Yamaha PJP-MC24 Instruction Manual Download Page 82

Page: 82 / 92

Tro

les

oti

When you cannot hold a conference

Symptom



Cause



Solution

Cannot register
participant
information
(nothing is displayed
in the error history)

The participant’s ProjectPhone

is not configured to register to

the PJP-MC24. Or the server
address is not correct.

Make sure that the participant’s
ProjectPhone is set to recognize the
PJP-MC24 (LAN port) IP address as a
SIP server address.

There is a problem with the
network connecting the PJP-
MC24 to the participant’s
ProjectPhone.

•

Confirm that all network devices are

configured properly.

• Ping all connected network devices to

find the source of the error.

Cannot register
participant
information to the
Web interface.
(a 01 error is
displayed in the
error history)

The participant information has
not yet been entered into the
PJP-MC24.

Enter the participant information.

The authentication password is
incorrect.

Configure the ProjectPhone to use the

same password as the one set for
participants on the PJP-MC24 (passwords
are case sensitive).

Cannot register
participant
information to the
Web interface.
(a 0 error is
displayed in the
error history)

The SIP domain name is
incorrect.

Set the ProjectPhone’s SIP address to the
same value as the domain name in the
PJP-MC24

Basic Settings

(i.e. sip:

(location number)@(domain name)).

Cannot register
participant
information
to the Web interface.
(a 0 error is
displayed in the
error history)

The PJP-MC24 is in
maintenance mode.

The PJP-MC24 will not register new
information while in maintenance mode.
Click

Execute

next to

Switch to Normal

Mode

A conference
participant cannot
be reached

The participant’s ProjectPhone
is not on.

Check to make sure that the ProjectPhone
is plugged in and switched on.

The participant’s ProjectPhone
LAN cable is disconnected.

Properly connect the LAN cable.

The participant’s ProjectPhone

Remote Control

feature is not

activated.

Adjust the settings using the keys on the
ProjectPhone (page 47).

Summary of Contents for PJP-MC24

Page 1: ...nstruction Manual Thank you for purchasing Yamaha PJP MC24 Read this manual thoroughly in advance to correctly install and configure the PJP MC24 Be sure to observe the warnings and cautions in this manual and use the PJP MC24 safely Keep this manual in a safe place Multipoint Audio Control Unit POWER ALARM STATUS IN LAN CONFERENCE LINK DATA SPEED OUT IN AUDIO CONSOLE PROJECTPHONE 2 1 OUT INIT ...

Page 2: ... the plug If the plug should still fail to fit contact your electrician to replace your obsolete outlet Do not defeat the safety purpose of the polarized plug 13 Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them paying particular attention to cords at plugs convenience receptacles and the point wher...

Page 3: ... expressly approved by Yamaha may void your authority granted by the FCC to use the product 2 IMPORTANT When connecting this product to accessories and or another product use only high quality shielded cables Cable s supplied with this product MUST be used Follow all installation instructions Failure to follow instructions could void your FCC authorization to use this product in the USA 3 NOTE Thi...

Page 4: ... wall outlet 15 Be sure to read the Troubleshooting section on common operating errors before concluding that this unit is faulty 16 Before moving this unit turn the power off and disconnect the AC power plug from the wall outlet 17 Condensation will form when the surrounding temperature changes suddenly Disconnect the power cable from the outlet then leave the unit alone 18 When using the unit fo...

Page 5: ...nference Setting up a Conference Starting a Conference with a Reservation Starting a Conference without a Reservation Performing daily maintenance Performing device maintenance Fixing problems Troubleshooting Yamaha Customer Support Note This manual contains information about the fundamental features of this product See the built in Web interface help for more detailed information Use the web help...

Page 6: ... Setting the Date and Time 21 Setup 5 Configuring Network Settings 23 1 Set the LAN Port IPAddress of the PJP MC24 23 2 Specify a Default Gateway 25 3 Specify a DNS Server 27 4 Specify IPAddresses to be Checked with IP Keepalive 29 Setting up a Conference Configuration Flowchart 31 Setup 1 Setting the SIP Domain Name 33 Setup 2 Specifying Participant Information 35 Using a CSV File to ConfigureAll...

