Xerox 2101, User Manual, Page: 356 / 444

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oubleshooting
9.2
Clearing Paper Jams
Once a paper jam is detected, the machine will stop and an error message is displayed. Follow the instructions
displayed to remove the jammed paper.
Remove the jammed paper gently to avoid tearing it. Even if the paper tears while you are removing it from the
machine, ensure that you discard all the torn pieces.
When this is done and the paper jam message still remains, follow the instructions on the display to check for
paper jams at other locations.
After clearing all the paper jams, the message, “Press Start to continue the job (Or press C button to cancel the
job)” is displayed.
Press the Start button to begin copying from where you left off prior to the jam.
Press the C button if you wish to cancel the copy job.
When removing jammed paper, make sure that no torn pieces of paper are left in the
machine. If not, fire may occur as a result.
Do not force the paper out when pieces of paper are stuck or when removing them from the
fuser or heat roller as you may get hurt or burnt. Switch off the machine immediately and
contact your Customer Support Center.
This section describes how to remove jammed paper from the following locations:
• Trays 1 - 4
• Tray 5 (bypass)
• Tray 6 (HCF)
• Tray 7
• Lower left area of copier
• Inside copier
• Inside finisher left door
• Inside finisher right door
• Folding Unit (Z and C)
• Output area of finisher