Publication 1766-RM001A-EN-P - October 2008
692
Copyright © 2008 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
Rockwell Automation
Support
Rockwell Automation provides technical information on the Web to
assist you in using its products. At
http://support.rockwellautomation.com
, you can find technical
manuals, a knowledge base of FAQs, technical and application notes,
sample code and links to software service packs, and a MySupport
feature that you can customize to make the best use of these tools.
For an additional level of technical phone support for installation,
configuration, and troubleshooting, we offer TechConnect Support
programs. For more information, contact your local distributor or
Rockwell Automation representative, or visit
http://support.rockwellautomation.com
.
Installation Assistance
If you experience a problem with a hardware module within the first
24 hours of installation, please review the information that's contained
in this manual. You can also contact a special Customer Support
number for initial help in getting your module up and running.
New Product Satisfaction Return
Rockwell tests all of its products to ensure that they are fully
operational when shipped from the manufacturing facility. However, if
your product is not functioning, it may need to be returned.
United States
1.440.646.3434
Monday – Friday, 8am – 5pm EST
Outside United
States
Please contact your local Rockwell Automation representative for any
technical support issues.
United States
Contact your distributor. You must provide a Customer Support case
number (see phone number above to obtain one) to your distributor in
order to complete the return process.
Outside United
States
Please contact your local Rockwell Automation representative for
return procedure.
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