Xerox Phaser 6115 MFP, Service Manual

Page: 120 / 532

3-18 Phaser 6115MFP Multifunction Product Service Manual
Error Codes and Messages
14H Second Image Transfer Pressure/Retraction Failure
Incorrect image transfer due to faulty pressure or retraction process.
Applicable Status Code
04H: Faulty image transfer
Initial Actions
■
Power down then reboot the system.
■
Run a test print page.
Warning
To avoid the potential of electric shock, ensure the power to the printer is
off and the power cord is disconnected from the wall outlet prior to
performing each step of the following troubleshooting procedure.
Troubleshooting Procedure Table
Step Action and Questions Yes No
1
Check the connectors P/J3, P/J19, and P/
J20 between the Laser Unit and both the
Engine Control Board and the Image
Processor (IP) board for proper
connection.
Are the connectors seated properly? Go to Step 2. Reseat the
connectors. If
the problem
persists, go to
Step 2.
2
Replace the Laser Unit (page 8-15).
Does the problem persist? Go to Step 3. Complete.
3
Replace the Image Processor Board
(page 8-55).
Does the problem persist? Go to Step 4. Complete
4
Replace the Engine Control Board
(page 8-57). Complete.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■
Cleaning Blade Solenoid,
PL4.11.2
■
Main Motor, PL4.12.1
■
Engine Control Board,
PL4.19.15
■
Transfer Belt Unit, PL4.15.5
■
Print Engine Board Plug/Jack Designators
(page 10-3)
■
Engine Control Board to Solenoid and Sensor
Wiring (page 10-13)
■
Engine Control Board to Motor Wiring
(page 10-15)