 6 Click the Read button to read the EDID information The results display in the read only area 7 Click the Save button select location enter file name and click Save Leave the EDID Programmer open for instructions on writi...

Страница 112: ...he PC that the EDID Programmer will be opened on 3 Apply power to the enclosure 4 On the PC open the EDID Programmer see page 104 5 If necessary From the Communication menu select Change Settings to change the baud rate for the PC s serial port which must match the baud rate for the Epica DGX 32 The recommended default settings for serial communication with an Epica DGX 32 are baud rate 9600 data ...

Страница 113: ...ctor 12 Click the Write button to write the EDID information to the DVI input connector 13 If applicable Repeat any of the steps that are necessary for any additional DVI input connectors 14 Disconnect the DVI video cable from the PC and from the Epica DGX 32 Input Board 15 Disconnect the serial cable from the PC and from the Epica DGX 32 enclosure ...

Страница 114: ...Appendix A EDID Programmer 108 Epica DGX 32 Instruction Manual ...

Страница 115: ...rtual Matrices and XNConnect The standard virtual matrix for switching signals in an Epica DGX 32 Distribution Matrix is VM 0 which routes video For video sources that also include audio e g sources with video and embedded audio routed through DGX SC Optical Boards VM 0 routes the video and any embedded audio Embedded audio does not have a separate virtual matrix for switching and cannot be broken...

Страница 116: ...s provided on the AMX AutoPatch CD MyXCL folder In either case after the configuration is modified in XNConnect it is loaded back onto the CPU replacing the original file Automatic Configuration An Epica DGX 32 system is automatically configured when the system generates its own configuration based on the installed hardware applies to most Epica DGX 32 single enclosure systems The configuration is...

Страница 117: ...stem We strongly recommend uninstalling the old version of XNConnect before installing a new version System Requirements Windows XP Professional 233 MHz processor Minimum of 128 MB of RAM 20 MB of available hard drive space 800x600 screen resolution 1024x768 is recommended Serial port and RS 232 null modem cable To install XNConnect from the AMX AutoPatch CD 1 Close all other applications currentl...

Страница 118: ...onventionally configured see page 110 Discovering a System The discovery process queries the attached system for configuration information and properties including information regarding assigned signals and virtual matrix definitions The discovery process may take several minutes to complete We recommend disconnecting any third party control devices from the enclosure s serial ports before startin...

Страница 119: ...tem information see page 112 After modifications are complete the new configuration information must be loaded onto the system to implement the changes Important Even if XNConnect is already on your PC install the newest version that shipped on the same CD as the xcl configuration file We strongly recommend uninstalling the old version of XNConnect before installing a new version Caution Use XNCon...

Страница 120: ... accessed by right clicking a hardware device or virtual matrix icon and selecting an option from the shortcut menu If you have a question regarding an open dialog box press the F1 key for Help Hardware View The Hardware view FIG 51 displays the system s hardware such as enclosures and serial ports This is the view used when setting the control panel password see page 115 Virtual Matrices View The...

Страница 121: ...een 1 and 8 that are entered on the control panel using a combination of five of the first eight Input Keys keys can be used multiple times The system connected to the PC must be powered up before the password can be loaded to the control panel If not already connected complete the first five steps of the instructions for Discovering a System on page 112 To set the password and load it to the cont...

Страница 122: ... involves three dialog boxes that cover managing naming and modifying presets The Epica DGX 32 supports a maximum of 64 local presets The instructions following are for creating a local preset For detailed information on modifying and deleting local presets see the XNConnect Help file To create a new preset 1 In the Virtual Matrices view right click the virtual matrix the preset will be created fo...

Страница 123: ...witches for the preset have been assigned click OK and then close the Manage Local Presets dialog box 11 Define additional local presets by repeating the steps Caution The system must not be actively switching when loading this information onto the system 12 When all local presets have been defined load the xcl configuration file onto the system see page 118 If the xcl configuration file has been ...

Страница 124: ...r disconnect any external controllers to ensure that no switches are executed during the loading of the file 2 If you have not already done so From the File menu select Save As and save an xcl file with a new name to the PC We strongly recommend making a duplicate copy every time the file is modified 3 Connect the Epica DGX 32 enclosure to the PC see page 27 For systems with multiple enclosures yo...

Страница 125: ...4 Wait for a V to be returned may take several seconds Device Discovery Support XNConnect v2 10 0 supports Device Discovery Typically the default string generated by XNConnect is all that is necessary However certain conditions may warrant a custom string such as the need to limit the VMs that are available for control by an AMX control system Or a need may exist to limit the features available fo...

Страница 126: ...Appendix B Managing Configuration Files 120 Epica DGX 32 Instruction Manual ...

Страница 127: ...to the volume of data involved with monitoring diagnostics For additional information see Communications on page 132 Installing APDiagnostics You will need administrative rights to install APDiagnostics contact your Network Administrator Note The default port when APDiagnostics is first launched is the Ethernet Enc Link port To install APDiagnostics using an Enc Link port recommended 1 Connect an ...

Страница 128: ...tch CD into your CD drive to start automatically If the CD does not autorun explore the CD folder and double click the Index html file 5 Select Software and find APDiagnostics 6 Optional Select Release Notes to read about the software before installation 7 Select Install follow the directions in the subsequent dialog boxes 8 If applicable For multiple enclosure systems you will be prompted to sele...

Страница 129: ...host PC s hard drive The three distinct types of files maintained by APDiagnostics are date stamped log files acp packet files and activity files The archived files can be emailed to technical support for trend analysis and troubleshooting or can be opened by APDiagnostics in Emulation mode for analysis Emulation Mode This mode is an off line mode used to process and display data that was gathered...