Page 7: ...ost Ad hoc Conference 66 Starting a Conference with One ProjectPhone Calling Other Project Phone 68 Performing Device Maintenance PJP MC24 Maintenance and Management Features 69 Utilizing Latest Functions Revision Upgrade 71 Changing Settings from the CONSOLE Port 74 Troubleshooting If you suspect a failure 77 Q1 When LEDs are off or blinking 78 Q2 When the Web Interface is Not Working 80 Q3 When ...

Page 8: ...ng this product set up the configuration based on the actual network that this product will be connected to Technical terms and understanding Users need to have extensive knowledge of networks and the Internet to use this product properly The manuals included with this product do not provide this knowledge For more information please refer to commercial guides and reference books Trademark acknowl...

Page 9: ...n this product is able to connect eight ProjectPhones By connecting two PJP MC24 units to each ProjectPhone up to 24 ProjectPhones can be connected for a voice conference with multiple participants Link function that supports conferences of varying scales The link function can be used to connect up to four PJP MC24 units When four PJP MC24 units are connected four conferences each with 24 particip...

Page 10: ...ts ProjectPhones The participants at each location can join in the conference immediately without bothering to operate their ProjectPhones The ad hoc conference function allows up to 10 participants to join a conference without a reservation to hold a casual conference where the participants can discuss the topics freely in an open space Audio port You can also connect an audio device to the audio...

Page 11: ...ndicator LED lighting patterns are listed below For more information see Q1 When LEDs are off or blinking page 78 On Off POWER LED The power is on The power is off or the product is not receiving power ALARM LED The product is experiencing an error of high priority The product is not experiencing an error of high priority STATUS LED There is a problem with the network The network is functioning no...

Page 12: ...al on an audio device or PC 4 AUDIO OUT terminal Connect this terminal to the line input terminal on an audio device or PC You can connect a commercial IC recorder to record voice during a conference 5 CONSOLE port Connect the RS 232C terminal serial connector on a PC if you want to change the settings of this product or when you forget your password For more information see Changing Settings from...

Page 13: ...er cord 3 Device name Indicates the product name 4 Serial number Indicates the serial number The serial number is used to identify and manage the product 5 MAC address Indicates the unique network ID number for this product s LAN port 4 3 5 1 2 13 Introduction ...

Page 14: ...network and turn the power on Page 16 Step 2 Accessing the Web interface Page 17 Step 3 Set passwords for the product Page 19 Step 4 Set the date and time Page 21 Step 5 Configure basic network settings Page 23 Configure conference participant settings register ProjectPhone information etc For more information see Configuration Flowchart Page 31 14 Getting Started ...

Page 15: ... a commercially available LAN cable select a STP Shielded Twisted Pair cable This is only applied when used in European region Network information Obtain or determine the following information prior to the installation of this product The administrator password set for this product IP address set for this product The LAN default gateway and DNS server IP address 15 Getting Started Getting Started ...

Page 16: ... PJP MC24 to an AC outlet 3 Flip the POWER switch on the PJP MC24 to ON to turn on the power After all of the LEDs turn on they will all go off except for the POWER LED 1 POWER ALARM STATUS IN LAN CONFERENCE LINK DATA SPEED OUT IN AUDIO CONSOLE PROJECTPHONE 2 1 OUT INIT ON POW ER OFF POWER OFF ON 2 3 16 Getting Started ...

Page 17: ...face you need to use a Web browser equivalent to Windows Internet Explorer 6 0 or later 1 Confirm that the product is on 2 Open a Web browser on the PC and click Open on the File menu 3 Enter http 192 168 100 101 using single byte alphanumerics and click OK The Web interface s user level main window opens If the Web interface s user level main window does not open see Q2 When the Web Interface is ...

