Solutions
Symptoms
Adjust the lighten/darken setting.
Image is too light or too dark.
For best results, select Black & White output.
Image quality is poor when scanning color original
documents.
Fax Problems
Note
If the printer cannot send and receive faxes, make sure that you are connected to an approved analog
telephone line. The fax cannot send or receive when connected to a digital phone line.
If you cannot send or receive faxes correctly, refer to the following tables.
Problems Sending Faxes
Solutions
Causes
Symptoms
Use the document glass to send the
fax.
The document is too thick, too thin,
or too small.
The document is not scanned using
the document feeder.
Adjust the document feeder guides
to fit the width of the document.
The document feeder guides are not
adjusted to the width of the docu-
ment.
The document is scanned at an
angle.
Position the document correctly.
The document is positioned incor-
rectly.
The fax received by the recipient is
blurry.
Clean the document glass.
The document glass is dirty.
Adjust the resolution.
The text in the document is too light.
Verify that the telephone line is
working, then send the fax again.
There is a problem with the tele-
phone connection.
Make a copy to verify that your
printer is operating correctly. If the
copy was printed correctly, have the
recipient verify the condition of the
receiving fax machine.
There is a problem with the fax ma-
chine of the caller.
The document was loaded incor-
rectly.
The fax received by the recipient is
blank.
• Document feeder: Place the origin-
al document face up.
• Document glass: Place the origin-
al document face down.
Xerox
®
VersaLink
®
B605/B615 Multifunction Printer
8-26
User Guide
Troubleshooting
Summary of Contents for VersaLink B615
Page 1: ...Xerox VersaLink B605 B615 Multifunction Printer User Guide Version 1 0 May 2017 702P05550...
Page 14: ...Xerox VersaLink B605 B615 Multifunction Printer xii User Guide Table of Contents...
Page 92: ...Xerox VersaLink B605 B615 Multifunction Printer 4 40 User Guide Xerox Apps...
Page 110: ...Xerox VersaLink B605 B615 Multifunction Printer 5 18 User Guide Printing...
Page 184: ...Xerox VersaLink B605 B615 Multifunction Printer 8 30 User Guide Troubleshooting...
Page 208: ...Xerox VersaLink B605 B615 Multifunction Printer B 14 User Guide Regulatory Information...
Page 212: ...Xerox VersaLink B605 B615 Multifunction Printer C 4 User Guide Recycling and Disposal...
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