Xerox WorkCentre Pro 423, Service Manual

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03/02 2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428 2-25 CHAPTER 2 TROUBLESHOOTING
K Code Internal
Code
Error Description Corrective Action
K0-05 0025 Work memory overflowed
without completing a page
while storing Try operation again after selecting
lower image quality.
K0-05 0026 Work memory overflowed
while sending. Delete files. Retry.
K0-05 0027 Work memory overflowed
while receiving Delete files. Retry.
K0-05 0227
Send job detected Memory
full. (insufficient job memory
capacity) Delete files. Recover residual
memory capacity.
K0-05 0254 No operator interruption with
communication size fall back
alarm Operating error
K0-05 0255 No operator interruption with
communication resolution fall
back alarm Operating error
K0-05 0272 Forward job is aborted due
to memory full. Check memory capacity.
K0-05 02A4 Work memory overflowed
when M/C was
communicating Delete files. Retry.
K0-07 0258 Unlimited loop detected at
remote multi-relay send. Operating error
K0-08 02F0 Memory full when response
file closed. Delete files and restore the rest of
memory.
K5-03 00A1 Job activated with activating
requirements unsatisfied Check local functions-activating
requirements. Activate again.
K5-03 00A2 No resource could be
secured. Check operating requirements.
K5-03 00A4 Request issued when LAN
Message display conditions
are not satisfied Check LAN Message display
conditions.
K5-03 00A5 Selected functions are
restrained by system data. Check system data restraining
functions.
K5-04 00A0 Wrong job-requesting
parameter Check host’s job-requesting
parameter
K Code Internal
Code
Error Description Corrective Action
K5-05 00A3 Host-activated job
terminated by stop command
from panel Normal processing
K5-06 0270 Job timeout because host
disk did not execute next
processing or issue
command within specified
time Check host connection or status.
K5-07 0256
Abnormal return value of
host DTMF related function Check/replace M/F MAIN PWB and
MMB.
K5-08 0028 Work memory overflowed
while sending to host. Delete files. Retry.
K5-08 0029 Work memory overflowed
while receiving from host. Delete files. Retry.
K5-08 0257 Buffer became full for host
DTMF. Check host.
K5-08 0275 Work memory overflowed
while sending to host. Delete files. Retry.
K5-09 002A Non-rotatable document
detected despite rotation
instruction ERR_ROT_NG Remove rotation instruction and try
again
K5-20 0620 Other error (At job Template
polling lock response, Job
Template detail information
response, Job Template
information update end
request, and channel abort
request) Stop command from client or
unclassified error
K5-21 0621 Updating Job Template (At
Job Template polling lock
response)
Operator waits until the end of Job
Template update.
K5-22 0622 Unable to connect Job
Template pool server (At
request for the end of Job
Template information
update)
Check connection to network.
(Perform a ping test between the
Job Template pool server and M/C.
Check the Job Template pool
server address set in P-ESS.)