Page 18: ...Click Administrator Pages The Connect to 192 168 100 101 window opens 5 Enter administrator in the User box and click OK You do not need to enter a password The Web interface s administrative main window opens 18 Getting Started ...

Page 19: ... login password For security reasons we recommend that you set a password Setting a password that must be entered for access to the product will make it more difficult for a third party to tamper with its settings 1 Click 2 Click 4 Click 3 Enter 19 Getting Started ...

Page 20: ...ndow opens 3 Enter the password in the Password box Each entered character is indicated with a 4 Click Apply The set password becomes active and a confirmation window opens 5 Click Close The Connect to 192 168 100 101 window opens 6 Enter administrator in the User box Enter the password you set in Step 3 in the Password box Then click OK The System Settings window appears again 20 Getting Started ...

Page 21: ...Step 4 Setting the Date and Time On the Clock Settings window you can set the date and time of the PJP MC24 5 Click 1 Click 2 Click 3 Enter 4 Select 21 Getting Started ...

Page 22: ... time Select the Adjust clock for daylight saving changes check box and then enter the daylight saving starting and ending times For more information click the help icon on the Clock Settings window Setting the time automatically You can set the time automatically using an Internet NTP Network Time Protocol server For more information click the help icon on the Clock Settings window Note The secur...

Page 23: ... Set an IP address and netmask that conform to the LAN Note The LAN port is factory set to an IP address of 192 168 100 101 24 Be sure to set the product to an IP address that is not already being used by another device on the LAN 3 Enter 4 Click 1 Click 2 Click 23 Getting Started ...

Page 24: ...ation bar The IP Settings page appears 2 Click Edit under LAN port The LAN Port Settings window opens 3 Enter the product IP address 4 Click Apply A confirmation window opens 5 Click Close You will return to the IP Settings page 24 Getting Started ...

Page 25: ...2 Specify a Default Gateway Specify the default gateway that the PJP MC24 will use 1 Click 3 Enter 4 Click 2 Click 25 Getting Started ...

Page 26: ...ick Edit under Default Gateway The Default Gateway Setting window opens 2 Click Specify 3 Enter the default gateway 4 Click Apply A confirmation window opens 5 Click Close You will return to the IP Settings page 26 Getting Started ...

Page 27: ...3 Specify a DNS Server Specify the DNS servers that the PJP MC24 will use You can set a maximum of four DNS servers 1 Click 3 Click 2 Enter 27 Getting Started ...

Page 28: ...ck Add under DNS Server The DNS Server Settings window opens 2 Enter the DNS server IP address in the IP Address box 3 Click Apply A confirmation window opens 4 Click Close You will return to the IP Settings page 28 Getting Started ...

Page 29: ... search for network errors by sending an ICMP Echo request at a specified time interval to the IP addresses you select here When the PJP MC24 detects a network error its front panel STATUS LED will light Tips You can also configure the product to send an error notification mail page 69 1 Click 2 Enter 3 Select 4 Click 29 Getting Started ...

Page 30: ...ary Transmit Interval You can specify the interval between ICMP Echo transmissions in seconds If the PJP MC24 receives an ICMP Echo Reply before the next Echo request transmission the address passes If no reply is received the address fails Transmit Count Sets the number of ICMP Echo request transmissions that will be sent If the PJP MC24 does not receive an ICMP Echo reply for the number of trans...

Page 31: ... for use Configure all devices Step 1 Set the SIP domain name for the PJP MC24 Page 33 Step 2 Specify participant information for the PJP MC24 Page 35 Step 3 Configuring ProjectPhones Page 43 Step 4 Confirming Settings Page 48 31 Setting up a Conference Setting up a Conference ...

Page 32: ...on password that you will use PJP MC24 setup information This information will be necessary when configuring the participants ProjectPhones IP address of the PJP MC24 page 23 The SIP domain name to be set in the PJP MC24 page 33 About location number limitations If a participant sets the PJP 50R to use zero as the PSTN public switched telephone network prefix then you will not be able to use locat...

