Zte Avid 916 User Manual Download Page 67

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131

Problem

Possible causes

Possible solution

Nano-SIM

card error

The nano-SIM card has

malfunctioned or is damaged .

Call Consumer Cellular customer

support at (800) 686-4460 .

The nano-SIM card is inserted

improperly .

Insert the nano-SIM card properly .

Debris is on the nano-SIM card

contacts .

Use a soft, dry cloth to clean the

nano-SIM card contacts .

Cannot answer

incoming calls

You have activated the call blocking

feature .

Disable this feature . See

Adjusting Your

Call Settings – Barring .

Cannot make

outgoing calls

You have activated the call blocking

feature .

Disable this feature . See

Adjusting Your

Call Settings – Barring .

You have activated the Fixed dial

numbers feature .

Disable this feature . See

Adjusting

Your Call Settings – Using Fixed Dialing

Numbers .

Unable to

connect to the

network

The nano-SIM card is invalid .

Call Consumer Cellular customer

support at (800) 686-4460 .

You are not within the network’s

service area .

Check the service area with

Consumer Cellular .

Poor signal .

Move to an open space, or if you are

inside a building, move closer to a

window .

PIN Code

blocked

You have entered an incorrect PIN

code three consecutive times .

Call Consumer Cellular customer

support at (800) 686-4460 .

Phone crashes,

reboots, freezes,

or cannot be

powered on

Some third-party software is not

compatible with your phone .

Reset the phone to factory status .

Uninstall the software that may be

causing the problem .

Upgrade the phone software .

TROUBLESHOOTING

Don’t make or receive

handheld calls while driving .

Never text while driving .

Keep your phone at least

10 mm away from your ear or

body while making calls .

Small parts may cause

choking .

Your phone can produce a

loud sound .

Avoid contact with anything

magnetic .

Keep away from pacemakers

and other electronic medical

devices .

Power off when asked to

in hospitals and medical

facilities .

Power off when told to in

aircrafts and airports .

Power off when near

explosive materials or liquids .

Don’t use at gas stations .

Your phone may produce a

bright or flashing light .

Don’t dispose of your phone

in fire .

To prevent possible hearing

damage, do not listen at

high volume levels for long

periods .

Avoid extreme temperatures .

Avoid contact with liquids .

Keep your phone dry .

Don’t take your phone apart .

Only use approved

accessories .

Don’t rely on your phone for

emergency communications .

GENERAL SAFETY

FOR YOUR SAFETY

Summary of Contents for Avid 916

Page 1: ...ZTE Avid 916 USER GUIDE ...

Page 2: ...Sound 20 Turning System Sounds On Off 21 Adjusting Volumes 21 Switching to Silent or Vibration Mode 22 Applying New Wallpapers 22 Setting the Theme 23 Thank you for choosing Consumer Cellular We know you re excited to use your new ZTE Avid 916 and this user guide will help you get familiar with it so you can start using it as soon as possible Each section includes instructions and pictures to make...

Page 3: ...Voice Typing 38 Editing Text 39 Connecting to Networks and Devices 40 Connecting to Mobile Networks 40 Connecting to Wi Fi 40 Connecting to Bluetooth Devices 44 Connecting to Your Computer via USB 46 Connecting to Virtual Private Networks 49 Phone Calls 51 Placing and Ending Calls 51 Answering or Rejecting Calls 52 Working With the Call History 52 Calling Your Contacts 54 Checking Voicemail 54 Usi...

Page 4: ... Replying to a Message 79 Forwarding a Message 79 Deleting Messages or Threads 80 Changing Message Settings 80 Calendar 83 Viewing Your Calendars and Events 83 Creating an Event 84 Editing Deleting or Sharing an Event 84 Changing Calendar Settings 85 Searching an Event 85 Browser 86 Opening the Browser 86 Using Multiple Browser Windows 86 Downloading Files 87 Changing Browser Settings 87 Camera 88...

Page 5: ...es 106 Sound Recorder 108 Recording a Voice Memo 108 Playing a Voice Memo 108 More Apps 109 Calculator 109 Clock 109 Downloads 110 File Manager 110 Task Manager 111 Voice Dialer 111 Google Apps 112 Google Play Store 113 Browsing and Searching for Apps 113 Downloading and Installing Apps 113 Creating a Payment Method 114 Managing Your Downloaded Apps 114 Viewing Your Downloaded Apps 114 Uninstallin...

