3Com 3C10402B, Руководство администратора

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Supervisory Monitoring 59
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The calling groups (ACD, Hunt Group, or TAPI Route Point) that the
supervisor can monitor
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The agents or telephone users than the supervisor can monitor
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Announcement tones for Monitor, Whisper, and Barge-In modes
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Privacy List
The Privacy List, which is a reserved system domain, specifies those
telephone users whom a supervisor cannot monitor. The Privacy List is
unlike other Supervisory Monitoring domains:
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You cannot change the name of the Privacy List.
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You can define only telephone users for the Privacy List. There are
no tone settings or call type settings for this domain.
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You cannot add Hunt groups, ACDs, or TAPI Route Points as
members of the Privacy List.
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You can add members of the Privacy List to individual domains,
even though these telephone users cannot be monitored. You can
track these cases using reports.
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Call Privacy
Call Privacy allows a telephone user to prevent a call from being
monitored on a call-by-call basis. Telephone users can toggle Call
Privacy on and off to block or accept monitoring.
This contrasts with membership in the Privacy List domain, which
ensures that a supervisor cannot monitor
any calls associated with a
telephone user.
You can assign a telephone user to a CoS group that allows Call
Privacy so that the telephone user can use Feature Code
428 to
prevent the supervisor from monitoring the current call as follows:
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The telephone user can activate the Call Privacy feature before a
call (for example, by going off-hook and dialing Feature Code
428
and then dialing an internal or external call), or during a call (for
example, by dialing Feature Code
428 after answering an incoming
call). If the telephone user activates Call Privacy while on a call that
the supervisor is monitoring, the monitoring session ends.
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When an active Call Privacy session ends, (that is, the telephone
user activates Call Privacy, initiates a call, and then exits the call) the
Call Privacy settings are no longer applicable and the next call is
open to monitoring.