Page 33: ... Domain Name Set the PJP MC24 s SIP domain name The SIP domain name is a group identifier that enables participants ProjectPhones to connect to the PJP MC24 2 Click 3 Click 1 Click 4 Select 5 Click 33 Setting up a Conference ...

Page 34: ... functions as a group identifier that enables participants ProjectPhones to connect to the PJP MC24 When assigning SIP addresses to participants ProjectPhones see page 45 use the SIP domain name specified here Tips Because the SIP domain name is not resolved by the DNS you can set it to any name that you like PJP NETWORK for example 5 Click Apply A confirmation window opens 6 Click Close The Syste...

Page 35: ...to edit the information and set the edited information to the PJP MC24 page 37 After you have registered participants you can also register participant groups Participant groups are useful for arranging participants according to the kinds of conferences that they participate in Participant groups can help you avoid making mistakes when selecting the participants for a particular conference 2 Click...

Page 36: ...ote Participant names cannot contain and 5 Select ProjectPhone in the Terminal Type box Note The Other SIP Terminal option is for future expansion 6 In Authentication specify whether or not the PJP MC24 will require authentication to answer participant requests Digest authentication Digest authentication is performed You must set a password No authentication Authentication is not performed Note Se...

Page 37: ...e you can configure participant information all at once by using a spreadsheet program such as Microsoft Excel If you want to use the Web interface to set individual participant information such as making minor adjustments to the information you have already set see page 35 2 Click 3 Click 5 Click 1 Click 37 Setting up a Conference ...

Page 38: ...nt Settings Management click Execute next to Output Settings to CSV File The Output Participant Settings to CSV File window opens 3 Right click Participant Settings CSV File and click Save Target As 4 Specify the filename and save location and then save the CSV file 5 Click Close You will return to the Participant Settings page 38 Setting up a Conference ...

Page 39: ... participating terminals is a PJP 50R see page 32 for special considerations that need to be made when choosing location number prefixes Do not surround location numbers with quotation marks when entering them in the Web interface 2 How the PJP MC24 handles blank spaces The spaces before and after character data are not recognized as data Spaces inside of quotation marks are recognized as data Spa...

Page 40: ...ocation numbers do not have to all have the same number of digits Column B Participant name Enter the participant name that is displayed in places such as the Participants page max 32 characters can be omitted Note Participant names cannot contain and Column C Terminal type Enter the type of terminal that is installed at the participant location pjp A ProjectPhone non pjp Reserved for future expan...

Page 41: ...24 and use it to configure participant information settings Note Please be aware that when you upload a CSV file it overwrites all participant information that was stored on the PJP MC24 Names of files to be uploaded should not contain 3 Click 5 Click 2 Click 1 Click 41 Setting up a Conference ...

Page 42: ...ipant information from the file that you selected in step 4 6 Click Close You will return to the Participant Settings window The participant information settings are now complete 7 Confirm that the CSV file s participant information is listed properly under Participants If it is displayed properly the participant information settings are complete Please proceed to Step 3 Changing ProjectPhones Set...

Page 43: ...s please see the ProjectPhone Setup Guide The following explanation gives examples of how the settings would be configured using the PJP 100H ProjectPhone If a participant is using a PJP 50R If you are using a PJP 50R and want to make calls directly to other ProjectPhones then you need to pay special attention to the PJP 50R dialing prefix settings You can use prefixes to identify the type of netw...

Page 44: ...p 2 Registering the settings of this unit PJP 50R in the ProjectPhone Basic Operation Guide Tips You can use a DHCP server instead of setting a fixed IP address This will not interfere with conferences in any way When you have finished entering the settings Confirm the settings and connection status on the ProjectPhone display For more details please see the ProjectPhone Basic Operation Guide 44 S...

Page 45: ...t s ProjectPhones so that they refer to the PJP MC24 as a SIP server You will need to know the PJP MC24 settings such as the SIP domain name so obtain this information before you start 3 Click 4 Click 8 Click 5 Enter 6 Enter 7 Enter 45 Setting up a Conference ...