Page 6: ...over to lift and remove the cover 2 Hold your microSDXC card with the metal contacts facing down and slide it into the microSDXC card slot NOTE Some applications may require a microSDXC card to store certain data on it and to work properly Therefore it is recommended that you keep a microSDXC card installed and not remove or replace it unnecessarily 3 Press the cover gently back into place until y...

Page 7: ...n backlight time Lower the screen brightness Turn auto sync and Bluetooth off when not in use 10 GETTING STARTED 11 GETTING STARTED Disable the GPS function when not in use Most applications using this function will periodically query the GPS satellites for your current location each query drains your battery POWERING YOUR PHONE ON OFF Press and hold the Power Lock Key to turn on your phone To tur...

Page 8: ...board select on screen items such as application and settings icons or press on screen buttons simply tap them with your finger Press and Hold To open the available options for an item for example a message or link in a web page press and hold the item 13 GETTING STARTED Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen Drag To drag pre...

Page 9: ...ps Key Microphone You can switch the positions of the Back Key and Recent Apps Key Press the Home Key Settings Navigation key and select one option 15 GETTING STARTED Back Camera Flash Speaker Home Key Indicator Light Volume Up Down Keys Microphone Proximity Light Sensor Charging USB Type C Port 3 5 mm Headset Jack ...

Page 10: ...to access Google Now Recent Apps Key Press to see recently used applications Back Key Press to go to the previous screen Volume Up Down Keys Press or hold to turn the volume up or down 17 GETTING STARTED GETTING TO KNOW THE HOME SCREEN The home screen is the starting point for your phone s applications functions and menus You can customize your home screen by adding application icons shortcuts fol...

Page 11: ...ea of the home screen and slide left or right to view the home screen thumbnails 2 Tap on the top right corner of a thumbnail 3 Tap OK The items on the panel will also be removed NOTES A home screen panel cannot be left empty If the icon widget or folder is the only item on the current home screen panel the panel will be deleted as you remove the item When there are only two home screen panels you...

Page 12: ...or incoming calls and the default notification sound quickly 1 Press the Home Key Settings Sound notifications 21 PERSONALIZING 2 Tap Phone ringtone or Default notification ringtone 3 Scroll through the list and select the ringtone you d like to use 4 Tap OK NOTE See Contacts Editing Contacts Setting a Ringtone for a Contact for how to assign a special ringtone to an individual contact TURNING SYS...

Page 13: ...ration modes you can enable priority interruption mode to receive notifications from apps you have marked as priority APPLYING NEW WALLPAPERS You can set the wallpaper for the home screen 1 Press and hold an empty area of the home screen 2 Tap Wallpapers 23 PERSONALIZING 3 Swipe left or right on the wallpaper panel to select a wallpaper or tap GALLERY or LIVE WALLPAPER to choose the image or anima...

Page 14: ...locked then tap DONE 25 NOTES Screen lock options are listed in the approximate order of the strength of their security starting with None and Long press which provide no security Although a pattern provides minimal security it can be more convenient than the stronger options Remember the pattern PIN or password you set Otherwise you will have to upgrade the phone software to use the phone see Upg...

Page 15: ...password Subsequently you must enter your PIN or password each time you power on your phone to decrypt it PERSONALIZING PERSONALIZING PROTECTING YOUR PHONE WITH SCREEN PINNING You can use the screen pinning feature to keep an app in view so others cannot switch to other apps or access your personal information Turning on Screen Pinning 1 Press the Home Key Settings Security Screen pinning 2 Tap th...

Page 16: ...o signal Signal strength No nano SIM card installed Airplane mode Bluetooth on Connected to a Wi Fi network Wi Fi in use Speaker on Phone microphone off GPS on Indicator What it means Upcoming event New Wi Fi network detected Downloading data Sending data USB connected Updates available Wired headset connected Indicators and icons Indicator What it means New SMS New MMS New email New Gmail message...

