3Com 3C10402B, Руководство администратора

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Recording and Monitoring Telephone Calls 111
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Telephone Groups
For instructions on enabling these features, see:
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“Creating a New Telephone Group” on page 109
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“Modifying a Telephone Group” on page 109
Recording Calls
Between Telephones
with Different
Recording Settings
For a call that involves 3Com telephones or analog telephones that are
connected to either ATC ports or to ATAs, the system verifies the current
recording setting for each device to determine which recording setting to
use for the call.
Two-party Calls
In a two-party call involving only NBX devices, when you enable recording
on either device, the system enables recording for both devices for the
duration of the call. When the call has been completed, the system
restores the recording settings that were in effect prior to the call.
Conference Calls
If you enable recording on any NBX device in a conference call, the
system enables recording for all NBX devices for the duration of the
conference call. When the call has been completed, the system restores
the recording settings that were in effect prior to the call.
Example:
A three-party conference call involves these telephones:
■
A 3Com Business Telephone on the local system
■
An analog telephone connected to an ATC port on the local system
■
A 3Com Basic Telephone on a different system, connected to the local
system by a virtual tie line (VTL)
Only the 3Com Basic Telephone has recording enabled. For the duration
of the conference call, the system enables recording for the analog
telephone and the 3Com Business Telephone. After the call ends, the
system disables the recording for the analog telephone and the 3Com
Business Telephone.
Remote Telephones If a 3Com telephone or an analog telephone connected to an ATA is
connected to a subnetwork different than the Call Processor’s, you can
enable recording for that remote device.