Xerox VersaLink B615, User Manual

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Troubleshooting Paper Jams
Multiple Sheets Pulled Together
Solutions Probable Causes
Remove some of the paper. Do not load paper past MAX
fill line. The paper tray is too full.
Remove the paper, align the edges, and then reload it. The edges of the paper are not even.
Remove the paper from the tray. Load new, dry paper
parer into the tray.. The paper is moist from humidity.
Load a new ream of paper. Too much static electricity is present.
Use only Xerox
®
-approved paper. For more information,
refer to Supported Paper .
Using unsupported paper.
With a clean, lint-free cloth moistened with water, wipe
the feed rollers until they are clean. For more informa-
tion, refer to
Cleaning The Printer .
The feed rollers are dirty.
Paper Misfeeds
Solutions Probable Causes
The paper is not correctly positioned in the tray.
• Remove the misfed paper and reposition it properly
in the tray.
• Adjust the paper guides in the tray to match the size
of the paper.
Remove some of the paper. Do not load paper past the
fill line. The paper tray is too full.
Adjust the paper guides in the tray to match the size of
the paper. The paper guides are not correctly adjusted to the paper
size.
Remove the paper, smooth it out, and reload it. If it still
misfeeds, do not use that paper. The tray contains warped or wrinkled paper.
Remove the moist paper and replace it with new, dry
paper. The paper is moist from humidity.
Use only Xerox approved paper. For more information,
refer to
Supported Paper .
Using paper of the wrong size, thickness, or type.
With a clean, lint-free cloth moistened with water, wipe
the feed rollers until they are clean. For more informa-
tion, refer to
Cleaning The Printer .
The feed rollers are dirty.
Xerox ® VersaLink ® B605/B615 Multifunction Printer 8-18
User Guide
Troubleshooting