Page 17: ...he application that created it Depending on the notification you can then tap and tap Block to hide future notifications from this app or tap Priority to show the notifications in priority mode or tap Sensitive to hide sensitive content from this app s notifications Most apps that send notifications such as Gmail have notification settings that you can adjust NOTE If you turn off notifications for...

Page 18: ...en panel NOTE While holding the item you can drag it to the right edge of the screen to create a new home screen panel and put the item on it Moving Shortcuts or Widgets 1 Press and hold a widget or shortcut on the home screen 2 Drag it to the place you need Removing Shortcuts or Widgets 1 Press and hold a widget or shortcut on the home screen 2 Drag it to to remove it Adjusting Widget Size 1 Pres...

Page 19: ...ess the Home Key 2 Slide left or right on the screen and tap an app to open it Switching Between Recently Opened Apps 1 Press the Recent Apps Key A list of the names and thumbnails of apps you ve recently used opens If you ve been using more apps than can fit on the screen you can scroll up and down on the list to view them all 2 Tap a thumbnail to open that app NOTE You can swipe a thumbnail left...

Page 20: ...xt before the cursor Tap to select numbers and symbols You can then tap to find more Tap to enter emoticons Tap to use Google voice typing Press and hold to change the input language or adjust the Google keyboard settings GESTURE TYPING The Google keyboard supports the gesture typing feature Use this feature to input a word by sliding your finger from letter to letter on the keyboard Enabling and ...

Page 21: ...amation point to enter punctuation Input Method Settings Choose the input method settings by pressing the Home Key Settings Language input In the Keyboard input methods section you can set the current input method and choose the settings for input methods EDITING TEXT Move the insertion point Tap where you want to type The cursor blinks in the new position and a tab appears below it Drag the tab t...

Page 22: ...NOTE Your phone automatically connects to previously used Wi Fi networks when they are in range Getting Notified of Open Networks 1 Press the Home Key Settings Wi Fi 2 Slide the Wi Fi switch to the On position 3 Tap Advanced 4 Slide the Network notification switch to the On position When Wi Fi is on you receive notifications in the Status Bar when your phone detects an open Wi Fi network Slide the...

Page 23: ...s Wi Fi 2 Slide the Wi Fi switch to the On position 3 Tap Advanced WPS Pin Entry 4 The WPS PIN displays on the screen Enter the PIN into the access point s setup page After entering the PIN your phone automatically finds the access point and configures the connection NOTE For detailed information about the WPS feature of the access point please refer to its documentation Adjusting Advanced Wi Fi S...

Page 24: ...displays the IDs of all available Bluetooth devices in range You can tap Refresh if you want to scan again 3 Tap the device you want to pair with 4 If necessary confirm that the Bluetooth passkeys are the same between the two devices and tap PAIR Alternately enter a Bluetooth passkey and tap PAIR Pairing is successfully completed when the other device accepts the connection or the same passkey is ...

Page 25: ...hone stores these files in internal storage or on a removable microSDXC card Connecting Your Phone to a Computer via USB 1 Connect your phone to the PC with a USB cable 2 Open the Notification Panel and tap Connected as 3 Choose one of the following options Charge only Charge your phone via USB Install driver Select this option when features Connect to PC software Media device are enabled for the ...

Page 26: ... VIRTUAL PRIVATE NETWORKS Virtual private networks VPNs allow you to connect to the resources inside a secured local network VPNs are commonly deployed by corporations schools and other institutions to let people access local network resources when not on campus or when connected to a wireless network Depending on the type of VPN you are using you may be required to enter your login credentials or...

Page 27: ...a Call by Dialing 1 Press the Home Key 2 Enter the phone number with the on screen keypad Tap to delete incorrect digits NOTE As you enter digits your phone searches for contacts that match If you see the number you want to dial tap it to place the call immediately without entering the rest of the number 3 Tap below the keypad to place the call You can also tap the search box at the top of the Pho...

Page 28: ... HISTORY The call history is a list of all the calls you ve placed received or missed It provides a convenient way to redial a number return a call or add a number to your Contacts To open the call history press the Home Key Call History Placing a Call From the Call History 1 Open the call history 2 Tap a number for more information about the call or tap beside it to call back NOTE You can tap MIS...

