Xerox WorkCentre Pro 423, Service Manual

Page: 42 / 619

WorkCentre Pro 423/428 2-10 CHAPTER 2 TROUBLESHOOTING
03/02 2.3 Level 2 Troubleshooting
Status
Code
Status Description Corrective
Action
Ref.
BSD
F4-36
(4F4C) JAM at Finisher
TIMING SNR TIMING SENSOR Paper
remaining on Remove paper. 12.6
F4-41
(4F4D) JAM at Finisher
EXIT SNR EXIT SENSOR ON even
after paper ejection Remove paper. 12.4,12
.7
F4-42
(4F4E) JAM at Finisher
EXIT SNR EXIT SENSOR not ON
within specified time Remove paper. 12.4,12
.7
F4-46
(4F4F) JAM at Finisher
EXIT SNR Paper remaining on EXIT
SENSOR Remove paper. 12.7
F7-1
(4F71) FINISHER
Interlock Open COMPILER PATH COVER
(top) or COMPILER PATH
COVER (lower) is open Close the COVER. 12.2
F7-2
(4F72) FINISHER
Interlock Open STAPLER COVER is open
at COMPILER Close the Cover. 12.1
F7-3
(4F73) FINISHER
Interlock Open COMPILER TOP COVER is
open Close the Cover. 12.2
F8-1
(4F81) FINISHER
Interlock Open FIN SHER Interlock is open Close the Cover. 12.2
J1-2
(4B12) No toner There is no toner. Replace Drum/
Cartridge, then
POWER
OFF/ON 9.2
J3-1
(4B31) Drum/Cartridge
installation
defect Drum/Cartridge installation
defect Extract and
insert
Drum/Cartridge 9.1
J6-1
(4B61) CRU life CRU End of life Replace Drum/
Cartridge, then
POWER
OFF/ON 9.1
J8-1
(4B81) CRUM Access
Error ID number mismatch Replace Drum/
Cartridge, then
POWER
OFF/ON 9.1
J8-3
(4B83) CRUM Access
Error Data read/write error Replace Drum/
Cartridge, then
POWER
OFF/ON 9.1
Status
Code
Status Description Corrective
Action
Ref.
BSD
J8-4
(4B84) CRUM Access
Error ACK not received more than
five times Replace Drum/
Cartridge, then
POWER
OFF/ON 9.1
L6-1
(49A1) No Related
Product Key counter not present Set key counter. 3.2C