03/02
2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428
2-51
CHAPTER 2 TROUBLESHOOTING
X Code
Internal
Code
Error Description
Corrective Action
X2-60
0225
At ECM transmission, EOR-Q
was transmitted.
Check the remote terminal/line.
Check/replace M/F MAIN PWB.
X2-60
052E
EOR-Q transmission
Retry. Check the line. Replace
MAIN (Modem).
X2-61
0226
At ECM receive, EOR-Q was
received.
Check the remote terminal/line.
Check/replace M/F MAIN PWB.
X2-61
0530
EOR receive
Retry. Check the remote terminal/
line. Replace MAIN (Modem).
X2-62
052F
In ECM, Illegal Frame was
received.
Retry. Check the remote terminal/
line. Replace MAIN (Modem).
X2-63
0531
CTC / EOR re-send over
Retry. Check the remote terminal/
line. Replace MAIN (Modem).
X2-65
0534
In ECM, timeout between frames
Retry. Check the remote terminal/
line.
X2-66
053C
PIN receive (EOR exclusive)
Check the remote terminal/line.
X2-67
053A
The bust status of the receive
terminal wasn’t cleared within spec.
time.
Retry. Check the remote terminal/
line.
X2-70
057B
DTMF I/F time out. The proper
operation wasn’t executed within
spec. time.
Operate properly. Check/replace
MAIN (Modem) and NCU.
X2-71
0251
Communication was stopped
because Invalid Procedure signal
had been received.
Confirm to the remote terminal.
Check the line.
X2-72
0252
Communication was stopped
because Command Reject signal
had been received.
Confirm to the remote terminal.
Check the line.
X2-73
0250
Communication was stopped by
output of Command Reject
signal.
Confirm to the remote terminal.
Check the line.
X2-75
051D
V.8 error
Check the remote terminal/line.
X2-75
053E
HDLC frame send error
Retry. Replace MAIN (Modem).
X3-00
0919
(G4): Data link can’t be set up.
Check the remote terminal/line.
Check/replace G4M PWB.
X Code
Internal
Code
Error Description
Corrective Action
X3-00
091A
(G4): Frame requiring response was
transmitted N2 times, but no response
was made.
Check the remote terminal/line.
Check/replace G4M PWB.
X3-00
091B
(G4): Flag can’t be received for 4
or more sec.
Check the remote terminal/line.
Check/replace G4M PWB.
X3-10
0930
(G4): A Disconnection Request
packet was received from the
remote terminal.
Check the remote terminal.
X3-11
0932
(G4): At P-P connection, Facility
Error was received.
Check the remote terminal.
X3-12
0931
(G4): At P-P connection, Remote
Busy was received.
Check the remote terminal.
X3-12
0933
(G4): At P-P connection, Remote
Error was made.
Check the remote terminal.
X3-12
0934
(G4): Data link failure
Check the remote terminal/line.
Check/replace G4M PWB.
X3-12
0935
(G4): Network failure
Check the remote terminal.
X3-12
0936
(G4): An unexpected restart
packet was received.
Check the remote terminal.
X3-12
0937
(G4): Data link connection is
impossible.
Check the line. Check/replace
G4M PWB.
X3-12
0938
(G4): Other network errors
Check the remote terminal/line.
Check/replace G4M PWB.
X3-12
0939
(G4): Network-used timer time
out
Check the remote terminal/line.
Check/replace G4M PWB.
X3-20
0948
(G4): Transport-used timer time
out
Check/replace G4M PWB.
X3-20
0949
(G4): TPDU Size Error
Check the remote terminal/line.
Check/replace G4M PWB.
X3-20
094A
(G4): T0.1 timeout error
Check the remote terminal/line.
Check/replace G4M PWB.
X3-20
094B
(G4): TPDU reception error
Check the remote terminal/line.
Check/replace G4M PWB.
X3-20
094C
(G4)T.X1 timeout error
Check the remote terminal/line.
Check/replace G4M PWB.
Summary of Contents for WorkCentre Pro 423
Page 2: ......
Page 3: ...WorkCentre Pro 423 428 6HUYLFH 0DQXDO...
Page 6: ......
Page 8: ......
Page 9: ...INTRODUCTION...
Page 10: ......
Page 24: ...WorkCentre 423 428 03 02 INTRODUCTION 14 7 Translation of Warnings...
Page 25: ...CHAPTER 1 SERVICE CALL PROCEDURE...
Page 26: ......
Page 28: ...WorkCentre Pro 423 428 1 2 CHAPTER 1 SERVICE CALL PROCEDURE 03 02 1 1 Trimming...
Page 31: ...CHAPTER 2 TROUBLESHOOTING...
Page 32: ......
Page 76: ...WorkCentre Pro 423 428 2 44 CHAPTER 2 TROUBLESHOOTING 03 02 2 3 Level 2 Troubleshooting...
Page 243: ...CHAPTER 3 IMAGE QUALITY TROUBLESHOOTING...
Page 244: ......
Page 273: ...CHAPTER 4 DISASSEMBLY ASSEMBLY AND ADJUSTMENT...
Page 274: ......
Page 329: ...CHAPTER 5 PARTS LIST...
Page 330: ......
Page 415: ...03 02 5 2 Parts List WorkCentre Pro 423 428 5 85 CHAPTER 5 PARTS LIST...
Page 416: ...CHAPTER 6 GENERAL...
Page 417: ......
Page 456: ...CHAPTER 7 ELECTRICAL WIRING DIAGRAMS...
Page 457: ......
Page 476: ...CHAPTER 8 ACCESSORIES...
Page 477: ......
Page 535: ...WorkCentre Pro 423 428 8 58 CHAPTER 8 ACCESSORIES 03 02 8 22 Stamp Kit Red...
Page 536: ...CHAPTER 9 BSD Block Schematic Diagram...
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