3Com 3C10402B, Руководство администратора

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82 C
HAPTER
4: S
YSTEM
M
AINTENANCE
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TAPI Route Point Supervisory Monitoring Password — Resets the
password for the Hunt Group supervisor to monitor calls to hunt
group members.
Call Report Settings
The Call Processor captures information about all outgoing and incoming
calls made through the system. To view this call information in detail,
install Call Reports (
Downloads > Applications > NBX Call Reports ) on a
networked computer as specified later in this section. Then, download
the call report information, which is referred to as call detail reports, from
the system to a local hard drive.
After you install the NBX Call Reports software, you can:
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Retrieve calling data from the system.
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Generate formatted reports.
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Export reports in formats suitable for use with third-party reporting
software, spreadsheets, databases, and word processing applications.
■
Export your call data in HTML format for publication on a web server.
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Export reports to a disk file or directly to a Microsoft mail message or a
Microsoft Exchange folder.
CDR Changes At
Release R6.0
The release R6.0 system software has enhanced NBX Call Reports to
provide more data clarity and completeness for the CDR client reports.
These CDR enhancements include the following:
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Logs the call records in XML format.
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Logs all parties in the call.
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Logs a record each time the call topology changes (that is, whenever
another party is added or removed).
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Logs feature data on a per-party basis (that is, one or more sets of
feature data can be present in the same CDR record).
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Logs external as well as internal calls. If you want to view external calls
only, you can select the external call report.
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Supports backward compatibility for R5.0 CDR clients.
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Introduces new data fields as subtags wherever necessary.