Xerox Phaser 6360, Service Manual, Page: 153 / 564

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-53
Error Messages and Codes
Non-Xerox Imaging Unit
An Imaging Unit CRUM I.D. error indicates that a non-Xerox Imaging Unit is
installed.
Applicable Status Code:
Code 95 : CRUM I.D. error.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■
Imaging Unit, PL6.1.1
■
CRUM Board, PL7.1.4
■
PHD2 Harness, PL7.1.7
■
FAN/PHD/MOT Harness,
PL10.1.9
■
Print Engine Map 2 - P/J Locator (page 10-6)
■
Print Engine Map 3 - P/J Locator (page 10-7)
■
Print Engine Laser Unit Wiring (page 10-23)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the Imaging Unit part number.
Is the Imaging Unit a genuine Xerox
Phaser part? Go to Step 2. Replace the
Imaging Unit.
2
Check the Imaging Unit for damage.
Is the Imaging Unit damaged? Replace the
Imaging Unit
(page 8-7). Go to Step 4.
3
Replace the Imaging Unit.
Does the error persist? Go to Step 5. Complete
4
Check the CRUM connection.
Is P/J710 connected to the harness? Go to Step 3. Connect the
CRUM
5
Check all pins on the PHD2 Harness
PL7.1.7 for continuity.
1. Disconnect P/J710 and P/J484.
2. Check continuity between J710 <=>
J484.
Go to Step 4. Replace the
PHD2 Harness.
6
Check all pins on the FAN/PHD/MOT
Harness PL10.1.9 for continuity.
1. Disconnect P/J48 and P/J484.
2. Check continuity between
J48<=>P484.
Go to Step 5. Replace the
FAN/PHD/MOT
Harness.
7
Replace the Imaging Unit.
Does the error persist? Replace the
Engine Control
Board
(page 8-106). Complete