Xerox Phaser 6115 MFP, Service Manual

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5-16 Phaser 6115MFP Multifunction Product Service Manual
Print-Quality Troubleshooting
Image Processing System
White or Colored Lines and Bands in Feed Direction
Vertical lines or bands in the copy indicate problems in the feed direction.
Initial Actions
■
Verify the media used is supported by this printer.
■
Verify the media settings are correct at the Control Panel.
3 Reseat all connectors and
cables between the scanner
and image processing
board, and then make
another copy.
Does the defect still occur? Replace the Scanner
Unit (page 8-25). Complete.
Troubleshooting Reference Table
Applicable Parts Example Print
■
Imaging Unit,
PL4.15.9
■
Transfer Belt
Unit, PL4.15.5
■
Fusing Unit,
PL4.18.12
■
Laser Unit,
PL4.14.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Inspect the Imaging Unit.
Are there scratches on the
photo conductor surface? Replace the Imaging
Unit (page 8-13). Go to Step 2.
2
Is the outside of the surface
dirty? Carefully clean the
surface. If the problem
persists, go to Step 3. Go to Step 3.
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No
Ve r tical S t r ipe s
Ch r y s a n them u m x mo r ifoli u m
Ve r tical Bla n k Li n e s
Ch r y s a n them u m x mo r ifoli u m