Страница 130: ... the maximum or minimum levels of functioning for various components in the system has been exceeded This allows you to drill down into that particular system for more detailed information about the state of its lowest level constituents To display diagnostic information for Temperature and Power System groups 1 In the Categories pane select the Diagnostics tab 2 Click either the Temperature or Po...

Страница 131: ...utton to display visual details on the enclosure in the System Visual pane For more information see page 127 b Click the Plot button to display a Plot View with a graph of data points for information being gathered Acquisition mode or already gathered Emulation mode for a specific component The data is date stamped as it is added to the graph For more information see page 126 c Click the Details b...

Страница 132: ...art Properties dialog box with three tabs Title Plot and Other Save as opens a standard Save dialog box Print opens a standard Page Setup dialog box Zoom In provides options to zoom in on Both Axes Domain Axis or Range Axis Zoom Out provides options to zoom out on Both Axes Domain Axis or Range Axis Auto Range provides options for auto display of Both Axes Domain Axis or Range Axis Enclosure Info ...

Страница 133: ...raphic representation of the different groups being monitored by the application To display an appropriate image in System Visual pane 1 In the Categories pane select the Diagnostics tab 2 In the Information pane click the Visual button for the applicable Temperature Groups When components in the system exceed their maximum and minimum levels of operation APDiagnostics flags that information as wa...

Страница 134: ...t the component has been in that state e g 7m 25s To access a data line context menu 1 Select and then right click a data line in a list The context menu options are Show Graph opens a Plot View of the data points for that component Icon Date time stamp information only not selectable indicates the most recent time that the component was in that respective state Reset Selected Item Reset All Items...

Страница 135: ...re to be present When processing a set of archived files in Emulation mode for analysis you can control how fast or slow the files are processed by adjusting the Emulation Mode Packet Interval setting on the General tab of the Application Preferences dialog box If you are viewing graphs while the data is being processed specifying a larger interval value will allow the program to be more responsiv...

Страница 136: ...omatically zipped when the maximum size specified in this field is reached This size value applies to all three log file types Tip The amount of disk space allocated for archived files can be controlled by specifying the amount of disk space to allocate for each of the three file types that are generated and archived while APDiagnostics is running in Acquisition mode You can also specify how big t...

Страница 137: ...les 1 Select File Zip Log Files 2 Under Include click the check box for each of the files needing zipped Click individually or use any of the first three option buttons along the bottom Select multiple consecutive files by holding down the Shift key and clicking the first and last files in a range of files Select multiple nonconsecutive files by holding down the Control key and clicking on individ...

Страница 138: ... APDiagnostics in Emulation mode The communication link can be disconnected at anytime thus freeing up the Comm port for use by other applications and then reconnected when needed The program will reset itself when the reconnection occurs Due to the potentially high volume of information being processed from the attached enclosure we recommend using the Ethernet connection whenever possible To cha...

Страница 139: ...ponent setting can be entered in a command The order in which the verbosity and component settings are entered is interchangeable Note In a multiple enclosure system the splash screen displays information only for the enclosure that is connected directly to the PC AMX reserves the right to add to the contents of the splash screen at any time without notice Verbosity i e wordiness refers to the amo...

Страница 140: ...sity level for all components v0i0 FIG 42 on page 133 Using BCS to Access System Diagnostic Information Instructions are provided for accessing the lowest level of verbosity for all components and for accessing a specific level of verbosity for a specific component To access the lowest level of verbosity for all components 1 Enter scr or scrv0i0 Note Either of these commands provides a menu of the...

Страница 141: ... 14 sensors detected io board 15 sensors detected io board 16 sensors detected center board 1 sensors detected center board 2 sensors detected center board 3 sensors detected center board 4 sensors detected fan controller 1 detected scrv3i7 7 System Sensors detected io board 6 sensors detected temp 1 25 0c io board 7 sensors detected temp 1 25 0c io board 8 sensors detected temp 1 25 0c io board 1...

Страница 142: ... Manual FIG 5 Display for v3i4 verbosity 3 component 4 scrv3i4 4 Hardware Boards detected switching drivers count 4 mtx driver 1 M21151 32x32 driver revision code 0x4 product code 0xc0 mtx driver 2 M21151 32x32 driver revision code 0x4 product code 0xc0 mtx driver 3 M21151 32x32 driver ...

Страница 143: ... Laser Products Important No user serviceable parts are included inside an AMX AutoPatch product service should only be done by qualified personnel Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure Exercise caution when installing DGX 32 SC Optical Boards to avoid direct eye exposure to invisible laser r...

Страница 144: ... that hold the connector numbering plate at the top of the boards and set the plate aside 2 If applicable Label and disconnect all cables on the board being replaced If cables from adjoining boards obstruct access label and disconnect them as necessary 3 If applicable Remove the cable management bar two screws at the top and one screw at the bottom of the bar 4 Blank board plate Remove the screw a...

Страница 145: ...600 data bits 8 stop bit 1 parity none and flow control none c Enter scri4v3 d Check to be sure the new board is included in the list If not remove the board reinstall it and enter the command again Do not disconnect HyperTerminal until after Step 11 is successful 8 If applicable Attach the cable management bar do not over tighten screws Note If using a cable management bar tie the cable to the ca...

Страница 146: ...dated before the new board will work see Updating the Configuration File below If you cannot execute switches and the crosspoint size is large enough to accommodate the new board contact technical support see page 40 Updating the Configuration File If the configuration file requires updating as explained above read both choices listed to determine how to proceed If the system s configuration file ...

Страница 147: ... registered trademarks of AMX AMX reserves the right to alter specifications without notice at any time It s Your World Take Control 3000 RESEARCH DRIVE RICHARDSON TX 75082 USA 800 222 0193 469 624 8000 469 624 7153 fax 800 932 6993 technical support www amx com ...

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