Xerox WorkCentre Pro 423, Service Manual

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WorkCentre Pro 423/428 2-24 CHAPTER 2 TROUBLESHOOTING
03/02 2.3 Level 2 Troubleshooting
2.3.1.5 K Code List
K Code Internal
Code
Error Description Corrective Action
K0-00 086E Facility rejection (ISDN) Check line contract.
K0-00 0878 QOS unavailable (ISDN) Check line contract.
K0-00 0879 No contract for requested
facility (ISDN) Check line contract.
K0-00 087A Transmission capacity not
permitted (ISDN) Check line contract.
K0-00 087B Transmission capacity not
permitted (ISDN) Retry.
K0-00 087C Other services or options
unavailable (ISDN) Check line contract.
K0-00 087D Unprovided transmission
capacity selected (ISDN) Check line contract.
K0-00 087E Unprovided channel types
selected (ISDN) Check line contract.
K0-00 087F Unprovided facility requested
(ISDN) Check line contract.
K0-00 0880 Only limited digital info.
forward capacity available
(ISDN) Check line contract.
K0-00 0881 Other services or options not
provided (ISDN) Check line contract.
K0-03 0860 Missing number (ISDN) Retry.
K0-03 0861 No route to selected network
(ISDN) Retry.
K0-03 0862 No route remote terminal
(ISDN) Retry.
K0-03 0864 Not used (Termination at
call-set channel) (ISDN) Check network and line.
K0-03 0865 Not used (Normal
disconnection) (ISDN) Check network and line.
K0-03 086A Subscriber No. of remote
terminal changed (ISDN) Check remote terminal.
K0-03 086B Not used (Recovery of
unselected user from
disconnection) (ISDN) Check network and line.
K Code Internal
Code
Error Description Corrective Action
K0-03 086D Invalid number format
(incomplete number) (ISDN) Retry.
K0-03 086F Not used (Response to
status query) Check network and line.
K0-03 0875 Access info. abandoned
(ISDN) Retry.
K0-03 0884 Selected Interrupt Call ID
No. not used (ISDN) Retry.
K0-03 0885 Interrupt Call ID No. in use
(ISDN) Retry.
K0-03 0886 No interrupt call (ISDN) Retry.
K0-03 0887 Selected interrupt call
disconnection recovered
(ISDN) Retry.
K0-03 0888 Mismatched terminal
properties (ISDN) Check remote terminal.
K0-03 0889 Invalid relay network
selected (ISDN) Retry.
K0-05 0020 Memory full (insufficient job
memory capacity or too
many relay broadcast send
destinations) Delete files. Check/replace M/F
MAIN PWB and DRAM.
K0-05 0021 Line overflow (job lines
exceeded 65535 in number)
ERR_LINEOVER User interruption
K0-05 0022
Max. number of jobs
exceeded
ERR_PAGEOVER
User interruption
K0-05 0023 Memory full is detected
without storing one page in
memory. (insufficient job
memory capacity or too
many relay broadcast send
destinations)
ERR_MFULL_NOPAGE
Delete files.
Check/replace M/F MAIN PWB and
DRAM.
K0-05 0024 Work memory overflowed
while storing. Try operation again after selecting
lower image quality.