Operating Problems
6-3
Operating
Problems
This section lists problems the CS/3000 series server can experience while it
is running multiprotocol communications server software. These problems
are indicated by abnormal behavior of front-panel LEDs or by error
messages on the console.
Symptom
The Self Test LED flashes continually or the Boot State LED remains on
during software operation.
Meaning
A flashing Self Test LED indicates a software failure. A lighted Boot State LED
indicates a hardware failure.
Action
In either event, take the following action:
1
Reset the server by pressing the reset switch.
2
If the problem persists, perform the following steps:
a
Using a nonconductive object such as a plastic stylus, press the
hardware interrupt switch.
The hardware interrupt switch is located on the server’s left side
(viewed from the front of the server) close to the front, as shown in
Figure 1-1 on page 1-3. The switch is recessed to protect it from being
pressed unintentionally.
WARNING:
Use only a nonconductive object such as a plastic stylus to
press the hardware interrupt switch. Do not use the tip of a pencil.
Graphite particles can cause electrical shock to the operator and can
damage components on the server’s circuit boards.
Pressing this switch aborts software operation and passes control of the
server to the monitor utility.
b
At the > prompt, enter
k
.
Entering this command performs a soft reset.
c
Enter
fc
.
The Firmware Configuration Utility menu appears.
d
Type
D
to display parameters.
If your boot source is a diskette, check the Initial Boot Source parameter.
If your boot source is the network, check the settings of Initial Boot
Source, Network Boot String, Boot Protocol, and Change IP/TFTP
CS3000BookFile Page 3 Tuesday, October 15, 1996 5:12 PM