ZyXEL Communications NXC-8160, User Manual, Page: 106 / 205

Chapter 9 Troubleshooting
NXC-8160 User’s Guide
106
9.3 Internet Access
V
I cannot access the Internet wirelessly through the NXC-8160.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and
Section 1.5 on page 26 .
2
Make sure the NXC-8160 is connected to a network that has Internet access.
3 Make sure the wireless and wireless security settings in the wireless client are the same
as the settings in the NXC-8160.
4 Make sure the wireless adapter on the wireless client is working properly.
5
Make sure the wireless adapter (installed on your computer) is IEEE 802.11 compatible
and supports the same wireless standard as the NXC-8160.
6
Make sure your computer (with a wireless adapter installed) is within the transmission
range of the AP(s) connected to the NXC-8160.
7
Make sure the AP(s) connected to the NXC-8160 is receiving power from the NXC-
8160 and working properly.
V
The Internet connection is slow or intermittent.
1
There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.5
on page 26 . If the NXC-8160 is sending or receiving a lot of information, try closing
some programs that use the Internet, especially peer-to-peer applications.
2
Check the signal strength. If the signal strength is low, try moving your computer closer
to an AP if possible, and look around to see if there are any devices that might be
interfering with the wireless network (for example, microwaves, other wireless
networks, and so on).
3
Reboot the NXC-8160 or disconnect and re-connect the power cord to the NXC-8160.
4
If the problem continues, contact the network administrator or vendor.