Page 46: ...t using the PJP MC24 Participant Settings page 36 enter that password If No Authentication has been selected leave the password box blank 7 In the SIP Address box enter the ProjectPhone s SIP address in the following format sip location number PJP MC24 SIP domain name Location number The location number for the participant using the ProjectPhone page 36 SIP domain name The domain name set on page ...

Page 47: ...n control even when the remote control is enabled Cancel the ProjectPhone password if set To allow remote control follow these steps using the ProjectPhone keys 1 On the initial screen press the key The Menu screen appears 2 Press the or key and select Settings and then press the key The Settings menu screen appears 3 Press the or key and select General Settings and then press the key The General ...

Page 48: ...the Status column lists all participants as being Registered If a participant is listed as Not registered The PJP MC24 has not registered the participant Please review pages 33 to 47 and confirm that the ProjectPhone is configured properly and that the correct participant configuration information has been entered into the PJP MC24 Confirm that the participant s ProjectPhone is on Confirm that the...

Page 49: ...esh connection type and the cascade connection type The PJP MC24 schedules conferences manages participants and conference resources and constructs the conference network Once connection has been established between the participants they transfer audio data directly with each other without going through the PJP MC24 POWER ALARM STATUS IN LAN CONFERENCE LINK DATA SPEED OUT IN AUDIO CONSOLE PROJECTP...

Page 50: ...Start Time Scheduled Conference End Time Time Automatic Calling Participant and Topology Setup Conference in Session Extension 1 2 3 4 5 6 7 8 9 0 MIC MUTE VOL 1 2 3 4 5 6 7 8 9 0 MIC MUTE VOL ParticipantA Participant B Participant C Participant D Audio Signal Audio Signal Audio Signal Audio Signal Audio Signal Audio Signal POWER ALARM STATUS IN LAN CONFERENCE LINK DATA SPEED OUT IN AUDIO CONSOLE ...

Page 51: ...Conference To hold a conference you have to make a reservation by specifying the participant information and the conference date and time Reserving a Conference 2 Click 3 Click 4 Enter 5 Enter 6 Select 7 Click 1 Click 51 Starting a Conference with a Reservation ...

Page 52: ... conference name in the Name box You can enter up to 128 characters 5 Enter the conference number used to identify the conference in the Number box max 4 digits 6 Click Specify next to Date Time and enter the conference start time After confirming the conference date enter the conference start time to the nearest quarter hour Tips If you want to make a reservation for a recurring conference see Se...

Page 53: ...the list of individual participants Select or clear a participant group check box to select or deselect all of the participants in that group 9 Click Apply You will return to the Add Edit Conference Schedule window 8 Select 11 Select 12 Click 13 Select 14 Enter 15 Click 9 Click 10 Select 53 Starting a Conference with a Reservation ...

Page 54: ...displays a reservation graph with each day broken into units of 15 minutes Unreserved time slots are colored green while reserved time slots are colored red If you cannot reserve a conference because resources or participants are unavailable you can use this window to find out what the problem is and to search for open time slots 13 If necessary select a participant that you want at the center of ...

Page 55: ...can enter an ending day that is up to half a year after the first conference day 4 If necessary select dates that are exceptions and will not be reserved You can select up to 5 dates by using the following format YYYY MM DD example 2007 10 10 Tips To except six or more dates please adjust the ending date End Day for the recurring conference and make a new reservation for the later dates 5 Click Ap...

Page 56: ...will be deleted Note You cannot delete a reservation for an active conference To delete a repeating conference Repeating conference reservations can only be deleted from the Conference List page accessed by clicking Conference List on the main window If you delete a conference from the Top Page that is part of a repeating conference it will be added to the repeating conference s excepted days list...

Page 57: ...ojectPhone and connect its LAN cable so that it will be able to connect to the PJP MC24 Disconnect the ProjectPhone from all other terminals You can check the ProjectPhone display to see whether or not the ProjectPhone is connected to other terminals and whether or not it will be able to connect to the PJP MC24 Pre conference Conference Status page display The Participants list on the Conference S...

