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316888-001 Rev. 00 dRaFt Jun 28 245
www.hotwater.com
45
These guidelines should be utilized by a quali
fi
ed service agent.
Problem
Possible Cause(s)
What to do
NOT ENOUGH HOT WATER
STANDBY button turned off.
Press switch to turn heater on.
No power at outlet.
Repair service to outlet.
Error Code being displayed
Refer to “FAULT INDICATION AND
ERROR CODES” section and Table
5 or call service agency or dealer.
Set point set too low.
Adjust Set point higher.
Heater undersized.
Reduce hot water use.
Low gas pressure
Contact dealer.
Incoming water is usually cold.
Allow more time for heater to reheat.
Leaking hot water pipes of
fi
xtures.
Have plumber check and repair
leaks.
CONDENSATION
Water on the
fl
oor under heater.
See CONDENSATE section.
WATER LEAKS
Improperly sealed, hot or cold supply
connections, relief valve, drain valve
or thermostat threads.
Check for leaks. See Figure 40.
Leakage from other appliances or
water lines.
Inspect other appliances near water
heater.
Condensation of
fl
ue products.
Refer to CONDENSATE section.
LEAKING T&P
Thermal expansion in closed water
system.
Install thermal expansion tank (Do
not plug T&P valve).
Improperly sealed valve.
Check relief valve for proper
operation (Do not plug T&P valve).
HOT WATER ODOURS (refer to
cathodic protection)
High sulfate or mineral content in
water supply.
Drain and
fl
ush heater thoroughly
then re
fi
ll.
Bacteria in water supply.
Chlorinate water supply.
HOT WATER TOO HOT
Thermostat set too high.
Refer to TEMPERATURE
REGULATION section.
WATER HEATER SOUNDS
Condensation dripping on burner.
Refer to CONDENSATE above.
SIZZLING - RUMBLING NOISE
Sediment at bottom of heater tank.
Clean sediment from tank. Refer to
DRAINING.
SOOTING
Improper combustion.
Refer to Air Requirements.
BURNER WILL NOT STAY LIT-
GOES OUT 4-5 SECONDS
High ambient room temperature.
Contact a quali
fi
ed service agency to
determine cause.
Defective Control board.
Replace Control board.
Damaged Flame Sensor
(Error code E35)
Replace Flame Sensor
VENT GAS ODOURS
Lack of air supply.
Shut off water heater immediately
and contact a quali
fi
ed service
agency to determine cause.
Improperly installed vent piping.
Downdraft
Poor Combustion
THERE IS NO WATER AT ALL
WHEN THE HOT WATER TAP IS
OPENED.
The unit display is
fl
ashing an error
code.
Check if there is any error code
fl
ashing on the remote controller.
TABLE 6
TROUBLESHOOTING
Содержание HYB-90N
Страница 4: ...4 www hotwater com 316888 001 Rev 00 dRaFt Jun 28 245 GENERAL SAFETY...
Страница 25: ...316888 001 Rev 00 dRaFt Jun 28 245 www hotwater com 25 FIGURE 31...
Страница 52: ...599 Hill Street West Fergus ON Canada N1M 2X1 PHONE 1 888 479 8324 www hotwater com...
Страница 106: ...54 www hotwater com R O N M L K J I H G F E D C B A T Q S P 12 U 10 7 6 5 4 3 2 1 Z Y X W V 11 9 8 13...
Страница 109: ...www hotwater com 57 NOTES...
Страница 110: ...58 www hotwater com NOTES...
Страница 111: ...www hotwater com 59 NOTES...
Страница 112: ...599 rue Hill Ouest Fergus ON Canada N1M 2X1 PHONE 1 888 479 8324 www hotwater com...