3Com 3C10402B, Руководство администратора

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LOSSARY
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S
screen POP A CTI term for a window that automatically opens on a user’s computer
when a predefined telephone event occurs. For example, an incoming call
could generate a screen pop that lists
caller ID information.
segment A LAN term meaning an electrically continuous piece of the bus.
Segments can be joined together using repeaters or
bridge s.
serial interface Hardware for sending and receiving data one bit at a time.
SMDR Station Message Detail Recording. A stream of call data from the
telephone system. Typically, the data is not stored on the telephone
system itself. Rather, it is captured by an external device that connects to
the telephone system through an RS232 port.
SMTP Simple Mail Transfer Protocol. The TCP/IP standard protocol for
transferring electronic mail messages from one machine to another. SMTP
specifies how two mail systems interact and the format of control
messages they exchange to transfer mail.
SNA Systems Network Architecture. IBM’s layered communications protocol
for sending data between IBM hardware and software.
STP Shielded Twisted Pair. A twisted pair of wires surrounded by a shield that
is typically made of braided wire or metal foil.
Supervisory
Monitoring
A facility that allows a supervisor to monitor incoming calls to agents
while those calls are in progress.
switched Ethernet An Ethernet network that allows each user the full Ethernet bandwidth of
10 Mbit/s to another node.
system-wide
greetings
A special type of time-dependent greeting that is used throughout the
system.
T
T1/E1 A high-speed data channel that can manage 24 voice or data channels
(T1) or 30 voice or data channels (E1) at 64Kbit/s. Refers to the U.S. T1
line or European E1 equivalent.
T3 A U.S. standard for high-speed data transmission at 44.736 Mbit/s,
providing the equivalent bandwidth of 28 T-1 circuits. The carrier channel
can manage 672 voice or data channels.