Page 58: ...wait for the PJP MC24 to establish a connection Conference Status page display after participants have been called The status of scheduled conference participants is listed as Inviting 3 Start the Conference Note The MIC MUTE is automatically switched on once connection has been established Before the conference starts use the MIC MUTE button to switch MIC MUTE off If a server is disconnected whil...

Page 59: ...art The Conference Status page appears 2 Click the Start button under Operation The Start Conference window opens 3 Select the conference duration and then click Start The PJP MC24 will begin conference preparation The PJP MC24 will finish preparing in about 10 seconds and will then start calling participants Note It may not be possible to start the selected conference using this method if another...

Page 60: ...tatus and conference reservation details Click Conference Status on the main window The Conference Status page appears Monitoring a conference in real time Click Monitor on the Conference Status page to open the Monitor Conference window Set the Refresh Interval and then click Start to begin monitoring the conference Click Conference information Participant information 60 Starting a Conference wit...

Page 61: ... Extend under Operation The Extend Conference window opens 2 Select the amount of time for which you want to extend the conference and then click Execute The conference time will be extended Note It may not be possible to extend the selected conference using this method if another conference is already in session 1 Click 2 Select 2 Click 61 Starting a Conference with a Reservation ...

Page 62: ...ax 10 You can add or remove participants as long as the number of participants stays at 10 or below Removing a server terminal may cause the clients connected to it to be disconnected The line will be connected automatically so please wait 1 On the Conference Status page page 60 click Edit under Schedule The Add Edit Conference Schedule window opens 2 Change the participants To add new participant...

Page 63: ...g a Conference Immediately Follow these steps on the Web interface 1 On the Conference Status page see page 60 click Terminate under Operation The Terminate Conference window opens 2 Click Execute The PJP MC24 will end the conference To ensure that they disconnect all participants should close their connections by pressing the ProjectPhone hang up button 1 Click 63 Starting a Conference with a Res...

Page 64: ...t Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Participant Pa...

Page 65: ...nts can join a conference given at any time and held in an open space where they can discuss freely Conference Started by One ProjectPhone Calling Other ProjectPhone If the PJP MC24 is used in an environment where a SIP server is implemented it is possible to dial other participants from a ProjectPhone Participant C Participant B 1 2 3 4 5 6 7 8 9 0 MIC MUTE VOL ParticipantA Participant I 1 2 3 4 ...

Page 66: ... Example Starting an ad hoc conference using conference number 3030 Dial jjjjlili If you hear a warning tone The conference number is already in use Specify a different conference number and dial again If you hear a busy tone The maximum number of simultaneous conferences may be currently in session Wait for a while and dial again Tips The prefix can also be changed in the Ad hoc Conference Settin...

Page 67: ...ing the steps listed under Reserving a Conference page 51 Enter the following information when you make the reservation Name Enter the conference name any name is fine Number Enter the conference number any number is fine Date Time Pick any future date and time Participants Specify the conference participants Type Select the conference type You do not need to configure any settings other than the ...

Page 68: ... used in an environment where a SIP server is implemented it is possible to dial other participants from a ProjectPhone Tips For more information on calls between ProjectPhones using a SIP server see Using a SIP Server in the ProjectPhone manual 68 Starting a Conference without a Reservation ...

Page 69: ...n the Web interface s main window to view the Call History of all calls that have been made using the PJP MC24 as a SIP server a maximum of 25 000 calls can be recorded You can view Call Date Time Caller number the location number that was dialed from Callee number the location number that was dialed to Call Duration and Call Status at the time a call ended You can also search for history items th...

Page 70: ...rent SYSLOG Output SYSLOG to File Saves the current SYSLOG file to a PC Delete SYSLOG Deletes all SYSLOGs recorded in the PJP MC24 History information management You can manage all history information conference history call history and error history Flash Memory Save Time You can set the time when the PJP MC24 will save its history information to the flash memory While the PJP MC24 is saving the ...

