Xerox Phaser 6360, Service Manual

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Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-87
Error Messages and Codes
Image Density Failure
The engine detected a low-density image condition.
Applicable Status Code:
Code 77: Low Density Failure
Initial Actions:
■
Ensure the Transfer Roller and surrounding area is free of waste toner.
■ Clean the CTD (ADC) Sensor.
■
Cycle the printer's power.
■ If the problem persists follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■
Transfer Roller, PL5.1.4
■
CTD (ADC) Sensor PL5.2.19
■
Engine Control Board PL9.1.16
■
FSR/ADC Harness PL5.2.28
■
Print Engine Map 2 - P/J Locator (page 10-6)
■
Print Engine Xerographics (1/2) (page 10-24)
■
Print Engine Xerographics (2/2) (page 10-25)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Clean the CTD (ADC) Sensor.
Does the error persist? Go to Step 2. Complete
2 Check the following for evidence of
fault or damage:
Transfer Roller Assembly, PL5.1.4
CTD (ADC) Sensor, PL5.2.19 Replace any
damaged parts. Go to Step 3.
3 Check the CTD (ADC) Sensor
connector.
Is P/J136 connected to the harness? Go to Step 4. Reseat the
connector to the
sensor.
4 Replace the CTD (ADC) Sensor.
Does the error persist? Go to Step 5. Complete
5 Check all pins on the FSR/ADC
Harness PL5.2.28 for continuity.
1. Disconnect P/J36 and P/J136
2. Check continuity between J36 <=>
J136 Replace the
Engine Control
Board
(page 8-106) Replace the FSR/
ADC Harness.