Page 29: ...sword 3 Follow the voice prompts to listen to and manage your voicemail messages NOTE See Phone Calls Adjusting Your Call Settings Setting Up Voicemail for how to set your voicemail service For detailed information please contact your service provider USING OPTIONS DURING A CALL During a call you will see a number of on screen options Tap an option to select it Tap to view all call options Tap to ...

Page 30: ...econd call and select a preset text message or edit one to send to the caller To Switch Between Two Calls Tap to switch back to the other call SETTING UP A CONFERENCE CALL With this feature you can talk to two people at the same time 1 Place the first call 2 Once you have established the connection tap and dial the second number This puts the first caller on hold 3 When you re connected to the sec...

Page 31: ...to select the voicemail service provider Your carrier is the default Tap Setup to view the voicemail number Tap Sound to select the notification sound for new voicemails Check Vibrate to enable vibration for notifications Using Fixed Dialing Numbers Fixed Dialing Numbers FDN allow you to restrict outgoing calls to a limited set of phone numbers 1 Press the Home Key Settings Call settings 2 Tap Fix...

Page 32: ... Hearing aids to turn on hearing aid compatibility CAUTION Do not turn on the Hearing aids option unless you use a hearing aid with a telecoil Using this setting without a hearing aid or with a hearing aid without a telecoil may be harmful to your hearing Setting Speed Dials You can press and hold the 1 9 Keys from the dialer to call the corresponding speed dial number The number 1 Key is reserved...

Page 33: ...service provider to check whether the caller ID and call waiting features are available CONTACTS You can add contacts to your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing To see your contacts press the Home Key CONTACTS From there you can tap the tabs to quickly switch to your contact groups or favorite contacts CHECKING CONTACT...

Page 34: ...d 1 Press the Home Key 2 Tap Import Export Manage SIM card contacts 3 If you have added contact accounts other than the phone select an account in which to save the contacts to 4 Tap Import SIM Contacts 5 Check the contacts you want to import and then tap Importing Contacts From the microSDXC Card or Phone Storage 1 Press the Home Key 2 Tap Import Export Import from storage 3 If you have added con...

Page 35: ... WITH GROUPS Viewing Your Contact Groups 1 Press the Home Key GROUPS 2 Scroll through the list to view the preset groups and any groups you have created 3 Tap a group to view its members NOTE To send a message or an email to the group members tap a group Send Group message Send Group email after you open the group Setting Up a New Group 1 Press the Home Key GROUPS 2 Tap to create a new group 3 If ...

Page 36: ...special ringtone to a contact so you know who is calling when you hear the ringtone 1 Press the Home Key CONTACTS 2 Tap a contact you want to set a ringtone for and then tap Set ringtone 3 Select a ringtone you like and tap OK Deleting a Contact 1 Press the Home Key CONTACTS 2 Tap a contact you want to delete and then tap Delete 3 Tap OK to confirm Deleting Several Contacts 1 Press the Home Key CO...

Page 37: ...counts and Microsoft Exchange ActiveSync accounts You may also add other kinds of accounts depending on the apps installed on your phone Adding an Account 1 Press the Home Key Settings Accounts Add account 2 Tap the type of account you want to add 3 Follow the on screen steps to enter the information about the account Most accounts require a username and password but the details may vary You may a...

Page 38: ...ion on the phone and the web will be kept in sync when auto sync is turned on When auto sync is disabled tap a listing to sync that type of information between the phone and the web EMAIL Press the Home Key Email Use it to read and send emails from Microsoft Exchange ActiveSync Gmail Hotmail Yahoo and more SETTING UP THE FIRST EMAIL ACCOUNT 1 Press the Home Key Email 2 Tap an email type and then e...

Page 39: ...so delete a batch of emails While reading a message tap OK While in a message list for instance the inbox tap the checkboxes in front of the messages and then tap OK WRITING AND SENDING AN EMAIL 1 Open your email inbox and tap NOTE If you have more than one email account added on the phone tap the sender line to select the account you want to use for sending the message 2 Enter a contact name or e...

Page 40: ...a number of settings for an account including how often the phone checks for email how you re notified of new emails and details about the servers the account uses to send and receive emails 1 Open the Email app 2 Tap Settings and tap the account whose settings you want to change 3 Make the changes you want and press the Back Key when you re finished Removing an Email Account 1 Open the Email app ...

