DOC-USR-0272-01
FSDI-1XA User’s Guide
82
- Try rebooting by disconnecting power.
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Problem: I do not see video in VLC. (RTP)
- One of the provided SDP files is required. Is the correct SDP file being used?
- H265(HEVC) video: use the SDP file entitled “z3-h265-he4k-dck.sdp”
- H264(AVC) video: use the SDP file entitled “z3-h264-he4k-dck.sdp”
- Is “Dest Port” set to 5004?
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Problem: I do not see video in VLC. (RTSP)
-Is the version of VLC version 2.1.5 or newer?
-Are all firewalls on the network turned off?
-Try connecting the PC directly to the camera without any routers, switches, etc.
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Problem: Video quality in VLC is poor (H.265/HEVC).
- Is the version of VLC 2.2.4 or newer for HEVC/H.265 decoding?
- Does your PC meet the requirements outlined in Section 9.1?
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Problem: Latency in VLC is too high.
- Is the network caching value in VLC set to 300ms? Refer to Section 5 for more information.