Page 71: ... of this product It is inhibited to upload or post this program in a website accessible by an unspecified number of the general public unless there is a permission from Yamaha 3 Production of duplicates You may not produce duplicates of this program unless when it is necessary for backing up purpose or for upgrading of more than one of this product 4 Inhibition of decompiling reverse engineering o...

Page 72: ... Click the following items in the Web interface System Information in the main window while logged in as an administrator 2 Obtain the latest firmware Access the ProjectPhone support page from a PC to obtain the latest firmware ProjectPhone support page http www yamaha co jp projectphone 3 Permit TFTP server access Permit the product to access the TFTP server on the TFTP Server Settings window Ope...

Page 73: ...PC where the product has been permitted to access the TFTP server previous page If you are using a Windows XP PC click Start click All Programs click Accessories and then select Command Prompt 2 Enter and execute the following command tftp i IP address of the product put File name exec i Entry example tftp i 192 168 100 101 put pjp_mc24 bin exec i The revision upgrade is started It takes several m...

Page 74: ...er of the PC serial port that you intend to connect to 1 Click My Computer on the Start menu 2 Click View System Information under System Tasks The System Properties window opens 3 Click the Hardware tab 4 Click Device Manager The Device Manager window opens 5 Click Ports COM LPT and confirm the Communications Port COMx number The COM port number is typically COM1 6 Close the Device Manager and Sy...

Page 75: ...to Programs Accessories Communications and click HyperTerminal The Connection Description window opens 2 Enter the connection name in the Name box You can enter any connection name 3 Select the CONSOLE port number that you identified in 2 Confirming the CONSOLE Port Number from Connect Using and click OK The COMx Properties window opens 4 Enter the following values Bits per second 9600 Data bits 8...

Page 76: ...ss the Enter key The Password box appears 6 Press the Enter key If a is displayed you can enter console commands 7 Type administrator and press the Enter key 8 When the Password box appears type the administrator password When appears you can change the settings of the PJP MC24 using console commands 9 Enter console commands to set desired items 10When all items have been set type save and then pr...

Page 77: ...e LAN port on If not refer to the next page Check the STATUS LED If it is on there is a connection problem See page 79 How to Fix Your Problem Refer to the help chapter that matches the situation most Q1 When LEDs are off or blinking next page Q2 When the Web Interface is Not Working page 80 Q3 When You Cannot Hold a Conference page 82 Q4 Other Problems page 83 If your problem was not solved Conta...

Page 78: ...d off Confirm that the PJP MC24 and the devices connected to it are on Even if a device is connected correctly to the LAN port the LAN LED will not light unless the connected device is turned on The PJP MC24 is not connected properly Remove all cords and then reinsert them making sure that they click into place The cable in use is not a LAN cable Make sure that you are not using an ISDN cable the ...

Page 79: ...nd the IP Keepalive settings are properly configured page 29 The STATUS LED lights if the PJP MC24 fails to connect to even one IP Keepalive recipient address There is a connection problem but the STATUS LED does not light IP Keepalive has not been set Configure the IP Keepalive settings page 29 The IP Keepalive function does not detect a connection problem Wait for a few minutes and check the STA...

Page 80: ...eature is enabled the following message will be displayed when you try to connect from an unauthorized host Error503 This server is available to members only I m sorry your host is not member When using remote control reconfigure the GUI Settings Connect to the PJP MC24 using a PC that has been granted access permission or change the access settings on the GUI Settings window The port number has b...

Page 81: ...Delete the username and then enter the password again or close the browser before accessing the Web interface again You cannot access the Web interface using the entered password Enter the administrator password The settings have returned to their previous configuration The Apply button was not clicked after configuration Be sure to save settings made on the Web interface by clicking the Apply but...