Page 41: ... contacts by tapping 3 Tap the Type message field and enter the content of your text message 4 If you want to send a multimedia message tap to attach a file or a slideshow to the message 5 Tap NOTE You can also include email addresses as recipients for multimedia messages REPLYING TO A MESSAGE Messages you receive are appended to existing threads of the same number If the new message comes from a ...

Page 42: ...ages are retained for Text SMS messages Manage SIM card messages Manage the messages stored on your nano SIM card Service Center View the service center phone number Multimedia MMS messages Auto retrieve Automatically download multimedia messages Group messaging Set to use MMS to send a single message when there are multiple recipients Display Settings Bubble and background Select a dialogue bubbl...

Page 43: ...o open Calendar press the Home Key Calendar VIEWING YOUR CALENDARS AND EVENTS Selecting Visible Calendars 1 Open the Calendar app 2 Tap Calendars to display 3 In the new screen tap to check the calendars you want to see or uncheck the calendars you d like to hide NOTE Events from hidden calendars are not shown in the Calendar app Changing Calendar Views You can view your calendars in different for...

Page 44: ...1 Find the event you want to edit delete or share 2 Open its details screen see Calendar Viewing Your Calendars and Events Viewing Event Details 3 Choose one of the following options To edit the event tap Tap SAVE to save your changes To delete the event tap OK To share the event tap Share and choose how to share CHANGING CALENDAR SETTINGS To change Calendar settings open a Calendar view Day Week ...

Page 45: ... a New Browser Window Tap at the bottom of the screen and then tap New window Switching Between Browser Windows 1 Tap the icon at the bottom of the screen The number in the icon indicates the number of currently active browser windows 2 Swipe vertically to scroll through the list of opened web pages 3 Tap the one you want to open NOTE Swipe a web page horizontally or tap to close the browser windo...

Page 46: ...amera autofocus on the center of the image 4 Tap Warning Keep a safe distance when using the flash Do not point the flash toward the eyes of people or animals NOTE You can pinch or spread your fingers on the screen to zoom in or out before taking a picture Number Function 1 Change the camera and video settings 2 Change the flash setting only available for the back camera 3 View photos and videos y...

Page 47: ...mera modes Tap FUN in the viewfinder screen to find the following camera modes PANORAMA Capture panoramic photos HDR Capture high dynamic range photos This mode combines three images taken at different exposures to create one image with greater contrast SPECIAL EFFECT Select a color effect or other special effect MULTI EXPOSURE Capture two photos for a collage INTERVAL Set a time delay before the ...

Page 48: ...re the GPS location in your captured photos Review Set whether to review the picture after you shoot it You can also select the review time Storage location Tap Save location to change the storage location for captured photos Restore defaults Restore default camera settings VIDEO Video quality Set the quality for your video Time lapse Set the time interval between each frame when recording time la...

Page 49: ...to select an album or after you open an album to select a picture or a video 2 Tap more items that you want to delete 3 Tap OK Hiding Albums 1 Press and hold an album to select it 2 Tap more albums that you want to hide 3 Tap OK NOTE To show the hidden albums again tap Settings Manage hidden albums Tap the albums you want to restore and then tap Show WORKING WITH PICTURES Tap a picture in an album...

Page 50: ...e bottom of the screen to find all icons Apply filters and old photo effects Crop straighten rotate or flip mirror the picture Adjust exposure saturation hue sharpness and other color options Apply a frame to the picture Decorate the picture with comical moustaches eyeglasses hats and more Apply a blur effect to the picture Select a color and draw on the picture Add some text to the picture and ad...

Page 51: ...o play the video in a small floating window and continue with other tasks on the phone 98 99 GALLERY MUSIC Press the Home Key Music to play audio files stored on your phone The Music app supports a wide variety of audio formats so it can play music you purchase from online stores music you copy from your CD collection and more COPYING MUSIC FILES TO YOUR PHONE Before using Music you need to copy a...

