Xerox WorkCentre Pro 423, Service Manual

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03/02 2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428 2-59 CHAPTER 2 TROUBLESHOOTING
Chain-
Link
Description LCD display Job log Corrective Action
016-766
SMTP server file system
problem Error resolved
(***-***) SMTP
server file
system error
016-767
Invalid E-mail destination
address Error resolved
(***-***) Invalid E-
mail
destination
address
016-768
Invalid source address Error resolved
(***-***) Invalid
source
address
016-769
SMTP server not supporting
DSN Error resolved
(***-***) No DSN
support by
SMTP
server
016-770
HD found short of space
during job template
processing Error resolved
(***-***) Short of
hard disk
area Not needed
016-771
Scan data repository
address not soluble Error resolved
(***-***) Scan data
storage
address
error Not needed
016-772
Scan data repository
address not soluble Error resolved
(***-***) Scan data
storage
address
error Not needed
016-773
Local IP address error Error resolved
(***-***) IP address
error Not needed
016-774
HD found full during
conversion from JBIG
compressed image format
into MH compressed format
by S-Formatter Error resolved
(***-***) Short of
hard disk
area Not needed
016-775
HDD found short of space
during image conversion by
S-Formatter Error resolved
(***-***) Short of
hard disk
area Not needed
016-776
Error other than by HDD
access during image
conversion by S-Formatter Error resolved
(***-***) Image
conversion
error Not needed
016-777
HDD access error during
image conversion by S-
Formatter Error resolved
(***-***) Hard disk
error Not needed
Chain-
Link
Description LCD display Job log Corrective Action
016-781
Unable to connect server for
file transfer by Scan to
Server Error resolved
(***-***) Server
connection
failure 1. Set the subnet
mask and gateway
of the main unit
correctly.
2. Check by ping
that M/C can be
seen from the
destination server.
3. Check ftp
connection from a
Win95 or UNIX
machine to the
destination server.
016-782
Unable to log in to server for
file transfer by Scan to
Server Error resolved
(***-***) Server log in
error
1. Set a login name and a
password for the
destination server.
2. Set the attribute in
the job template file
correctly.
3. Set the same
account as the
above from a client
PC into the
resources by CW.
016-783
Specified path not found for
file transfer by Scan to
Server Error resolved
(***-***) Server path
specification
error Set the attribute in
the job template file
correctly.
016-784
Unable to write server for
file transfer by Scan to
Server Error resolved
(***-***) Server write
error 1. Check the right to
write the server
directory.
2. Create space on
the server disk.
016-785
Server file system full during
file transfer by Scan to
Server Error resolved
(***-***) Short of
server hard
disk area 1. Check the right to
write the server
directory
2. Create space on
the server disk.