Page 82: ...is incorrect Configure the ProjectPhone to use the same password as the one set for participants on the PJP MC24 passwords are case sensitive Cannot register participant information to the Web interface a 403 error is displayed in the error history The SIP domain name is incorrect Set the ProjectPhone s SIP address to the same value as the domain name in the PJP MC24 Basic Settings i e sip locatio...

Page 83: ... Ping the NTP server to confirm that it is functioning The route to the registered NTP server has not been configured Check the provider and route settings An incorrect time is displayed The time zone is not set properly Set the time zone according to the PJP MC24 location Cannot log in on CONSOLE Port You are using a straight serial cable Use a cross serial cable The serial port settings are inco...

Page 84: ...overing initial settings please keep in mind the following All communications will be interrupted when the recovering initial settings is finished All settings with initial values will return to those values All registered addresses will be deleted Non volatile memory will be overwritten The process is irreversible You cannot undo the initialization Initializing on the Web interface You can initia...

Page 85: ...PJP MC24 using the emergency password and reset the passwords 1 Perform steps 1 to 7 under 4 Log In page 76 2 When the Password box appears enter the emergency password 3 Enter a command appropriate for the type of the password you want to reset If you forgot the administrator password type administrator password and press the Enter key If you forgot the login password type login password and pres...

Page 86: ...blem You can view the log and configuration information using the following method 1 Open a PC Web browser and click Open on the File menu The Open dialog box opens 2 Type http 192 168 100 101 using single byte alphanumerics and then click OK The Web interface s user level main window opens 3 Click Administrator Pages The Web interface s administrative main window opens 4 Click Maintenance 5 Click...

Page 87: ...ting Connector RJ 45 MAC address Written on the PJP MC24 label Polarity straight or cross auto detection Serial interface DTE fixed cross cable for PC connection Number of Ports 1 Asynchronous serial RS 232C Connector D sub 9 pin Bits per second 9600 bps Data bit length 8 bits Parity check None Stop bits 1 bit Flow control Software Xon Xoff Audio input output interface Stereo analog inputs outputs...

Page 88: ...nother party please be sure to include the manuals and instructions The saved configuration data contains registered participant IDs and passwords call information and other important information If you hand over or dispose of the PJP MC24 without initializing it its data could be abused by a third party For instructions on how to initialize the PJP MC24 see Initializing the PJP MC24 page 84 ...

Page 89: ...nference 57 When you cannot hold a conference 82 CONFERENCE LED 11 Conference Status 60 config 70 86 configuration information config 70 86 Connection 16 CONSOLE port 12 74 85 CSV File 37 42 Customer Support 86 D DSU switch 13 E Error History 69 H History 69 Call History 69 Error History 69 History information 69 I Initialization 84 INIT switch 12 84 Internet Explorer 17 IP address Specifying the ...

Page 90: ...cation password of each participant 36 46 PJP 100H and PJP 50R settings ProjectPhone Power connector 13 Power cord 13 POWER LED 11 ProjectPhone 43 R Recurring conference 55 Revision upgrade 71 S Setting file 70 86 Setting operations using the web browser 17 Setting participants 35 Settings PJP MC24 settings 17 32 Setting a participant s ProjectPhones 43 SIP domain name 34 46 Specifications 87 STAT...

Page 91: ...H So z o o Oddzial w Polsce THE NETHERLANDS BELGIUM LUXEMBOURG Yamaha Music Central Europe GmbH Branch Benelux FRANCE Yamaha Musique France ITALY Yamaha Musica Italia S P A SPAIN PORTUGAL Yamaha Musica Iberica S A SWEDEN FINLAND NORWAY ICELAND Yamaha Scandinavia AB DENMARK YS Copenhagen Liaison Office OTHER EUROPEAN COUNTRIES Yamaha Music Central Europe GmbH Yamaha Corporation Asia Pacific Music M...

Page 92: ...850 This owner s manual is based on the latest version of the firmware as of December 2007 The functions and specifications could be possibly added or changed by a firmware update Visit the PJP website to obtain the latest firmware and manuals PJP website http www yamaha co jp english product projectphone As of December 2007 ...

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