Page 52: ...tacts you have assigned special ringtones to See Contacts Editing Contacts Setting a Ringtone for a Contact 1 Press the Home Key Music to see the music library 2 Tap next to a song in any list 3 In the menu that opens tap Set as ringtone 4 Tap Phone Ringtone or Notification Ringtone NOTE If the song is being played and you re on the playback screen tap Set as ringtone and select Phone Ringtone or ...

Page 53: ...pause resume playback or skip songs When the screen is locked the song information album cover and playback controls are displayed on the screen Tap the song title to restore the playback screen or you can pause resume playback or skip songs MANAGING PLAYLISTS Create playlists to organize your music files into sets of songs so that you can play the songs you like in the order you prefer Tap Add to...

Page 54: ...rations Number Function 1 Return to video library list 2 Rotate the video 3 Change the video ratio fit to screen 4 Playback control Skip videos or pause and resume playback Drag the slider to jump to any part of the video 5 Play the video in a small window and continue with other tasks on the phone 6 Enable Dolby Audio 7 Take a video still saves as a photo 8 Hide video playback controls and lock t...

Page 55: ...are them Trimming a Video 1 Tap a video to start playing it 2 Tap Trim 3 Drag the two tabs on the progress bar to select the portion you want to keep You can tap to preview the selected portion 4 Tap The trimmed video is saved as a new video file Renaming a Video 1 Tap next to the video you want to rename 2 Tap Rename 3 Type the new video name and tap OK Viewing Details of a Video 1 Tap next to a ...

Page 56: ...f the memo to delete share rename tag trim check its file information or set it as your phone ringtone MORE APPS CALCULATOR Press the Home Key Calculator to use the phone s convenient built in calculator for some basic as well as advanced mathematical equations NOTES To see more calculator options swipe left while holding the phone in portrait view or turn the phone to landscape view Tap to access...

Page 57: ...Press the Home Key File Manager Tap to find the file you need by category or tap or to browse folders and files on the phone storage or the microSDXC card Tap folders and files to access stored items Press and hold an item to access option icons such as Copy Move Share or Delete To copy or move an item navigate to a new location and tap PASTE Tap to create a new folder in the current directory TAS...

Page 58: ...oice Search Search for information with your voice YouTube Watch video clips from YouTube com or upload your own and share with the world GOOGLE PLAY STORE From the home screen tap Play Store You can buy or rent music books movies apps and download them to your phone NOTE The content you can access in the Google Play store depends on your region and your service provider BROWSING AND SEARCHING FOR...

Page 59: ...he phone remembers your password so you don t need to enter it the next time For this reason you should secure your phone to prevent others from using it without your permission MANAGING YOUR DOWNLOADED APPS After you ve downloaded and installed an app you can rate it view it in a list with your other downloaded apps configure it to update itself automatically and more VIEWING YOUR DOWNLOADED APPS...

Page 60: ...ds see Personalizing Turning System Sounds On Off or control notification display Display Brightness level Set the brightness of the display Adaptive brightness Automatically adjust screen brightness Wallpaper Select a background image or animation for the home screen and lock screen Sleep Set the length of time of inactivity before the screen turns off automatically Daydream Manage the Daydream f...

Page 61: ...he speech synthesis engine you want to use or change its settings Speech rate Select how quickly you want the synthesizer to speak Pitch Adjust the tone of spoken text Listen to an example Play a brief sample of the speech synthesizer using your current settings Default language status Check whether the text to speech output feature supports the current system language Pointer speed Select how fas...

Page 62: ...l data on your memory card and prepare it for use with your phone Battery Tap Battery saver You can turn battery saver on or off or configure it to turn on automatically in order to reduce battery use and improve battery life Use since last full charge Check the battery status and what has been using the battery NOTE You can tap an app or service to view its use details and adjust its settings in ...

Page 63: ...n lock Lock the screen with long press pattern PIN or password see Personalizing Protecting Your Phone With Screen Locks Owner info You can set text that will be displayed on the lock screen Smart Lock This feature keeps the phone unlocked when it is connected to trusted devices or at a trusted place It will also stay unlocked when it recognizes your face or voice or when it is in a familiar spot ...

