Chapter 4
Tips and Troubleshooting
Restarting the Xgig1000 Chassis with the Backup System Image Using USB System Recovery Drive
Page 134
Xgig1000 Hardware Guide
March 2017
If the operating system has been corrupted, the recovery drive can allow you to access the
system by switching to the backup system image on the partition that is not in use and then
configuring the chassis to boot to that unused partition.
To reboot the Xgig1000 chassis using the alternate version of the operating system with
the USB system recovery drive, perform the following steps:
1
Power down the Xgig1000 chassis.
2
Plug the USB recovery boot drive provided with the chassis accessory kit into the
USB type A 2.0 port under the Management port. Note that this is the only USB port
that can detect the USB recovery drive and boot from it.
3
Plug one end of the DB-9 Null Modem cable to the Console port (9-pin port on the
back of the chassis) and the other end to the COM port on a computer running VT-
100 terminal emulation software such as Windows HyperTerminal.
4
Start a terminal emulation software program on the computer, and ensure that the
settings are correct. Refer to
“PATH 2: Setting Up the Xgig1000 Chassis with a Static
IP Address in a Non-DHCP Network” on page 87
for the correct setting.
5
Power on the chassis.
6
The USB drive will boot the chassis and automatically switches to the backup oper-
ating system. You will receive the following messages:
–
Xgig Recovery Shell
–
Recovery started - switching system to boot from System A
–
Recovery running on chassis type X1K
–
X1K system board type Mark2
–
System is shutting down
–
Once unit automatically powers off, remove the USB recovery drive, then power
on
The recovery process takes approximately five minutes.
1
Once the system has shut down, remove power from the chassis.
2
Remove the USB system recovery drive.
3
Power the chassis on.
4
After the Xgig1000 chassis has started, re-check the communication between the
application client software and Xgig1000 server. If you still cannot get a connection,
call the
team.
Note:
Note that the system that is not usable is still installed on the now inactive partition. After
the recovery completes, you can either use the chassis from the new partition or try and
perform a system upgrade for the inactive partition that has the unusable image
installed.
