Wallace Perimeter Security ALPHA, Installation And Maintenance Manual, Page: 160 / 182

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TROUBLESHOOTING
Table 12. SmartDC Controller - Troubleshooting
Ref.
No�
Display Description
Possible Causes Solutions
Condition Alert, Error or Fault
39 FAULT 14
STUCK GATE
The SmartDC Controller
has tried 3 times to
overcome a stuck
gate. The gate is non-
operational while this
fault is triggered.
Caused by broken gate
hardware or ice/snow
buildup.
1. Check and correct gate
hardware as required.
2. Press RESET to clear fault.
40 ERROR 1
DIRECTION
ERROR
The SmartDC Controller
has detected that
operator ran in the
wrong direction.
Motor wiring. 1. Check motor wiring and
correct, as needed.
2. Press RESET to clear fault.
41 ERROR 3
HY5B FAILED
The SmartDC Controller
has detected a
communication error
with a HY5B vehicle
detector.
Caused by removal of HY5B
or lack of integrity of the
socket connection. This
message will also indicate
which detector the alert
applies to: Exit Loop (ELD),
Inside Obstruction Loop
(IOLD), Outside Obstruction
Loop (OOLD), or Center
Loop (CLD)- (User Relay
22).
1. Press RESET.
2. Remove and re-install the
HY5B.
3. Replace the HY5B if needed.