Page 64: ...ng Your Phone With Screen Pinning Apps with usage access Turn on or off some apps access to your phone usage information Backup and Reset Back up my data Back up app data Wi Fi passwords and other settings to Google servers after you sign in to your Google account Backup account Back up data to a Gmail address Automatic restore Restore previously backed up settings and data when you reinstall an a...

Page 65: ...View phone status legal information and other information UPGRADING THE PHONE SOFTWARE There are several ways to upgrade your phone software 1 Use the online upgrade tool 2 Use the one press upgrade package offered by your mobile service provider 3 Use your PC to download an upgrade package to your microSDXC card and install it to your phone from the card NOTE Visit the ZTE official handset servic...

Page 66: ...nable to select certain features Your service provider does not support these features or you have not applied for services that provide these features Contact your service provider Problem Possible causes Possible solution Battery not charging The battery or battery charger is damaged Call Consumer Cellular customer support at 800 686 4460 The phone s temperature is below 32 F 0 C or higher than ...

Page 67: ...ked You have entered an incorrect PIN code three consecutive times Call Consumer Cellular customer support at 800 686 4460 Phone crashes reboots freezes or cannot be powered on Some third party software is not compatible with your phone Reset the phone to factory status Uninstall the software that may be causing the problem Upgrade the phone software TROUBLESHOOTING Don t make or receive handheld ...

Page 68: ...te radio frequency energy and if not installed and used in accordance with the instructions FOR YOUR SAFETY FCC RF EXPOSURE INFORMATION SAR This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the United States During SAR testing this device was set to transmit at its highest certified po...

Page 69: ...s may detect a buzzing humming or whining noise Some hearing devices are more immune than others to this interference noise and phones also vary in the amount of interference they generate The wireless telephone industry has developed ratings for some of their mobile phones to assist hearing device users in finding phones that may be compatible with their hearing devices Not all phones have been r...

Page 70: ...and regulations regarding the restrictions of using wireless devices while driving Operating Machinery Full attention must be given to operating machinery in order to reduce the risk of an accident PRODUCT HANDLING General Statement on Handling and Use You alone are responsible for how you use your phone and any consequences of its use You must always turn off your phone wherever the use of a phon...

Page 71: ... choking hazard Demagnetization To avoid the risk of demagnetization do not allow electronic devices or magnetic media to be close to your phone for a long time Electrostatic Discharge ESD Do not touch the SIM SD card s metal connectors Antenna Do not touch the antenna unnecessarily Normal Use Position When placing or receiving a phone call hold your phone to your ear with the bottom toward your m...

Page 72: ...al use ELECTRICAL SAFETY Accessories Use only approved accessories Do not connect with incompatible products or accessories Take care not to touch or allow metal objects such as coins or key rings to contact or short circuit the charging terminals Never puncture the surface of the phone with sharp objects Connection to Vehicles Seek professional advice when connecting a phone interface to the vehi...

Page 73: ...ompleted the USB IF compliance program RADIO FREQUENCY INTERFERENCE General Statement on Interference Care must be taken when using the phone in close proximity to personal medical devices such as pacemakers and hearing aids Please consult your doctor and the device manufacturers to determine if the operation of your phone may interfere with the operation of your medical devices Pacemakers Pacemak...

Page 74: ...ir contains chemicals or particles such as grain dust or metal powders Blasting Caps and Areas Power off your mobile phone or wireless device when in a blasting area or in areas with signs posted directing to power off two way radios or electronic devices to avoid interfering with blasting operations WARNING This product contains a chemical known to the State of California to cause cancer birth de...

Page 75: ...duct is guaranteed for a period of 12 months from the date of purchase In the unlikely event of a fault occurring during this period please contact the place of purchase Proof of purchase is required for any service or support needed during the guarantee period This guarantee will not apply to a fault caused by an accident or a similar incident or damage liquid ingress negligence abnormal usage no...

Page 76: ...148 NOTES ...

Page 77: ...gos are owned by the Bluetooth SIG Inc and any use of such trademarks by ZTE Corporation is under license Android is a trademark of Google Inc Wi Fi is a registered trademark of Wi Fi Alliance microSDXC logo is a trademark of SD 3C LLC Qualcomm and Snapdragon are trademarks of Qualcomm Incorporated registered in the United States and other countries Used with permission Other marks are the propert...

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