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Chapter 15: Extension Configuration
198 MAXCS ACC 6.7 Administration Manual
Press Zero Option
This option allows a caller to press “0” while listening to this extension’s greeting. Use
the drop-down list to select one of the following forwarding destinations for the call:
Voice Mail , AA , Extension , Group , Operator (default), Outside Number , or Line
Park . When the caller presses “0,” the call will forward to the specified destination.
Setting Mailbox Capacities
You can set various mailbox capacities with the following options:
These options can be applied to multiple extensions using Apply to .
Setting Message Notification Options
The Notification tab of Extension Configuration provides for setting notification options
on new incoming e-mail as well as voice messages.
To work with notification settings, select the extension number from the
Agent/
Supervisor/Extension list, then click the Notification tab.
Play the Newest
Voice Message
First Selected, new voicemail will be retrieved first. When not
selected, the system will play voicemail based on first-in-first-
out (FIFO).
Parameter Description
Max Number of
Messages Maximum number of messages stored in the user’s mailbox.
The range is
1 – 999 , defaulting to 100.
Mailbox Size Mailbox size in MBs of stored messages. The range is 1 – 500
MB, with a default of 50.
Max Message
Length Maximum length of voice messages in minutes. The range is
1 – 30 minutes, with a default of 5 minutes.
Retention Length
of Saved
Messages Number of days saved messages are archived by the system.
The range is
1 – 90 days, with a default of 60.
Parameter Description