
MAXCS ACC 6.7 Administration Manual iii
C
HAPTER
6
Voice Mail Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Managing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Setting Message Notification Retries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Setting Message Management Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Setting Message Recording Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Setting Exchange Integration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Setting E-mail Messaging Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Creating Distribution Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Defining a Distribution List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
C
HAPTER
7
Auto Attendant Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Planning Is Essential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Example: AA Planning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Adding Auto Attendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Configuring Auto Attendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Configuring Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Making Auto Attendant Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Phrase Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Using Pre-Recorded Prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Recording Custom Phrases from the AltiGen Phone . . . . . . . . . . . . . . . . . . 92
Using Professionally Recorded Phrases . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
C
HAPTER
8
Multilingual Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Creating Language Phrase Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Storing Language Phrase Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Configuring for a Multilingual System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Enabling Multilingual Support in the Auto Attendant . . . . . . . . . . . . . . . . . . . 98
Configuring the Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Extension User Can Change Language Setting . . . . . . . . . . . . . . . . . . . . . 100
Using DNIS to Set the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Which Language Will Be Used? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
C
HAPTER
9
Call Recording Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Description of the Recorded File Name . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Configuring Call Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Using a Remote Shared Directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
C
HAPTER
10
Application Extension Configuration . . . . . . . . . . . . . . . . . . . . . . 111
Application Extension Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Application Failover Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Содержание ACC 6.7
Страница 16: ...2 MAXCS ACC 6 7 Administration Manual ...
Страница 44: ...Chapter 2 System Requirements and Installation 30 MAXCS ACC 6 7 Administration Manual ...
Страница 56: ...Chapter 3 Getting Around MaxAdministrator 42 MAXCS ACC 6 7 Administration Manual ...
Страница 98: ...Chapter 6 Voice Mail Configuration 84 MAXCS ACC 6 7 Administration Manual ...
Страница 108: ...Chapter 7 Auto Attendant Configuration 94 MAXCS ACC 6 7 Administration Manual ...
Страница 124: ...Chapter 9 Call Recording Configuration 110 MAXCS ACC 6 7 Administration Manual ...
Страница 128: ...Chapter 10 Application Extension Configuration 114 MAXCS ACC 6 7 Administration Manual ...
Страница 180: ...Chapter 12 Trunk Configuration 166 MAXCS ACC 6 7 Administration Manual ...
Страница 186: ...Chapter 13 In Call Routing Configuration 172 MAXCS ACC 6 7 Administration Manual ...
Страница 234: ...Chapter 16 Setting Up IP Extensions 220 MAXCS ACC 6 7 Administration Manual ...
Страница 246: ...Chapter 17 AltiGen IP Phone Configuration 232 MAXCS ACC 6 7 Administration Manual ...
Страница 256: ...Chapter 18 Mobile Extension Configuration 242 MAXCS ACC 6 7 Administration Manual ...
Страница 270: ...Chapter 19 Hunt Group Configuration 256 MAXCS ACC 6 7 Administration Manual ...
Страница 274: ...Chapter 20 Paging Group Configuration 260 MAXCS ACC 6 7 Administration Manual ...
Страница 370: ...Chapter 26 Redundancy Configuration 356 MAXCS ACC 6 7 Administration Manual ...
Страница 404: ...Chapter 29 TAPI Integration 390 MAXCS ACC 6 7 Administration Manual ...
Страница 426: ...Chapter 30 Tools and Applications 412 MAXCS ACC 6 7 Administration Manual ...
Страница 448: ...434 MAXCS ACC 6 7 Administration Manual ...
Страница 452: ...438 MAXCS ACC 6 7 Administration Manual ...