Auto Attendant
219
Activating Changes
After you modify a greeting or prompt (or any Auto Attendant setting),
you must activate these changes in the Auto Attendant before they
become effective. The
!>
characters next to an Auto Attendant in the
Auto Attendant list indicate that you must activate the Auto Attendant.
To activate changes, click
NBX Messaging > Auto Attendant,
select a
specific Auto Attendant extension, and click
Activate
.
If you do not click
Activate
, the system does not implement the changes
when you click
Apply
.
Managing Auto
Attendants
This section describes additional ways in which you can manage Auto
Attendants.
■
Modifying an Auto Attendant
■
Removing an Auto Attendant
■
Restoring Auto Attendant Greetings
Modifying an Auto Attendant
To modify an Auto Attendant, click
NBX Messaging > Auto Attendant
and click a specific Auto Attendant extension.
Enter Submenu
Puts the caller into a submenu of options. When you assign
the
Enter Submenu
action to a button and then click
Apply,
the system displays a down-arrow button to the right of the
row. Click this down-arrow button to configure the
submenu that you want to associate with the main menu.
The entry in the
Task Description
field for this button
becomes the submenu name.
Submenu button actions include “Exit menu” to allow
callers to return to the next highest menu. Otherwise,
submenu button actions are identical with main menu
button actions.
Each menu can have up to 20 levels of submenus.
For an example that uses submenus, see
“Three Greetings, a
Main Menu, and a Submenu”
on
page 214
.
Value
— Not used
Table 43
Button Actions (continued)
Action
Description
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Страница 22: ...22 ABOUT THIS GUIDE ...
Страница 26: ...26 CHAPTER 1 INTRODUCTION ...
Страница 74: ...74 CHAPTER 3 FEATURE SETTINGS ...
Страница 130: ...130 CHAPTER 5 TELEPHONE CONFIGURATION ...
Страница 156: ...156 CHAPTER 7 CALL DISTRIBUTION GROUPS ...
Страница 194: ...194 CHAPTER 8 PSTN GATEWAY CONFIGURATION ...
Страница 256: ...256 CHAPTER 10 SIP MODE OPERATIONS ...
Страница 328: ...328 CHAPTER 11 DIAL PLAN ...
Страница 360: ...360 CHAPTER 13 DOWNLOADS ...
Страница 370: ...370 CHAPTER 14 LICENSING AND UPGRADES ...
Страница 406: ...406 CHAPTER 16 NETWORK MANAGEMENT ...
Страница 412: ...412 CHAPTER 17 COUNTRY SETTINGS ...
Страница 450: ...450 APPENDIX A INTEGRATING THIRD PARTY MESSAGING ...
Страница 456: ...456 APPENDIX B ISDN COMPLETION CAUSE CODES ...
Страница 510: ...510 APPENDIX F OUTBOUND CALLER ID AND 911 SERVICE ...
Страница 546: ...546 APPENDIX G NBX ENTERPRISE MIB ...
Страница 566: ...566 GLOSSARY ...
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